Housing Accommodations

Welcome to our Jacksonville University housing accommodations website. This site was created with our students’ well-being in mind and with the purpose of transparency as the university is committed to providing a healthy, inclusive and safe environment that supports the growth and development of all students.

As we recognize that some residential environments and configurations may not be completely accessible to all students, we have created the following process that allows students to request considerations for their housing assignment in order to have equal access to the residential life experience. 

In order for us to provide the best service possible to our students and make sure that their needs are being taken care of, the student needs to keep in mind that:

  • Consideration and reasonable accommodations are given based on the date all documentation is submitted and our space availability.
  • Accommodations are granted on a needs-based and space-availability basis. Simply submitting documentation for a housing request does not guarantee that the request will be granted.
  • A response to a request may take up to 2 weeks during certain times in the academic year.

How to Request A Housing Accommodation


Considering the information provided above, the following guidelines have been set in place for any student requesting a housing accommodation.

  1. Follow the deadlines provided to make sure that your request is received and processed on time.
  2. Get the documentation form filled out by your medical provider and sent to us within the deadlines provided.
  3. You will be informed once the documentation has been received and will be processed and/or if more information is needed.
  4. You will get an email to set up an appointment to finalize the process.

Documentation Form

This form is to be filled out by the student’s medical provider and sent back to us in their preferred method, whether it is via email, mail or in person.

Housing Accommodations Documentation Form

Priority Deadlines

  • New Students: June 1
  • Returning Students
    • Fall Term: February 1
    • Spring Term: October 1

Examples of Accommodations

Below are some examples of accommodations students have requested in the past related to a disability or medical need.

  • ADA-compliant bathroom
  • Semi-private bathroom or a bedroom in close proximity to a bathroom
  • Private bedroom
  • Private bedroom with private bathroom
  • Placement with preferred roommate
  • Ground floor or first floor room
  • Assistance of a service or emotional support animal
  • Accommodations relating to dietary needs
  • Residence hall with a dining service option within the same building or in proximity
  • Relocation to a different resident hall in order to fulfill a need

The accommodations are not limited to the above mentioned and if you have any specific questions regarding any housing accommodation, we encourage you to contact us at dsshousing@ju.edu.

Please see the Emotional Support Animal page to learn more about ESA's on campus.