Phinsight (Ellucuian Experience) Senior Administrator - OIT


Position Title

Phinsight (Ellucuian Experience) Senior Administrator - OIT


Information Technology

Position Reports to (Position Title)



Full Time/Exempt

Supervisory Responsibilities

For each subsequent section type out the information first and then add the bullets.

  • None


  • Content

    ·         Coordinate the creation of a visual design and theme for Experience.

    ·         Conduct research and discovery to better understand our user needs with Experience.

    ·         Lead efforts to create and maintain a sound site navigation (information architecture).

    ·         Manage the homepage to maintain a proper balance of content and tools.

    ·         Oversee authoring and proper use of online channels for official University news.

    ·         Lead projects to improve elements of Experience or deliver new tools through Experience.

    ·         Monitor user-generated content for appropriateness.

    ·         Monitor site analytics and report on key performance indicators (KPIs).



  • Technology & Integrations

    ·         Assist with software selection, including creation of requirements/specifications.

    ·         Ensure proper coordination between OIT and software vendors for Experience based connectivity.

    ·         Understand our basic technology platforms.

    ·         Liaise with the OIT and software vendors on technical questions of implementation and upgrades.

    ·         Manage common administrative tasks in the Experience software, and/or liaise with IT staff around those tasks.

    ·         Proficient in Visual Basic and HTML



  • Engagement: Interaction with users and stakeholders

    ·         Coordinate oversight and planning teams.

    ·         Work closely with key stakeholders to understand their needs and involve them in planning and problem solving (including Communications, IT, HR, Risk and Legal, as well as executives and administrative staff).

    ·         Coordinate the efforts of central content owners.

    ·         Involve users in structured design and planning activities.

    ·         Communicate actively with all key stakeholders and user groups.

    ·         Support Experience group owners in maintaining active communities.

    ·         Provide introductions and training to users of different levels (including average users, content owners, news authors, group owners).

Required Skills/Abilities

  • Mobile app development with both Android and iOS.


  • Knowledge of, Web APIs, HTML coding, and working with JavaScript.

  • Experience working with the Ellucian product suite a plus.

Education, Certificates, Licenses, & Experience


  • Bachelor’s degree in related field preferred.
  • At least three years of related experience preferred.

Physical Requirements

  • Manual dexterity to efficiently operate a computer keyboard and other business machines.
  • Adequate hearing to communicate effectively in person and by phone.

Important Note

This is not an exhaustive list of all responsibilities, duties, and/or skills required for this position. The University reserves the right to amend and change responsibilities to meet organizational needs.

To Apply

Interested applicants should submit the following to Jon Baugh at