Assistant Director– Alumni and Family Engagement

Summary

Position Title

Assistant Director– Alumni and Family Engagement

Department

University Advancement, Office of Alumni & Family Engagement

Status

Full Time/Exempt

Essential Job Duties

Affinity Network Programs 

• Cultivate Jacksonville University affinity networks through engagement and philanthropic initiatives both locally and regionally 
• Work with on-campus affinity network liaisons on meaningful programing (ex. Keigwin School of Nursing and DolphiNurses, School of Aviation and Aviation Alumni Network, etc.)  
• Communicate regularly with volunteers and committees, share strategies for communication, updates for engagement and attendance goals, and information regarding programming and philanthropy 
• Facilitate communication between the University and affinity networks through electronic contact, telephone, written materials (e.g. newsletters), social media, and personal visits 
• Analyze affinity networks with high return for growth opportunities or milestone engagement with the campus  

Affinity & Milestone Reunions 

• Responsible for planning and execution of key affinity and milestone reunions (ex. 20th, Greek alumni organizations, etc.) 
• Recruit, train, and manage the activity of affinity and milestone reunion volunteers 
• Communicate regularly with volunteers and committees, sharing strategies for communication, updates for engagement and attendance goals, and information regarding programming and philanthropy 

GOLD Phin Network 

• Serve as the primary University Advancement liaison for the GOLD. (Graduates Of the Last Decade) Phin Network and Executive Committee  
• Collaborate with the Alumni team and Career Management to develop and execute strategic recent alumni engagement events (ex. Career Couch, Mulligans & Mimosas, Senior Stroll) aimed at increasing recent alumni participation, building a pipeline of recent alumni advocates and investors, and increasing the digital engagement footprint for recent alumni 
• Focus on recent alumni activation starting with activities of the Student Alumni Association in conjunction with the Engagement & Stewardship Manager 
• Strategically progress recent alumni from engaged non-donors to donors at the GOLD Phin Society level and on to Order of the Dolphin and other leadership giving societies 

Senior Stroll 

• Manage all catering vendors, facility, IT, and internal/external location reservations 
• Collaborate with Office of the President, Marketing & Communications, and Student Affairs for marketing and promotions for this event as part of Commencement Weekend 

Dolphin Deliveries 

• Collaborate with key campus leaders (ex. Career Management, Deans, Administration, and Major Gift Officers) for event partnerships and attendance opportunities 
• Identify and maintain contact sheer for greater Jacksonville area organizations who employ high volumes of Jacksonville University alumni, parents, and friends 
• Serve as primary event contact for organizations’ on-site representatives and any external vendors  

Homecoming & Family Weekend  

• Support the Director of Engagement in all planning, logistics and strategy on an annual basis  
• Manage all affinity and reunion programming slated for the calendar of events  
• Oversee communications, promotion and creative for special groups  
• Work directly with outside vendors on logistics and maximize income and fundraising opportunities 

Engagement & Annual Giving 

• Work with the team to develop and execute annual and long-term strategic goals that increase alumni engagement and philanthropy 
• Maintain a portfolio of prospects/donors to cultivate meaningful relationships and ensure annual giving participation 
• Collaborate with Advancement Services team to organize and analyze affinity and regional program data; maintain accurate and up-to-date information for alumni records 
• Other duties as assigned 

President’s Parents Council 

• Assist the Senior Director of Engagement and Director of Engagement in managing an effective President's Parents Council and support the following efforts: 
• Serve as a point of contact in a concierge capacity for all PPC members 
• Oversee PPC social media and collaborate in regular communications  
• Participate in new student orientations, Move-In Day, Matriculation, and special events on campus 

Special Skills

• Volunteer management  
• Customer service 
• Budget management 
• Raiser’s Edge or other related CRM system  
• Design suite programs, preferred  
• Event management and logistics 
• Creative thinker 
• Strong problem solving skills 
• Team player 

Work Conditions

• Work is primarily indoors, but requires the incumbent to be in an outdoor environment when traveling between campus buildings or being off-campus 
• Standard office hours are 8:30 a.m. to 5:00 p.m., Monday - Friday 
• Attendance at evening and weekend events may be required  
• The Incumbent will be exposed to frequent noise caused by telephones, office machines, and traffic through the open office area 

Physical Requirements

• Manual dexterity to efficiently operate a computer keyboard and other business machines  
• Near vision sufficient to read written communications and computer display screens 
• Adequate hearing to communicate effectively in person and by phone

Prerequisites Required for Position

Minimum Education Requirement

• Bachelor’s degree from a regionally accredited college or university. Preferably in: Communications, Business, Hospitality, Education or Marketing

Minimum Work Experience

• 2-3 years in fundraising, higher education, events planning or other relative experience
  • Graduate school experience to apply 

Important Note

This is not an exhaustive list of all responsibilities, duties and/or skills required for this position. The University reserves the right to amend and change responsibilities to meet organizational needs.

To Apply

Qualified applicants, send a resume and completed application to uajobs@ju.edu.