Assistant Director– Alumni and Family Engagement

Summary

Position Title

Assistant Director– Alumni and Family Engagement

Department

University Advancement, Office of Alumni & Family Engagement

Status

Full Time/Exempt

Essential Job Duties

Affinity Network Programs 

  • Cultivate Jacksonville University affinity networks through engagement and philanthropic initiatives both locally and regionally 
  • Work with on-campus affinity network liaisons on meaningful programing (ex. Keigwin School of Nursing and DolphiNurses, School of Aviation and Aviation Alumni Network, etc.)  
  • Communicate regularly with volunteers and committees, share strategies for communication, updates for engagement and attendance goals, and information regarding programming and philanthropy 
  • Facilitate communication between the University and affinity networks through electronic contact, telephone, written materials (e.g. newsletters), social media, and personal visits 
  • Analyze affinity networks with high return for growth opportunities or milestone engagement with the campus  

Affinity & Milestone Reunions 

  • Responsible for planning and execution of key affinity and milestone reunions (ex. 20th, Greek alumni organizations, etc.) 
  • Recruit, train, and manage the activity of affinity and milestone reunion volunteers 
  • Communicate regularly with volunteers and committees, sharing strategies for communication, updates for engagement and attendance goals, and information regarding programming and philanthropy 

GOLD Phin Network 

  • Serve as the primary University Advancement liaison for the GOLD. (Graduates Of the Last Decade) Phin Network and Executive Committee  
  • Collaborate with the Alumni team and Career Management to develop and execute strategic recent alumni engagement events (ex. Career Couch, Mulligans & Mimosas, Senior Stroll) aimed at increasing recent alumni participation, building a pipeline of recent alumni advocates and investors, and increasing the digital engagement footprint for recent alumni 
  • Focus on recent alumni activation starting with activities of the Student Alumni Association in conjunction with the Engagement & Stewardship Manager 
  • Strategically progress recent alumni from engaged non-donors to donors at the GOLD Phin Society level and on to Order of the Dolphin and other leadership giving societies 

Senior Stroll 

  • Manage all catering vendors, facility, IT, and internal/external location reservations 
  • Collaborate with Office of the President, Marketing & Communications, and Student Affairs for marketing and promotions for this event as part of Commencement Weekend 

Dolphin Deliveries 

  • Collaborate with key campus leaders (ex. Career Management, Deans, Administration, and Major Gift Officers) for event partnerships and attendance opportunities 
  • Identify and maintain contact sheer for greater Jacksonville area organizations who employ high volumes of Jacksonville University alumni, parents, and friends 
  • Serve as primary event contact for organizations’ on-site representatives and any external vendors  

Homecoming & Family Weekend  

  • Support the Director of Engagement in all planning, logistics and strategy on an annual basis  
  • Manage all affinity and reunion programming slated for the calendar of events  
  • Oversee communications, promotion and creative for special groups  
  • Work directly with outside vendors on logistics and maximize income and fundraising opportunities 

Engagement & Annual Giving 

  • Work with the team to develop and execute annual and long-term strategic goals that increase alumni engagement and philanthropy 
  • Maintain a portfolio of prospects/donors to cultivate meaningful relationships and ensure annual giving participation 
  • Collaborate with Advancement Services team to organize and analyze affinity and regional program data; maintain accurate and up-to-date information for alumni records 
  • Other duties as assigned 

President’s Parents Council 

  • Assist the Senior Director of Engagement and Director of Engagement in managing an effective President's Parents Council and support the following efforts: 
  • Serve as a point of contact in a concierge capacity for all PPC members 
  • Oversee PPC social media and collaborate in regular communications  
  • Participate in new student orientations, Move-In Day, Matriculation, and special events on campus 

Special Skills

  • Volunteer management  
  • Customer service 
  • Budget management 
  • Raiser’s Edge or other related CRM system  
  • Design suite programs, preferred  
  • Event management and logistics 
  • Creative thinker 
  • Strong problem solving skills 
  • Team player 

Work Conditions

  • Work is primarily indoors, but requires the incumbent to be in an outdoor environment when traveling between campus buildings or being off-campus 
  • Standard office hours are 8:30 a.m. to 5:00 p.m., Monday - Friday 
  • Attendance at evening and weekend events may be required  
  • The Incumbent will be exposed to frequent noise caused by telephones, office machines, and traffic through the open office area 

Physical Requirements

  • Manual dexterity to efficiently operate a computer keyboard and other business machines  
  • Near vision sufficient to read written communications and computer display screens 
  • Adequate hearing to communicate effectively in person and by phone

Prerequisites Required for Position

Minimum Education Requirement

  • Bachelor’s degree from a regionally accredited college or university. Preferably in: Communications, Business, Hospitality, Education or Marketing

Minimum Work Experience

  • 2-3 years in fundraising, higher education, events planning or other relative experience
    • Graduate school experience to apply 

Important Note

This is not an exhaustive list of all responsibilities, duties and/or skills required for this position. The University reserves the right to amend and change responsibilities to meet organizational needs.

All Jacksonville University employees who work on campus must be vaccinated for COVID-19. Documentation will be requested during onboarding. Our full vaccination policy is available online.

To Apply

Qualified applicants, send a resume and completed application to uajobs@ju.edu.