Data and Information Analyst

Summary

Position Title

Data and Information Analyst

Department

University Advancement 

Status

Full Time/Exempt

Position Summary

The Data and Information Analyst is primarily responsible for the successful coordination and execution of routine reporting tasks and associated processes from the Office of University Advancement’s system of record: Raiser’s Edge 7/NXT. This position will be responsible for updating and maintaining constituent records with data received through multiple channels. This position will use critical thinking skills in seeking out ways to improve the quality and accuracy of data and will act independently to enhance techniques or processes as seen appropriate to reduce time spent on routine activities. Additionally, the incumbent will be assigned as the Advancement Services liaison to departmental projects and will be responsible for ensuring that any tasks related to the database, prospect research, or gift processing are managed appropriately throughout the course of the project.

Essential Job Duties

  • Responsible for the timely completion of ongoing processes at scheduled intervals, including, but not limited to:
    • Weekly: UA gift list, UA weekly report, gift receipting, global prospect action updates
    • Monthly: Controller’s gift reconciliation, NAC 17/21 reports, society letters, donor birthday lists, monthly metric scorecard
    • Quarterly: Pledge reminders, scholarship recipient/donor communications
    • Annually: Calendar year end tax statements, honor roll of donor listings, endowment report preparation
  • Screens multiple channels for data updates and successfully processes updates with careful attention to data integrity.
  • Follows all protocol and processes for data entry while maintaining confidentiality. 
  • Monitors the OLX plug-in daily for event and gift registrations and processes new registrations or gifts.
  • Oversees Gift-in-Kind donations from committee review to acceptance, recording, reconciliation with controller’s office, and donor receipting.
  • Completes data clean-up tasks as assigned.
  • Develops and maintains knowledge of all aspects of Advancement Services: Gift Processing, Prospect Research, Donor and Alumni Record Management, and general Database Querying, Maintenance and Configurations.
  • Cross-trained in all aspects of gift processing to aid during peak periods or provide vacation coverage.
  • Serves as Advancement Services liaison as assigned to projects or events throughout the course of year to ensure all tasks related to areas of coverage are handled effectively.
  • Other duties as assigned.

Work Conditions

  • This position is hybrid, requiring presence in the office and the ability to work remotely.
  • Occasional evening and weekend work assignments during peak periods.
  • Work is primarily indoors but requires the incumbent to be in an outdoor environment when traveling between campus buildings or being off-campus.
  • Standard work hours are 8:30 a.m. to 5:00 p.m. Monday through Friday.

Physical Requirements

  • Manual dexterity to efficiently operate a computer keyboard and scientific equipment
  • Near vision sufficient to read written communications and computer display screens
  • Adequate hearing to communicate effectively in person and by phone
  •  Light physical demand.

Prerequisites Required for Position

  • Bachelor’s Degree preferred or equivalent experience
  • Must have excellent writing and communication skills with meticulous attention to detail
  • Experience in a Non-profit or Advancement Services setting preferred
  • User experience in Raiser’s Edge or other CRM database, or a data science background with understanding of relational databases preferred
  • Efficiency in Microsoft applications, Excel, Word, Publisher, etc.
  • Discretion and ability to process confidential information in a timely, accurate, and professional manner
  • Ability to handle multiple tasks simultaneously in a deadline-oriented environment

Important Note

This is not an exhaustive list of all responsibilities, duties and/or skills required for this position. The University reserves the right to amend and change responsibilities to meet organizational needs.

Covid Vaccination Information: Faculty and Staff

All Jacksonville University employees who work at any JU facility must be vaccinated against COVID-19.

For more information regarding the JU vaccination policy, please click the link below.

JU Vaccination Policy

To Apply

Interested applicants are asked to submit a copy of thier resume and cover letter along with a completed JU Application to Mary Anne Jolly at uajobs@ju.edu