About Student Financial Services
Feel free to contact the appropriate person below if you have questions about financial aid at Jacksonville University or about your awards. To contact the university about payment plans or balances, please call the Student Accounts Office at (904) 256-7080 or email at sfs@ju.edu.
Office of Student Financial Assistance Counselors

Sherry Steelman
- Undergraduate students with last names that begin with the letters A through D
- Initial VA Questions
Telephone number: (904) 256-7956
Email address: sbrugge@ju.edu

Bianca Johnson
- Undergraduate students with last names that begin with letters E though L.
Telephone number: (904) 256-7077
Email address: bjohnso51@ju.edu

Hannah Owens
Undergraduate students with last names that begin with letters M through R.
Telephone number: (904) 256-7562
Email address: howens2@ju.edu

Misty Pippin
Undergraduate students with last names that begin with the letters S through Z.
Telephone number: (904) 256-7063
Email address mpippin1@ju.edu

Melissa Mack
- All Graduate Programs (Excludes Professional Studies Programs)
- Non-Degree Graduate (Florida Mental Health Licensure)
Telephone Number: (904) 256-7061
Email address: mmack@ju.edu
Student Employment Coordinator
Donna Bratcher
Telephone number: (904) 256-7194
Email address: dbratch@ju.edu
Leadership

Teresa Singletary
Office of Student Financial Services Director
Telephone number: (904) 256-7065
Email address: tsingle3@ju.edu

Charles Moore
Office of Student Financial Services Executive Director
Telephone number: (904) 256-7062
Email address: cmoore@ju.edu
