Healthcare Quality & Safety Brooks Rehabilitation College of Healthcare Sciences

Department Chair's Message

Teri ChenotGreetings –           

Quality and patient safety has been at the forefront in healthcare for the past 20 years with the landmark Institute of Medicine (1999) report, To Err is Human. More recent reports (James, 2013) have provided increasingly alarming statistics. The spotlight on medical errors and the need to improve the healthcare system has created an emergence in the field of healthcare quality and safety professionals. While much work in the past two decades has been accomplished to make improvements in the system, much work remains to be done. Jacksonville University’s Healthcare Quality and Safety programs were developed to provide an innovative, interprofessional learning experience for healthcare professionals to serve in healthcare quality and safety leadership and research positions within healthcare organizations. In so doing, the level of clinical excellence can be raised, medical error prevention can be addressed, and health outcomes on the global level can be improved.   

Teri M. Chenot, Ed.D, MS, M.Ed, MSN, RN, CCE, FNAP, FAAN
Professor, Keigwin School of Nursing
Department Chair, Healthcare Quality and Safety Programs
Director, QSEN Institute Regional Center at Jacksonville University
Chapter Leader/Faculty Advisor for the IHI Open School Chapter at Jacksonville University
Brooks Rehabilitation College of Healthcare Sciences
Jacksonville University

Mission, Vision, Values and Program Outcomes

Mission

The mission of the Department of Healthcare Quality and Safety is to prepare graduates to accomplish an innovative, interprofessional learning experience that fulfills all requirements for their degree/certificate enabling each one to become a well-educated and sought-after Healthcare Quality and Safety professional. The Department will provide the student with the skills needed to serve in healthcare quality and safety leadership and research positions where they will be able to raise clinical excellence and improve health outcomes on a global level. 

Vision

The vision of the Department of Healthcare Quality and Safety is to be a global leader in the provision of innovative, interprofessional education, research, and collaborative partnerships in order to improve patient safety and health outcomes on a global level.

Values

  1. Promote diversity, equity, and inclusivity.
  2. Support an ethical environment.
  3. Promote innovative teamwork and interprofessional collaboration at the global level.
  4. Support the acceleration of healthcare quality and safety scholarship to improve health outcomes.

Program Outcomes

Jacksonville University recently began its Healthcare Quality and Safety Program, but we will be sharing our program outcomes here in the very near future. 

Programs & Degrees

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Contact Us

Teri Chenot, Ed.D., MS, M.Ed., MSN, RN, CCE, FNAP, FAAN

Department Chair, Healthcare Quality and Safety Programs; Director, QSEN Institute Regional Center at Jacksonville University

Joel Walker

Assistant Director of Graduate Admission