Advancement Services Assistant


Position Title

Advancement Services Assistant


Department name


Full Time/Non-Exempt

Position Summary

This position will provide general administrative support to the Director of Advancement Services in maintaining the Raiser’s Edge database for the University Advancement Office. Administrative back up will be provided to other members of the Senior Advancement team as needed.

Essential Job Duties

  • Interact with visitors, donors, Board of Trustee members and Jacksonville University personnel as appropriate.
  • Maintain a level of confidentiality knowing that information being able to be accessed is on a need to know basis and not all information accessed is available to everyone and discretion is to be observed.
  • Prepare routine reports and deliver them electronically to appropriate recipients.
  • Manage the DevData inbox and complete or assign tasks to appropriate personnel.
  • Assist Director of Advancement Services with procedural updates and ongoing maintenance of the policies and procedures manual.
  • Assist Director of Advancement Services with the organization and management of RE tables and attributes.
  • Assist in Advancement Services training sessions.
  • Serve as back up to the Gift Processor.
  • Process event registration and create receipts for the charitable portion if applicable.
  • Attend events as needed and help facilitate check-in, clean-up, etc.
  • Assist in general office projects such as mass mailings, event planning, printing facility arrangements, etc.
  • Handle ongoing data cleanup tasks.
  • Assist coordinators with scanning and copying documents as needed.
  • Other duties as assigned.

Special Skills

  • Excellent computer skills including Microsoft Word, Excel and The Raiser’s Edge (or equivalent).
  • Strong interpersonal and organizational skills, maturity to handle sensitive and confidential information.
  • Must be able to multi-task, be a self-starter with good initiative and use good judgment.

Work Conditions

  • Work is primarily indoors, but requires the incumbent to be in an outdoor environment when traveling between campus buildings or being off-campus.
  • Standard office hours are 8:30 a.m. to 5:00 p.m. Monday through Friday.
  • Occasional weekend hours may be required for special events.

Physical Requirements

  • Manual dexterity to efficiently operate a computer keyboard and other business machines
  • Near vision sufficient to read written communications and computer display screens
  • Adequate hearing to communicate effectively in person and by phone

Prerequisites Required for Position

Minimum Education Requirement

  • High School education required, University degree desired or equivalent work experience.

Preferred Qualifications

  • Proficiency in Raiser’s Edge or similar software.
  • Professional experience strongly preferred ideally in a fundraising environment.

Important Note

This is not an exhaustive list of all responsibilities, duties and/or skills required for this position. The University reserves the right to amend and change responsibilities to meet organizational needs.

To Apply

Please send materials to Sharon Getz at