Post-Graduate Certificate in Healthcare Quality & Safety

Healthcare Quality and Safety professionals are transforming healthcare delivery and redefining what it means to provide the highest-quality level of care. 

Designed for working professionals, the JU HQS programs offer flexible schedules with cutting-edge programming to take students to the next step in their career.


If you don't have a master's degree yet, you might be interested in the Master of Science in Healthcare Quality & Safety.

The priority deadline to submit applications for this program is May 1, 2021.

Virtual Information Session

Request a recording of a past information session which you can view from home, at any time that works for you. You will learn more about the program, understand the admissions process, and hear from an admission's counselor and the Department Chair, Dr. Teri Chenot.

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 Program Highlights

A map of North America. Industry Front-Runner 

The Jacksonville University HQS program is one of an elite few in North America and JU is one of the 1​2 founding HQS schools working with the Commission on Accreditation of Healthcare Management Education (CAHME) to develop industry standards for healthcare quality and safety accreditation

Laptop icon photoFlexible Schedule

The JU HQS programs are offered in a 100% online format to meet the needs of working professionals.

Arrows pointing upwardCareer Game Changer 

The JU HQS master’s degree prepares graduates for careers such as Director of Quality/ Risk Management, Chief Quality Officers, Quality analysts, Clinical excellence representatives and more. In 2017, the median annual wage for a Chief Quality Officer was $122,539 according to

Three people icons to represent faculty Expert Faculty 

Courses are taught by skilled faculty who bring extensive real-world experience to the classroom. The program director, Dr. Teri Chenot, has received numerous patient safety awards and is involved in healthcare quality and safety initiatives at the national/international level.

Flag to show international International Network

 JU is the home of the Quality and Safety Education for Nurses (QSEN) Institute Regional Center which hosts the annual, nationally-recognized, interprofessional Patient Safety Forum. The forum has created an international network of healthcare professionals who lead quality and safety educational resources and scholarship.

Admissions Requirements

Admission into the HQS program is selective and limited to those students who have demonstrated potential for successfully completing the program. Applications are reviewed on a rolling basis. Applicants must submit the following documents to be considered for admission;

GRE and application fees have been temporarily waived.

  • Completed online graduate application. 
  • Candidates must have completed a master's degree or higher at a regionally accredited university, OR must currently be enrolled in a JU graduate program.
    • Official transcripts from each graduate-level institution attended (including all courses taken, grades received, and, if applicable, degree earned) must be submitted.
  • At a minimum, candidates must have an undergraduate degree in any discipline from a regionally accredited university.
    • Official transcripts from all postsecondary institutions attended (including all courses taken, grades received, and, if applicable, degree earned) must be submitted.
      • Candidates must have earned a cumulative undergraduate grade point average (GPA) with a 3.0, or higher, on a 4.0 scale to be fully admitted.
      • Applicants with a cumulative undergraduate grade point average (GPA) with less than 3.0 on a 4.0 scale will be considered for conditional admission.
        A graduate entrance exam (GRE, GMAT, MCAT, LSAT, or MAT) may be required for applicants with a GPA lower than 3.0 on a 4.0 scale.
  • Candidates where English is not the language of instruction must also submit a TOEFL score.
    • TOEFL - minimum score 650 (paper), 280 (computer), 114 (internet- based), or IELTS – 8.0 if candidate’s primary language is not English.
  • Current CV or Resume.
  • Personal Statement of Purpose/Essay may be requested. 
  • Letters of recommendation may be requested.
  • Unencumbered background check completed by the start of the first semester. Information on the background check may need to be released to agencies for permission to participate at the healthcare site. If placement is denied by the agency, and an alternative site cannot be obtained, the student will not complete the program.




To obtain a Post Graduate Certificate in Healthcare Quality and Safety, each student must complete 9 credit hours of graduate level coursework, in addition to one three credit hour capstone for a total of 12 credit hours.


  • HQS 501: Introduction to Healthcare Quality/Culture, Interprofessional Teams, and Simulation
  • HQS 502: Health Law, Regulatory Issues, and the Business of Healthcare Quality Improvement
  • HQS 503: Improvement Science, Human Factors, and Systems Thinking
  • HQS 560: Healthcare Quality and Safety Capstone Seminar and Project


Download course descriptions for the HQS program