The How-To's section is an area where the most commonly asked questions can be answered. All information in this area is saved in .PDF style or Text Only documents. To read the PDF documents, you might need Adobe Reader. To download Adobe Reader please click the following link:
If a text only option is needed for the document, please click the TEXT ONLY link next to each document.
|Forgot your Jacksonville University Password||Text Only|
|Change your Jacksonville University Password||Text Only|
|Activate your Jacksonville University Account - First Time Students||Text Only|
Student email has been changed from Microsoft Live/Outlook to Microsoft Office 365.
Computer & Device Registration (SafeConnect)
If you require assistance in configuring a wireless device to use the campus wireless network, please give the IT Helpdesk a call at (904) 256-7200. We will be able to get you in contact with a technician that can assist in getting your device connected.