Parent (Proxy) Portal Account Creation Help

The Parent (Proxy) account allows the Parent or whomever the student wishes to have access to their academic information access.  The process is a two step process.  First the student will need to grant access then the parent (proxy) will need to except access. The steps below will be in Video and Written form.  Just click the option you would like to proceed.

Proxy Creation Information

Below will be two videos that will walk you through how to create the Parent (Proxy) account via the student Self Service area and how to sign in for the first time using the Parent (Proxy) account.  If you do not wish to watch the videos, written instructions will be an option at the bottom of the page.  If you require further assistance please contact the helpdesk at (904) 256-7200 or email us at helpdesk@ju.edu.

  • Step (1) Student instructions to grant access

 

  • Step (2) Parent (Proxy) instructions to accept access

Written Instructions

Information Technology

Related Links

Contact

Information Technology

Telephone number

(904) 256-7200

Email address
Office location

Founders Building
Information Technology
2800 University Blvd N
Jacksonville, FL 32211