Director of Accreditation and Continuous Improvement


Position Title

Director of Accreditation and Continuous Improvement 


Office of Analytics & Planning 


Full Time/Exempt

Position Summary

The Director of Accreditation and Continuous Improvement has primary responsibility to collaboratively support faculty and staff in preparing meaningful assessment plans and reports. The position will assist in designing and facilitating institutional educational opportunities, provide technical assistance with the University’s Assessment Management System, and ensure continuous improvement is the overarching result of all assessment activities. This position will assist in the following University accreditation activities: researching, editing, and co-authoring accreditation documents; leading the document management team; and assisting in preparations for onsite, offsite, and electronic accreditation compliance reviews. Additionally, this position will develop risk analyses and follow-up action items for accreditation compliance. 

Essential Job Duties

  • Plans, organizes, and coordinates college-wide strategic, comprehensive, and ongoing assessment programs, projects, and activities measuring student learning and institutional effectiveness. 
  • Partners with faculty and staff to develop assessment plans to monitor progress towards learning outcomes and goals. 
  • Coordinate assessment activities for compliance with SACSCOC standards related to assessment and institutional effectiveness and assists with other college and/or program specialized accreditations. 
  • Supports faculty and staff with the advancement of assessment and improvement of student learning through effective outreach efforts including consultation, training, mentoring, and resource development. 
  • Manages the assessment software including training faculty and staff on using software for assessment and accreditation management. 
  • Contributes to drafting of SACSCOC-related reports and letters. 
  • Provides assessment information to the University leadership to assist with institutional decision making in alignment with strategic planning. As directed, disseminates findings to appropriate stakeholders. 

Special Skills

  • Strong written, verbal, and listening skills 
  • Effective interpersonal skills 
  • Excellent collaboration and team building skills 
  • Ability to work within tight timeframes and meet strict deadlines 
  • Excellent interpretation of statistical data 
  • Information sharing skills 
  • Skills in application of data to improve programs 

Work Conditions

  • Primarily indoors except when traveling between campus buildings or being off-campus. 
  • Work requires incumbent to exercise independence and discretion. 

Physical Requirements

  • Manual dexterity to efficiently operate a computer keyboard and other business machines. 
  • Near and far vision sufficient to read written communications and computer display screens. 
  • Adequate hearing to communicate effectively in person and by phone. 

Prerequisites Required for Position

Minimum Education Requirement

  • A master’s degree from an accredited college or university

Minimum Work Experience

  • _

Preferred Qualifications

  • Prior successful experience with SACSCOC Reaffirmation 
  • Prior experience with Anthology Accreditation and Anthology Planning  
  • Engagement in teaching and/or facilitating workshops and trainings on assessment topics

Required Qualifications

  • A minimum of three years of full-time experience at an institution of higher education, taking an active role in one or more of the following processes: strategic and/or operational planning and assessment, student learning outcome planning and assessment, and reaffirmation for regional or programmatic accreditation is required. 
  • Familiarity with assessment tools/accreditation software and websites is required. 
  • Demonstrated ability to organize and coordinate multiple, simultaneous projects at moderate to high levels of complexity is required. 
  • Demonstrated experience working with faculty, staff, and administrators is required. 

Important Note

This is not an exhaustive list of all responsibilities, duties and/or skills required for this position. The University reserves the right to amend and change responsibilities to meet organizational needs.

All Jacksonville University employees who work on campus must be vaccinated for COVID-19. Documentation will be requested during onboarding. Our full vaccination policy is available online.

To Apply

Interested applicants, send application material to