About Student Financial Services

​Feel free to contact the appropriate person below if you have questions about financial aid at Jacksonville University or about your awards.

To contact the university about payment plans or balances, please call the Student Accounts Office at (904) 256-7080.

General information is available toll free at 800.558.3467.

Office of Student Financial Assistance Counselors

Sherry Steelman

Undergraduate students with last names that begin with the letters A through G.

Rob Lowman

Undergraduate students with last names that begin with the letters H through N.

Misty Pippin

Undergraduate students with last names that begin with the letters O through Z.

Brooke Denslow

Students in all Online programs.

Students in Master of Speech-Language Pathology and Doctor of Occupational Therapy programs.

Melissa Mack

Graduate students (not including MSLP, OTD, and Online programs).

  • Telephone number  (904) 256-7061
  • Email address  mmack@ju.edu

Student Employment Coordinator

Donna Bratcher

Leadership

Teresa Singletary

Office of Student Financial Assistance Associate Director

Charles Moore

Office of Student Financial Assistance Director

  • Telephone number  (904) 256-7062
  • Email address  cmoore@ju.edu