Frequently Asked Questions

Q: What is the process for assigning roommates?

A: If a student knows someone they would like to room with, they can request each other as roommates at Students who do not have confirmed roommates at the time of assignment will randomly be assigned a roommate.

Q: How is roommate compatibility determined?

A: During the housing application process, students will have the opportunity to choose to be randomly assigned a roommate or to be assigned based on a personality preferences questionnaire.

Q: Is there an automated speaker system for the campus?

A: The university does have an audible siren that can be activated for the campus. If students hear this siren, they should check their cell phone or the university website for important information.

Q: Do students have JU email addresses?

A: All students have a university email address that is used when university officials are contacting students via email. Students may also use this address for personal use.

Q: Where can students store items they don't want to transport home over the summer?

A: We recommend locating a local self-storage vendor. Several companies are available in the area surrounding campus.

Q: What is the charge for losing a room key?

A: $75 per key

Q: Do students have to clean their own bathroom?

A: Yes, if you live in the Village Apartments, Oak Hall, or in any room with a private bathroom. Communal bathrooms in North Hall, Botts Hall, and Williams Hall are cleaned by university housekeeping staff.

Q: Are students required to have Renter's Insurance?

A: Students are strongly encouraged to carry renter's insurance, as the university is not liable for lost, stolen, or damaged items. One option for renter's insurance specifically for JU students is through GradGuard - a company which specializes in renter's insurance for university students. Learn more about renter's insurance for students.

Q: Does JU offer housing for Graduate Students?

A: Please contact Residential Life at 904-256-7538 for information on housing availability, as graduate student housing is limited. While we do not specifically endorse any off-campus housing providers, there are a number of options near campus including the Tree House Apartments and Jackson Commons.

Have a question we didn't answer here? Email us at, and we'll be happy to assist you.