Moderator, MS Medical Sciences

Summary

Position Title

Moderator, MS Medical Sciences

Department

NMBCPS

Status

Part Time, Non-Exempt

Position Summary

Oversees the quality of student learning experience, ensuring that program expectations concerning student experience and student engagement are met. 

The MSMS Moderator is a critical member of the teaching & learning process for the Masters in Medical Science (MSMS).  He/she supports students in the classroom in multiple functions described below. 

Essential Job Duties

• Setup & support the Classroom for In-Class Sessions (ICS)
  • Setup Zoom conference and audio / visual equipment
  • Solve Zoom and/or AV equipment issues, e.g., technical troubleshooting skills
• Facilitate Dynamic Classroom learning methodology
  • Assist students with using iClicker, Canvas LMS, and other ed tech platforms
  • Assist in organizing and moderating Small Group Discussions based on Instructor’s guidelines
• Collect / aggregate student questions
  • During ICS, help students ask questions to the Instructor on Zoom
  • Before & After ICS, listen to students’ questions, issues, & concerns and then communicate the questions back to the Tiber/PHSU Instructor and TA
• Meet with and provide actionable intelligence to Partner Program Coordinator
  • Working with Tiber/PHSU TA to monitor student progress & identify students at-risk
  • Update the Program Coordinator on weekly basis with at-risk students & intervention / remediation steps being taken
• Support / proctor exams
  • Support students during exams by helping with Examplify installation and issues
  • Communicate and troubleshooting exam administration issues with Tiber/PHSU staff
• Provide tutoring to students in science
  • Meet with students to clarify and review concepts taught in class, explain processes and help students solve specific problems
  • Assist students with homework, projects, test preparation, paper, research, and other academic tasks
• Communicate with Tiber/PHSU Instructor & TA
  • Serve as a conduit for students to convey their feedback to Tiber/PHSU faculty & staff
  • Alert Tiber/PHSU faculty & staff about student issues as soon as they are known, then help to resolve the issues.
• Performs related duties as required or directed

Special Skills

• Excellent critical thinking and problem-solving abilities
• Ability to work independently and collaboratively within a team
• Clear, correct, and effective communication using the English language. 
• Ability to use discretionary judgment
• Excellent computer skills, with proficiency in Microsoft word, office suite; Ability to learn new technologies and software programs
• Valid FL Driver’s License with good driving record; must be insurable
• Character: be a person of character, drive and integrity who will represent the University in a professional manner at all times.
• Creativity: have the ability to meet appropriate situation with reasonable, creative responses in order to achieve the goals and objectives of the recruitment effort.
• Commitment: be dedicated to the mission of Jacksonville University in regard to the growth of its student population.

Work Conditions

• 8:30am to 5:00pm; flexibility to work evenings and weekends as needed
• Some off-campus travel may be required
• Work is performed under minimum supervision and requires incumbent to exercise independence and discretion

Physical Requirements

• Ability to perform all duties and responsibilities as outline in this job description
• Light work-standing, walking, lifting up to 25 lbs.
• Talking, hearing, repetitive motions
• Close visual acuity-viewing computer screen, extensive reading

Prerequisites Required for Position

Minimum Education Requirement

• Degree in science, education or a related field

Minimum Work Experience

• Customer Service experience
• Technology: must have experience using educational technology platforms used in higher ed, preferably Canvas LMS, ExamSoft, etc.

Preferred Qualifications

• Preferred Qualifications: Degree in Biology, Chemistry, Biochemistry, Anatomy/Physiology Higher education, with some teaching experience, 3+ years of demonstrated application support experience, excellent customer service skills and the ability to multi-task in a fast-paced environment, advanced skills in Microsoft suite

Important Note

This is not an exhaustive list of all responsibilities, duties and/or skills required for this position. The University reserves the right to amend and change responsibilities to meet organizational needs.

To Apply

Please send application materials to Wayne Mier at wmier@ju.edu.