The How-To's section is an area where the most commonly asked questions can be answered. All information in this area is saved in .PDF style documents. To read these files, you might need Adobe Reader. If you click on the below files and they do not open, please install Adobe Reader.
|Forgot your Jacksonville University Password|
|Change your Jacksonville University Password|
|Activate your Jacksonville University Account - First Time Students|
Student email has been changed from Microsoft Live/Outlook to Microsoft Office 365.
Computer & Device Registration (SafeConnect)
Please Note: If you require assistance in configuring a wireless device to use the campus wireless network, please give the IT Helpdesk a call at (904) 256-7200. We will be able to get you in contact with a technician that can assist in getting your device connected.