Residential Life Policies Green Pages Student Handbook

Jacksonville University Residential Life Policies

Table of Contents

  1. Residential Life Office: Welcome and Expectations
  2. Administrative Policies and Procedures
  3. Community Standards and Hall Policies
  4. Facility Information and Policies
  5. Safety and Security

I. Residential Life Office: Welcome and Expectations

Welcome to Residential Life at Jacksonville University! We believe that a positive residential living experience is rooted in the number of opportunities that students take to engage in the community around them. The professional, and student staff members employed in our office are dedicated to assisting students in having the most positive on-campus living experience possible. In addition to challenging yourself with new experiences during your time living on campus, you are expected to demonstrate the five principles outlined in our Student Code of Conduct: Respect for Oneself, Respect for Others, Respect for Property, Respect for Authority, and Honesty.

The below policies and procedures embody those five principles and are in place to ensure that each student has the ability to engage in a positive living experience while residing in, or visiting, our residential facilities. Please take the utmost care in reviewing our Residential Life policies. We want each student to be informed on these expectations as ignorance to, or lack of awareness of, these policies does not constitute a reasonable response for violations. The office of Residential Life also affords certain rights and responsibilities to students and expects in return that students will conduct themselves in a mature and responsible manner that best represents the institution and themselves.

We hope that you enjoy your time living on campus and please do not hesitate to reach out should you need any assistance, as our goal is always student success!

Thank you,

The Office of Residential Life

II. Administrative Policies and Procedures

The below Administrative Policies and Procedures are in place to ensure that each student is aware of the different administrative functions of the Residential Life office, the protocol for addressing administrative related issues, and the expectations that both our office and students will be held to.

Communication Tools

Residents are responsible for information sent through campus e-mail and campus mail. Thus, please be sure to check all forms of communication on a daily basis.

Consolidation of Rooms

Students placed in Temporary Housing at the beginning of fall semester will be relocated to permanent room spaces as rooms become available. Students will be notified via email of their new room assignment and will be given instructions to pick up their new key from the Residential Life Office. Room placement will be determined based on the date the Housing Applications were submitted. Students placed in temporary assignments are not guaranteed their room type preference or roommate preference.


Rooms and apartments are inspected before students move in and after students move out of their spaces. Room and apartment damage will be assessed for cost of repairs or replacement and charged as follows:

  1. To any individual who accepts responsibility or is found to be responsible for the damage.
  2. To occupants of a room where the damage was done and direct responsibility cannot be determined.

Residential Life Professional Staff members will conduct the official closing checks and have final jurisdiction to assess charges for room damages, and the RA inspection of rooms during the student move-out process constitutes a preliminary check. If damage is deemed to be intentional in nature, disciplinary action will also be taken. Repeated occurrences or damage by an individual or group will be investigated to determine whether further disciplinary measures are warranted, including dismissal from the University.

Gender Neutral Housing

Jacksonville University and the Residential Life Office seek to provide accommodations to students with diverse needs, including transgender individuals. Such accommodations are offered based on availability, compliance with published procedures, and timetables for applications and contracts. Decisions to offer such accommodations are made on a case-by-case basis that recognizes the variability of individual needs and preferences, as well as space availability. Prospective or current students who desire to discuss such arrangements should contact the Director of Residential Life. The Director can provide a personal and confidential assessment of available options.

Housing Periods for Residential Facilities

Residential facility housing periods end at the conclusion of each semester. Students are expected to depart from the residence halls and apartments by the following dates and times:

  • December 16, 2017 (10:00am) - Conclusion of fall semester
  • April 28, 2018(10:00am) - Conclusion of spring semester
  • June 25, 2018 (10:00am) - Conclusion of first summer term
  • August 6, 2018(10:00am) - Conclusion of second summer term

Students who check out of a residential facility after the designated time will incur a $100 fine for improper checkout, plus a $100 fine per hour until they successfully check out. These fines will be in addition to, not in lieu of, fines for cleaning or damage to their space, as well as possible disciplinary action.

Students who are required to participate in university sanctioned classes, activities, or events during periods when housing facilities are unavailable may request alternative housing accommodations. These requests should be made through an official means, dictated by the department. The details of this process will be made available in Spring Semester. Requests must be successfully completed at least one week prior to the end of the academic term and are made at the discretion of the Director of Residential Life.

* Students interested in residing in university facilities during the winter holiday break should refer to the "University Break Housing" section of the Residential Life Policies.

* Students interested in securing housing during the summer academic terms should contact the Residential Life office at 904-256-7538 or

Break Housing

Residential Life provides university break housing to university students who have both a fall and a spring housing assignment during the current academic year. Students intending to utilize break housing during the winter holiday break must notify the Residential Life department prior to beginning of the winter holiday break on a timeline determined and communicated by the department during the fall semester. Additional details regarding break housing notification will be communicated to students prior to the winter holiday break:   

Winter Break Housing Dates

December 16, 2017 (10:00am) - January 5, 2018 (10:00am). Residential Life request and approval required.

Additional Break Housing
  • Thanksgiving Holiday: November 17, 2017 (5:00pm) - November 26, 2017 (5:00pm)
  • Spring Break: March 16, 2018 (5:00pm) - March 28, 2018 (5:00pm)

Failure to adhere to the policies and procedures related to break housing will result in loss of holiday housing privileges and potential disciplinary action.

Laundry Facilities

Laundry facilities are located in each hall. It usually takes 30 minutes to wash and 60 minutes to dry an average load of clothes. Laundry facilities are for use by building residents only. Laundry machine service in the residence halls are "open use" and do not require payment per use.

The department recommends that you stay in the laundry room during the entire wash and dry cycle of your laundry.

Repair problems on washers and dryers should be reported to the Office of Residential Life at (904) 256-7538 or

Liability for Losses or Thefts

The University does not accept responsibility for loss, theft or damage to personal property of students. The University assumes no responsibility for items lost or stolen from student rooms, student automobiles, storage areas, laundry rooms, all other common areas, etc. The University strongly recommends that all students carry renter's insurance coverage for all items or property, as well as take reasonable steps to prevent losses or thefts, including but not limited to the following:

  1. Keep your room locked at all times, and never leave your keys in your room. The best guard against property loss from your room is a locked door.
  2. Residential students are advised against keeping large sums of money or other valuables in their rooms.
  3. Record the serial numbers of all of your personal property and mark it with your name.
  4. Do not leave property unattended in lounges, laundry rooms, study spaces, etc.
  5. Report any property loss immediately to the Campus Security Office.


Students locked out of their room or apartment may visit their specific Hall/Area Office during normal business hours (8:30am – 5pm, Monday through Friday).

If a student is locked out after-hours (5:00pm – 8:30am, Monday through Friday) on the weekends, or on a University break, the student may contact the Resident Advisor (RA) on Call for their building to access to their room. A student ID card is required before a student will be allowed back into his/her room. After three "after-hours" lock outs, students will be charged $15.00 to their student account for each additional after-hours lock-out. Lock out counts will reset at the end of each academic year.

Residence hall keys are not to be duplicated or loaned. Students are prohibited from placing their own locks on individual doors.

Lost Keys

If a key is lost, the lock(s) to the student's room or apartment will be changed and occupants of the room will need to obtain new keys from the Residential Life Office. Additionally, a $55.00 charge will be posted to the student's account in relation to the lock change and replaced keys. Students who duplicate a room key or do not return their room key at the end of the academic year will also be assessed a $55.00 charge.

Residency Requirement

All new students to Jacksonville University are required to live on-campus at Jacksonville University for three (3) academic years.

New students are required to live on-campus for this period of time because Jacksonville University is committed to the educational development of its students both in the classroom and in the residential facilities. Studies show that students who live on-campus earn better grades, are more involved in student organizations, and graduate at higher rates than students who live off-campus.

You are not required to live on-campus during your first three years at Jacksonville University if you meet any of the following criteria:

  1. You are at least 22 years old on the first day of the term.
  2. You are legally married (certified copy of marriage license required).
  3. You are currently serving on active duty in the military.
  4. You live with an immediate family member in Duval County.
    • The Residential Life Office defines "immediate family member" as a parent, child, sibling, or legal guardian. If an exemption is being requested to live with a legal guardian, certified documentation will be required.
  5. You are a student at least three years removed from high school who is transferring credits from another university.

If you meet any of the criteria listed above, and are interested in requesting a Residency Exemption, please complete the form located on the Residential Life website. This form should be completed by the student and include any supporting documentation necessary. This form can be emailed (, faxed (904.256.7582), or returned in person to the Residential Life Office located in the Village Apartments Cascone Hall (Building 1).

Room and Roommate Changes

Room and roommate changes will typically be permitted only during designated periods. For the first three weeks of the semester a “room freeze” is in effect while the department conducts room verifications. Starting the third week of the fall and spring semesters, the freeze will end and Room Transfer Request Forms will be available in the Main Residential Life office. Room change requests are only considered as space is available and are processed on a first come first serve basis. The first room change will be complete free of charge. The second room change, and any subsequent changes will result in a $100 administrative fee. A student who wants to change rooms should follow these guidelines:

  1. Room Change Request Forms which can be found at the Residential Life Office must be completed and signed by all students involved in the room change.
  2. All students involved must check out properly and a room inspection will be completed during the change process.
  3. Students will be held responsible for damages not noted on their original Room Condition Report (RCR) or room damage report.
  4. Key Exchange must take place in the Residential Life Office.

Room and/or roommate changes that do not follow this procedure are considered unauthorized room changes and all students involved in the change are subject to an immediate $100.00 fine at the time the unauthorized room change is confirmed. Forcing, or attempting to force, resident students to move out of a room, suite or apartment is prohibited and may result in disciplinary action against the student. Only the Residential Life office can give permission for students to switch or move rooms.

Room Condition Reports (RCRs)

RCRs will be completed by Residential Life Staff prior to move-in. Upon move-in, students will be informed to check their email for a Damage Log Report. Students can fill this form out to report any damages or issues with their rooms or furniture and email it back to If access to email is limited or the electronic copy is not accessible, paper copies will be available at the Residential Life Office. It is the student's responsibility to ensure that All Room Damage Reports are submitted within 24 hours of moving into the room.

Upon moving out of the room, all undocumented damages, as well as any new damages or cleaning fees, may be assessed for charges. When a resident checks out of their room, an RA will perform a preliminary inspection, but a professional staff member will perform the final inspection to determine the official closing condition, as well as assess any charges.

Village Apartments Eligibility

Students are eligible to live in the Village Apartments if they meet one of the following criteria:

  1. Are 21 years of age or older by the first day of the term.
  2. Earned 60 or more credit hours by the first day of the term.
    1. Traditional first and second year students are not eligible to live in the Village Apartments during their first and second year residing on campus, regardless of incoming credit hour amounts or totals.
  3. Have lived on-campus at Jacksonville University for at least two full years (four full semesters, excluding summer).

The Residential Life Office may make exceptions to this policy in order to keep vacancies to a minimum.

When a mid-term vacancy occurs in the Village Apartments, the Residential Life Office will find an eligible student to occupy the open room. Current residents may not be consulted during this process.

Weather Emergencies

When severe weather may affect Jacksonville University, the President, or designee, will activate the University's Emergency Preparedness Task Force to take any precautionary measures needed.

In the event of a Hurricane Warning, all residential students will be encouraged to evacuate campus. Any remaining students will be consolidated to South Campus. Students who choose to leave campus must notify a Residential Life staff member before leaving campus. The Residential Life Office will devise and coordinate procedures for housing remaining students.

Withdrawal from Housing

A student who has decided to leave the residential facilities must follow the following procedures:

  1. Inform the Residential Life Office of his/her intent to leave.
  2. Coordinate a time with a Resident Advisor to complete the "Room Condition Report."
  3. Return keys to the Residential Life Office.

Beginning the week of move-in, additional refunds are based upon the refund schedule stated in the housing contract. Students who are removed from the residence halls or apartments for disciplinary reasons will not be eligible for any room or board refunds.

III. Community Standards and Hall Policies

The below Community Standards and Hall Policies are in place to ensure that each student is aware of their residential Rights and Responsibilities, the protocol for addressing Community Standard and Hall related issues, and the expectations that both our office and students will be held to.

Rights and Responsibilities:

  • The rights to study, read, relax and sleep without measurable interference, noise or distractions, and the responsibility to help others have these rights.
  • The right to feel safe in the residence halls, and the responsibility to help ensure the safety for others in the building.
  • The right to have respect shown for one's privacy, and the responsibility to respect the privacy of others.
  • The right to have respect shown for one's personal property, and the responsibility to respect other's personal property as well as community property.
  • The right to have visitors within the hall, apartment, or house during visitation hours, and the responsibility for the behavior of those guests.
  • The right to live in an area free of intimidation and physical or emotional harm, and the responsibility to ensure this right for others.
  • The right to a clean living environment and the responsibility to help keep it clean and report maintenance issues as they arise.
  • The right to maintain one's personal beliefs and values, and the responsibility to respect the beliefs and values of others.


The ability to possess, consume, and be in the presence of alcohol is a privilege afforded to those students of legal age living within the residential facilities. This privilege is subject to restrictions to ensure the safety and wellbeing of all residents. Both underage and of-age students have shared responsibility for knowing, understanding, and ensuring that these rules are followed.

  1. Students are expected to obey all local, state, and federal laws governing the possession, use, and distribution of alcohol.
  2. Any student under the age of 21 is prohibited from being in the presence of alcohol at any time. If a student is under the age of 21 and in a space where alcohol is present, all students present are in violation of the student code of conduct (regardless of age).
  3. A student over the age of 21 is not permitted to possess or store alcohol at any time when a roommate under the age of 21 is present.
  4. Students over the age of 21 are not permitted to possess or store alcohol at any time in common space areas of their room or apartment when any roommate, suitemate, or apartment-mate is under the age of 21.
  5. Students over the age of 21 may not permit students under the age of 21 to be in the presence of, possess, store, or consume alcoholic beverages in the legal students' rooms (hosting).
  6. Alcoholic beverages are not permitted in public areas of residential communities, including, but not limited to, hallways, breezeways, lobbies, lounges, stairwells, elevators, balconies or public areas adjacent to a residential facility.
  7. Being intoxicated is a violation of the Code of Student Conduct. Any student whose behavior evidences intoxication on the campus will be in violation of the JU Alcohol Policy, and is subject to the sanctions of the JU Alcohol Policy.
  8. "Drinking games" and other activities which promote excessive consumption of alcohol are prohibited. Any paraphernalia associated with such activities, including but not limited to "beer pong tables" and "beer funnels", will be confiscated—and not returned to—students. Sheets of plywood and rectangular tables decorated in such a way as to indicate a "beer pong" playing surface will also be confiscated.
  9. Mass quantities of alcohol are prohibited. Students over the age of 21 are permitted to be in possession of one of each of the following quantities of alcohol, as long as they do not exceed the following packaging amounts. Possession of packaged alcohol quantities that exceed the below outlined amounts will constitute a violation of the university alcohol policy.
    • Beer: 72 fluid ounces ("6-pack")
    • Wine: 750 milliliters ("traditional" wine bottle size)
    • Liquor: 750 milliliters ("traditional" wine bottle size)
  10. Kegs and associated paraphernalia will be confiscated from, and not returned, to students.
Alcoholic Beverage Containers and Displays

Alcoholic beverage containers and/or packaging are not permitted to be stored, used, displayed or collected for any reason, regardless of the contents or purpose. Promotional signs or posters for alcoholic beverages or illegal drugs are permitted in student's rooms, but may not be displayed on windows, external doors, balconies, or any surface that can be viewed from outside the room or apartment. Decorative shot glasses and flasks may be displayed in rooms, but are subject to confiscation if used in a manner that violates the university policy on alcohol use.

Apartment Balconies

In order to maintain the aesthetic integrity of the Village Apartments and to ensure the safety of students, the following rules apply to the apartment balconies:

  1. No university-provided furniture may be located, at any time, on the balcony
  2. No more than six (6) people may be on the balcony at any one time
  3. Throwing of objects off the balcony is prohibited
  4. Grills are prohibited.
  5. No items should be hung from balcony rails (including, but not limited to: towels, rafts, signs, hammocks, clothing, flags and lighting). Signs related to school spirit shall be permitted pending the approval of the Residential Life office. Each sign shall be evaluated on a case by case basis.
  6. Balconies may not be used for storage purposes (including, but not limited to: garbage, indoor furniture, and bicycles)
  7. Smoking is prohibited, along with candles, fireworks, or any items that are combustible or utilize an open flame,
  8. Alcohol consumption is prohibited


Cohabitation is not permitted in residence halls and apartments. Cohabitation exists when a person who is not assigned to a particular residence hall room or apartment uses that room or apartment as if they were living there. Instances of cohabitation will result in disciplinary action for all parties involved, up to and including fines.

Examples of cohabitation include‚ but are not limited to:

  • Accessing the room or apartment while the assigned occupants are not present
  • Utilizing a key to enter a room or apartment to which one is not assigned
  • Keeping clothing and other personal belongings in the residence hall or apartment
  • Sleeping overnight in the room/apartment on a regular basis
  • Using the bathroom and shower facilities as if they lived in that room/apartment

When a guest's continual presence hinders a roommate's ability to study‚ sleep‚ and/or occupy their room‚ this will also be considered a violation of this policy.

Community Kitchen

Students have access to community kitchens in the Residence Halls. Kitchen use is for building residents only. In order to ensure a safe and clean environment, students are required to clean up after themselves in the kitchen, including throwing away any trash, wiping down the counters, cleaning all dishes, and turning the oven off. Residents are responsible for their own food and personal belongings in the kitchen or refrigerator. Students are not permitted to store food, cooking equipment, appliances, or other items in the kitchen at any time.

Fire Safety Rules for the Kitchen:

  • Never leave cooking food unattended.
  • Never put foil or metal in the microwave.
  • Turn the oven OFF when you finish cooking or leave the room.
  • Do not use any additional kitchen appliances in the space. Please see 'Cooking Appliances' for a list of approved appliances.
  • Failure to adhere to these policies may lead to loss of kitchen privileges or disciplinary action.
Cooking Appliances

In order to promote health and sanitation, as well as prevent fire hazards, the following restrictions and rules apply to cooking appliances:

  1. Microwaves must be 800 watts or less
  2. Coffee makers and electric kettles must be equipped with automatic shut-offs
  3. Heated presses such as "George Foreman" style grills, panini presses, quesadilla makers, and waffle irons are not permitted in the residence halls, but are permitted in the Village Apartments.
  4. Toasters, toaster ovens, and other appliances with exposed heating coils are not allowed in the residence halls, but are allowed in the Village Apartments.
  5. Full sized refrigerators are provided in the village apartments as well as the community kitchen in the Oak Hall. Only those university-provided full-sized refrigerators are permitted on campus. Students may bring their own "mini fridge" so long as it does not exceed 3.5 cubic feet in volume.

Courtesy Hours

Courtesy Hours are in effect 24 hours a day, 7 days a week both inside and outside the residence halls. This means that any reasonable request from one resident to another to be quieter must be heeded. Consideration for others is a primary component of community living and students agree to uphold this expectation when they become residents. Noise level must not deter students who want/need to study or sleep at any time. Students must comply with any student or staff member's request to observe courtesy hours.

Please note: Speakers may not be placed on windowsills/balconies, and pointed outside the room. This behavior is considered to be in direct violation of courtesy hours and will be addressed by Residential Life and Campus Security staff.

Dangerous and Disruptive Activities

The following activities are deemed dangerous/disruptive, and are prohibited in residential facilities:

  1. Accessing rooftops or ledges
  2. Climbing from windows
  3. Scaling or rappelling from balconies or exterior walls
  4. Throwing, bouncing or kicking of any object in or from a window, ledge, roof, stairwell, balcony, hallway or any other common area, or room.
  5. Playing sports in individual rooms, hallways, or lobbies
  6. Skateboarding, Rollerblading, using scooters, biking, etc.

Students engaging in any of the previously listed behaviors will be subject to disciplinary action. In addition, any damages to facilities resulting from these activities will result in charges to either the individual or the community.

Flammables/Fire Hazard

Certain items are not permitted in the residential facilities (Residence Halls and Village Apartments), or on balconies, and will be confiscated if found. The following items will be disposed of, donated, or turned over to Campus Security, and will not be returned to students:

  1. Candles
  2. Candle Warmers or scented wax warmers
  3. Incense and incense burners
  4. Halogen Light Bulbs
  5. Decorative lights including salt lamps or lava lamps
  6. Holiday Lights or string lights
  7. LED "rope lights" which are fully enclosed are allowed so long as they do not generate an excessive amount of heat
  8. Live Christmas or Holiday Decoration Trees
  9. Fake Christmas or Holiday Decoration trees with light
  10. Flammable substances or fuels (butane, paraffin, or propane, for example)
  11. Fireworks or any other explosive or incendiary devices.
  12. Extension Cords or multi-outlet plugs without surge protectors. Surge protectors with long built-in cords are allowed.


Charcoal, gas, and electric grills, as well as charcoal and propane are prohibited from being used or stored in any of the residence halls and apartments or within any of the surrounding areas. George Foreman Grills are also prohibited in the residence halls, but may be used and stored in the Village Apartments.

Community grills are located in the following areas:

  1. Adjacent to Building 4 in the Village Apartments
  2. In the Village Apartments 5-8 courtyard

Guests in Residential Facilities

Jacksonville University has open visitation; students may have guests (student or non-student) twenty-four hours a day, however the following rules and restrictions apply:

  • All guest visits must be approved by all roommates/suitemates.
  • Approved guests are permitted to stay no longer than three (3) days in Residential Facilities.
  • Guests must be escorted by a current JU student at all times while in the residential facilities.
  • Guests visiting students of the opposite gender must use the public restrooms located throughout the building or a restroom which aligns with their gender, unless the resident being visited has a private bath.
  • At no time may a resident or a resident's guest deny a roommate access to their room or behave in a manner that causes the roommate to become uncomfortable.
  • Cohabitation is prohibited. (see Cohabitation policy)
  • Residents are not permitted to assign, sublease, or rent their assigned spaces, or other residential spaces, to other people.
  • All residents will be held accountable for the behavior and conduct of their guests while they are in the residential facilities. All resident guests are expected to adhere to all University and Residential Life policies.
  • Children 17 years and younger are not permitted as guests in University residence halls without a parent/legal guardian, and are not permitted to stay as guests in University residence halls overnight.
  • Children 17 years and younger are not permitted as guests in University residence halls earlier than 8am and later than 10pm.


Only loft beds provided by the University are permitted in the residential facilities. Requests may not be made to have beds placed in, or removed from a student's room.

Students who would like to raise or lower their loft beds MUST place a work order with their Resident Advisor or the Residential Life Office. DO NOT attempt to raise or lower a bed yourself, as doing so without the proper tools can result in damage to the frame. Students whose beds are damaged for this reason are responsible for such damages.

All university beds are required to stay in their designated room and may not be removed for any reason.

Residents are not permitted to construct or install lofts.

Musical Instruments

Musical instruments may not be played in student rooms except for electronic instruments with headphones.

Pet Policy

All pets, other than university approved/registered Emotional Support Animals and/or Service Animals and non-carnivorous fish, are prohibited in and around residential facilities, administrative buildings, and any food venue on campus (this is for ESAs only as per accordance with the Residential Life Policy signed at the moment of registration). This includes, but is not limited to, all courtyards, breezeways, common spaces and parking lots within the residential communities. Fish must be stored in tanks of 15 gallons or less while in the residential facilities.

Pets/animals are welcome on our campus grounds as long as they are leashed or tethered. Any disruption to normal activities caused by these visiting pets/animals will incur a notice of immediate removal from the premises.

Any student who is observed, or any student whose guest is observed, with a dog, cat or other prohibited animal – visiting or residing – on residential premises will incur a $100.00 fine. If the pet is not removed within 24 hours, students are subject to increased fines, further disciplinary action, and removal of the animal.

Students are also discouraged from feeding any stray animals around campus.

Exceptions will not be made for any temporary keeping of pets. Professional Residential Life Staff members who live on-campus are allowed to keep pets when approved by the Director of Residential Life.

Emotional Support Animal (ESA)/Animal Tags:

  • The JU PET TAG has to be on the animal’s collar at all times. This will provide proof of registration/approval for the professional staff.
  • The JU PET TAG will have to be turned in to Residential Life with your keys at time of check out. If the ESA/Service Animal will be coming back to campus, the tag will be returned at Check-In.
  • If your documentation is not up to date, the tag will not be provided back to you until Residential Life has received confirmation from the DSS office and the approval/registration will be deemed “non-compliant” until then.
  • A designated JU PET sticker will be provided to every student who has been approved to have an ESA in his or her residence by the Residential Life Department. Just like the JU PET TAG, this sticker will allow the school personnel to easily identify the room were the ESA is permitted.
  • The ESA is only permitted in the assigned Residence Hall room/Apartment. The ESA is prohibited from all other buildings and all food venues on campus in accordance to the Jacksonville University PET POLICY.
  • The ESA must never be left in the care of another student during the day or left overnight in University Housing to be cared for by another student. Animals must be taken with the student if they leave campus for a prolonged period.
  • Care, feeding and supervision of the animal are the responsibility of the individual who benefits from the Approved Animal's use. The person is required to maintain control of the animal at all times.

Quiet Hours

Designated quiet hours are as follows:

  • Friday-Saturday: 12:00am – 10:00am
  • Sunday -- Thursday: 11:00pm -- 9:00am

The Residential Life Office may modify designated quiet hours for specific periods as the situation may arise, including, but not limited to, finals week, when quiet hours are in effect 24 hours per day. Students who violate quiet hours will be referred for appropriate disciplinary action.

Room Responsibility

Residents assume total responsibility for their room/suite/apartment and for the behavior and activities which occur within all assigned living areas. This includes, but is not limited to, the common living spaces (living room/kitchen) in university apartments and suite restrooms in Oak Hall.


Effective August 7, 2017, Jacksonville University shall be a “smoke-free” campus, and prohibits the use of all lighted tobacco products on all property that is owned, operated, leased, occupied, or controlled by the University. “Property” for purposes of this policy includes:

  1. Buildings, structures, enclosed bridges and walkways, university carts and vehicles, personal vehicles in these areas, and any other indoor areas owned or managed by the university.
  2. Parking lots, parking garages or structures, grounds, sidewalks, rooftops, plazas, courtyards, entrance/exit ways, university-owned or -leased vehicles, and any other outdoor areas owned or managed by the university.

This policy applies to all Jacksonville University students, employees, consultants, contractors, visitors and external individuals, companies renting university-owned space, and property owned or managed by Jacksonville University.


  1. “Smoking” means inhaling, exhaling, burning, or carrying any lighted or heated cigar, cigarette, or pipe or any other lighted or heated tobacco or plant product, including marijuana, intended for inhalation in any manner or form. “Smoking” also includes the use of an e-cigarette that creates a vapor, in any manner or in any form, or the use of any oral smoking device for the purpose of circumventing the prohibition of smoking in this policy.
  2. “Tobacco Products” means all forms of tobacco, including but not limited to cigarettes, cigars, pipes, water pipes (hookah), e-cigarettes (any device intended to simulate smoking). These will not be returned to residents and/or guests.
  3. “Members of the University community” include its faculty, staff, students, volunteers, customers and visitors.
  4. “Property” includes buildings, structures, grounds, parking lots or structures, enclosed bridges and walkways, sidewalks, university carts and vehicles, as well as personal vehicles in these areas.

Violations of the policy will be addressed in accordance with current University policies and procedures. Accordingly, students may expect a University response under the student code of conduct. The University encourages students to engage in an approach of collective responsibility to hold each student accountable to smoke free policy expectations. Additionally, traditional reporting resources of Campus Security and Residential Life are available for support and enforcement of the policy.


The smoking of tobacco products may be permitted for controlled research with prior approval of the Provost, the Institutional Review Board, and the Dean of Students with notice provided to the Residential Life Office.

Tobacco use and/or smoking on campus may be permitted for educational or religious ceremonial purposes with prior approval of the Provost and Dean of Students with notice provided to the Residential Life Office.

Fines for violating this policy are as follows:

  • First offense: $100
  • Second offense: $300
  • Third and additional offenses: $500

Solicitation and Sales

Salespeople and solicitors are not permitted in residential facilities at any time. Unauthorized salespersons should be reported to the Residential Life Office 904-256-7538 or Campus Security 904-256-7585 immediately.

Only postings, flyers, or other materials authorized by the Residential Life office can be distributed in (or on) any of the residential facilities on campus.

Unauthorized Use of Space

Unauthorized use of space is not permitted in residence halls and apartments. Unauthorized use of space occurs when a person who is not assigned or authorized to have access to a particular residence hall room, apartment, common space, secured space, or storage area gains access through means not approved by the university, including entering an unlocked door. Instances of unauthorized use of space will result in disciplinary action for all parties involved, up to and including fines.

Examples of Unauthorized Use of Space include‚ but are not limited to:

  • Accessing a room or apartment while the assigned occupants are not present
  • Entering a room or apartment (utilizing a key or through other means) to which one is not assigned
  • Occupying a room or apartment to which one is not assigned
  • Accessing an adjoining empty suite room through the restroom
  • Accessing an assigned room or apartment before a check in process has been completed
  • Accessing university storage areas or other maintenance areas for any reason.

Vehicles in the Residence Halls


Bicycles may either be stored in a student's room, or on bike racks provided by the university, and are prohibited from being stored in any other location. Bikes, skateboards/longboards, and other items may be stored in a student's room as long as all roommates agree to storage of the items in the room.

Bike racks can be found in the following locations:

  1. Behind Oak Hall
  2. Williams Hall
  3. North Hall
  4. In front of specific Village Apartment locations

Storage of bikes (or other items) underneath the stairwells in the Village Apartments is prohibited.

Bicycles found abandoned in or around residential facilities at the close of the semester will be confiscated.

Motorized Vehicles

Vehicles with combustion engines may not be stored in or around residential facilities. Motorcycles and scooters should be parked in an appropriate parking lot. Vehicles found in violation of this policy will be removed by the University, and all costs associated will be charged to the responsible party's student account.

Other vehicles such as boats, vehicle trailers, RVs, or “u-haul” style trailers are not permitted to be stored or parked on campus, including in the Oak Hall Garage, unless otherwise approved by the Office of Residential Life or Campus Security.

  1. Certain electric motorized vehicles, including self-balancing two-wheeled boards and any other self-powered vehicles which are deemed unsafe by the office of Residential Life are prohibited from all Residential facilities at all times.
  2. The devices covered, commonly referred to as "Hoverboards" are manufactured in a way which lacks regulation and oversight and are a fire hazard. As a result they may not be stored, ridden, or brought into or around any residential facility at any time. Any device found in a residential facility will be confiscated and its owner/operator will face disciplinary action.
  3. This policy does not prohibit motorized mobility devices such as electric wheelchairs.

IV. Facility Information and Policies

The below Facility Information and Policies are outlined to ensure that each student is aware of the different services the Residential Life office and the University provide, and the expectations that both our office and students will be held to.

Air Conditioning/Heat

The thermostats in Oak Hall and the Village Apartments are very sensitive. For this reason, students should adhere to the following guidelines for use of the AC units:

  • DO NOT turn off the A/C system to the OFF setting, even if leaving the room for an extended period of time.
  • If you are leaving the room leave the fan setting in the AUTO position.
  • The thermostat temperature setting should ALWAYS remain between 68 and 74 degrees. Setting the temperature outside this range could cause the unit to stop working, or damage the unit.
  • The fan AUTO setting will cycle air flow on and off as needed. ON will provide continuous airflow. DO NOT turn the unit OFF.

If residents experience any problems with temperature, they should place a work order with Residential Life. Students are responsible for any damage to AC or heating systems caused by students operating the unit outside of the above parameters, or by not contacting Residential Life with maintenance issues in a timely manner. The charge for replacing a damaged thermostat is $150.00. In the Residence Halls and Apartments, opening a window while running the air conditioner can upset temperature control for the entire apartment. Opening windows also creates conditions conducive for mold growth. Students should keep windows closed while the air conditioner is operating.

Please note that North Hall employs individual heating and cooling systems in each student room.

Cable & Movie Channel

All Jacksonville University buildings receive cable channels from a cable TV service provider with a selection of both High Definition and Standard Definition channels. For more information on Digital QAM Service, Making Your TV Campus Cable Ready, Frequently Asked Questions, and Repair Procedures and Service Issues, please visit the Residential Life page on the JU website.

Jacksonville University provides students access to new-release movies via the JU Movie Channel. The channel is available online in any residential facility at Movies are added monthly and students can help decide which movies are available by attending hall council meetings. For more information about the movie channel, please contact

Common Area Damages

Residents assume responsibility for the condition of their assigned room/suite/apartment and for the damage which occurs within all assigned living areas. This includes, but is not limited to, the common living spaces (living room/kitchen/bathrooms/study rooms) in Village Apartments, Oak Hall, Williams Hall, and North Hall. Unless the students responsible for damages to these spaces can be identified, damage charges for common space areas will be collectively billed to all students assigned to room/suite/apartment regardless of when the student checks out.


For the convenience of students and JU personnel, Oak Hall, Williams Hall, and North Hall are equipped with passenger elevators. Use of the elevators is a privilege and students are expected to make use of them in a responsible, safe and respectful manner. In keeping with this expectation, tampering with the alarm, misuse or defacing of the elevators, or entering the elevator shaft is prohibited. Students found responsible for tampering with the alarm, misuse or defacing of the elevators, or entering the elevator shaft may be subject to disciplinary action and/or fines. Additionally, students who enable the entry of an unauthorized person into the elevator may be subject to disciplinary action.

Note: Availability of the elevators may be limited on occasion in order to accommodate residents or guests with a disability, the moving of belongings, or for emergencies.

Flyers may not be posted in elevators.


At no time is any University-issued furniture allowed on the Village Apartment balconies, or otherwise outside of the room, apartment, or common area in which it was found. Charges will be assessed for any damages made to university furniture.

Individual Room Furniture:

Students are responsible for the condition of their rooms and all furniture assigned to it. University provided room furnishings must remain in students' individual rooms. Charges will be assessed if furniture is found to be missing. Students may rearrange furniture, but must use it only for its intended purpose. Upon checking out of a room, all furniture must be reassembled as it was originally found. Should a student choose to bring additional room furniture (mattress, bedframe, desk, etc.), the student furniture must be arranged and used in a way so that all university furniture safely remains in the room. Waterbeds are not allowed in residential facilities. If additional furniture is brought into the residential facilities, it must be removed when the residence halls close or the student leaves the University. Students will be charged for the removal of any furniture or other personal items left after vacating their rooms/apartments.

Common Area Furniture:

Furnishings in the common areas of the residential facilities, including apartment common areas, are provided for the use of all the students and may not be taken into individual rooms. Protection of public areas and equipment is the shared responsibility of all students.

Mildew and Mold

Humidity inside buildings in Florida is often high which encourages the growth of mold and mildew. Mildew is a fungus that produces spores that grow and spread easily through the air. These spores can cause allergic reactions and other health issues. Mold and mildew grow in areas that are dark and moist.

The following are suggestions for preventing and treating mold and mildew:

  • Follow all instructions on your room or apartment’s AC unit and do not turn the unit off or set the temperature too high or low.
  • The key to prevention is to keep everything clean, well lit and dry.
  • Hang up damp towels and clothes to dry completely.
  • Leave the bathroom door and shower curtain open to allow the walls to dry after showering.
  • Select cleaning products specifically designed to treat/prevent mold and mildew.
  • A weak solution of bleach and water can also be effective in cleaning mold and mildew.

Most shower curtains can be cleaned in a washing machine with bleach, detergent and warm water.

If a student notices mold or mildew growth in their residential space, they must report it to their RA or the Residential Life office IMMEDIATELY. The university is not responsible for student items damaged by mold or mildew.


Residents are not permitted to paint any of the interior or exterior surfaces of their assigned residential space. This includes, but is not limited to:

  • Doors
  • Walls
  • Ceilings
  • Floors
  • Furniture
  • Windows
  • A/C units or vents

Residents will be charged for any costs associated to returning the assigned space to its original painted condition. Residents will also be held responsible for any corresponding conduct violations related to damaging university property.


Recycling services are provided in all residential facilities. Students are encouraged to recycle the following items by placing them in a designated recycling bin locations:

  1. Plastic bottles and containers
  2. Aluminum cans
  3. Newspapers
  4. Magazines
  5. Cardboard

Trash Disposal

Below is a list of trash disposal areas in each of the residence halls:

  • Oak Hall - Trash room across from the stairwell in the A & D wing of each floor
  • North Hall – Trash room across from elevators on each floor

Below are the nearest dumpster locations for each residential facility:

  • Oak Hall - River Road across from the Parking Garage
  • Village Apartments 1, 2, 3, & 4- Back corner of the parking lot closest to Shircliff Hall (Building 2)
  • Village Apartments 5, 6, 7, & 8 - Parking lot closest to Building 8
  • North Hall – Parking lot located on northeast side of the building
  • Williams Hall - River Road near the south-campus exit gate.

Trash may not at any time be placed in hallways, breezeways, on doorsteps, balconies, or in other public areas of the apartments.

Excessive trash in the residential facilities or failure to properly dispose of trash will result in fines being placed on students' accounts as well as possible disciplinary action for repeated offenses.

V. Safety and Security

The below Safety and Security policies are in place to ensure that each student is aware of the partnership between themselves and University to ensure that they are provided with a safe and healthy living environment. The below policies are expectations that both our office and students will be held to.

Door Security

Part of the obligation of community living is to help safeguard the living environment. Students are reminded that they share in the responsibility for the security of their rooms and the buildings in which they live. Students are expected to keep their rooms/apartments locked at all times and also to report individuals who appear to be tampering with locks, damaging facilities, harassing students, or behaving suspiciously. Students need to be particularly security-minded at times of check-in, holiday breaks, check-out, or when fewer residents are in the residential facilities.

The following behaviors can compromise the security of other students, and are prohibited:

  1. Giving one's personal keys or ID card to another person.
  2. Utilizing another individual’s keys or ID to enter a space to which they are not assigned
  3. Leaving keys or ID card in a public space.
  4. Propping open lobby doors or card swipe doors.
  5. Attempting to force open any secure access door.
  6. Interfering with the locking mechanism of any door.
  7. Allowing individuals who seek entry to "tailgate" (allow others to enter the building without using their own entry card).

Students found responsible for any of the behaviors above will be subject to disciplinary action, including fines to cover the costs of door repair or replacement.

Fire Alarm Procedures

When a fire alarm sounds, act as if there is a real fire. Assuming the alarm is a mistake or a fire drill is extremely dangerous. To ensure your safety take the following steps:

  1. Proceed immediately to the nearest designated exit (do not use elevators)
  2. Upon exiting the building, follow further instructions given by Resident Advisors or Security Officers
  3. Do not re-enter the building until given permission by a university official.

In the event of a fire alarm, please make reasonable efforts to assist any students with a physical disability. Wheelchair-bound students should be transported to the nearest stairwell, and emergency personnel should be informed of the student's location upon their arrival.

Students found responsible for not evacuating a building during a fire alarm will be immediately fined $100.00 on each occasion, and may face further disciplinary action.

Health & Safety Inspections

To ensure the health and safety of all residents, residence hall rooms and apartments are checked periodically by the Residential Life staff. Room cleanliness, arrangement, and hygiene issues that interfere with the comfort, safety, security, health or welfare of the residential community will be addressed during these inspections. The Residential Life Office will distribute expectations for these inspections prior to their occurrence.

Residents must adhere to the following:

  1. Room windows must remain closed when the air conditioner is in operation. The air conditioning equipment does not function properly when windows are open.
  2. Window screens may not be removed at any time. Students who have removed a window screen will be required to pay for any damages or replacement costs.
  3. Stickers, transparent tape and double-sided tape may not be used on floors, walls, woodwork or doors. Non-marring adhesive materials are permitted. Charges may be assessed for any damage caused by improperly used or removed adhesives.
  4. Built-in shelves and unauthorized lofts (see "Loft Beds" policy) are not permitted. Students who have constructed these items will be given written notice to remove them. Failure to do so will result in additional fines being assessed directly to the student's account, the responsibility for any repair costs, as well as potentially affect the status of the student's on-campus housing.
  5. Airflow vents should never be obstructed. Blocking the airflow can create a fire hazard.
  6. Tampering with any of the fire safety equipment is a felony, and is prohibited by policy. All smoke alarms, fire detectors and other safety devices must be in proper working condition at all times. At no time should a smoke detector be found turned off, covered, modified, removed, or impaired in any way. Any issues with malfunctioning smoke detectors, fire alarms or other safety equipment should be reported immediately to the Residential Life Office.
  7. Installation of ceiling fans or air conditioning units is prohibited.
  8. Realizing that the display of certain items may be considered offensive and disrespectful to some community members, the University requires the use of discretion concerning the content of pictures, posters or written materials displayed in rooms and hallways. Residents possessing any materials the University deems questionable will be asked to move such items to a more discreet posting location, or remove them entirely.
  9. Daily room care and cleaning are the responsibility of each student. Rooms should be orderly at all times.
  10. Trash must be taken to the appropriate trash receptacles.
  11. Trash bags may not be stored temporarily in hallways, breezeways or other high-traffic areas.
  12. At no time may trash be kept on Village Apartment balconies.

Health Care for Residential Students

Jacksonville University recommends that students who are in need of health care visit Care Spot - Arlington. Students requesting treatment must present a valid Jacksonville University ID card and a valid health insurance card at the time of service. Claims will be filed against the student's health insurance on all medical and emergency procedures.

Care Spot - Arlington is located at 1021 Cesary Blvd., Jacksonville, FL. Students may seek medical treatment at Care Spot –Arlington during the following times: Monday - Saturday: 8:00am - 8:00pm; Sunday: 8:00am - 5:00pm.

The University provides free transportation to and from Care Spot - Arlington for residential students without their own transportation. Please contact the Residential Life Office (904) 256-7538 or the Resident Advisor (RA) staff on-call in your building [after-hours] for access to this service.

RA on Call #'s by Building (Mon-Fri  5pm – 8:30am [evening duty], Mon-Fri 8:30am – 5pm [day desk duty], weekends, university breaks)

  • Oak Hall:
    (904) 307-0788 & (904) 305-1220
  • North Hall:
    (904) 305-0030 & (904) 302-3999
  • Village Apartments:
    (904) 302-1903 & (904) 254-4698
  • Williams Hall:
    (904) 477-5150 & (904) 477-8140

As advised by community health professionals, students diagnosed with a communicable disease, such as measles, mumps or chickenpox, will be quarantined in their room or in an unoccupied residence hall room when available. They will be asked to remain in their room as much as possible during the period in which they are contagious. Arrangements will be made to bring them their meals. All efforts to stop the spread of the disease will be made. The best protection against such diseases or common infections like the flu is a current immunization.

Search and Seizure Policy

Authorized University officials have the ability to enter students' rooms for reasons related to normal inspections, maintenance purposes, general safety and security of the community, and to address policy violations in progress or that may have occurred. Staff members who need to enter a room during the performance of their duties will knock and identify themselves. A resident need not be present for a staff member to enter the room.

Students are reminded that the Jacksonville University campus is the private property of the University. When a designee of the Student Life Office, including Residential Life Staff members and Campus Security Officers, reasonably suspects that suspect items are contained among a student's possessions, the student shall be required to make such possessions (including but not limited to backpacks, locked containers, motor vehicles, electronic communication via text/email, etc.) accessible. If a student refuses to give access to their possessions or communication, the suspect items may be confiscated for investigation, and used in any disciplinary proceedings. Furthermore, any student who refuses to give such access to their possessions may also be immediately banned from University property.

Items prohibited by law or University policy that are present in a student room will be confiscated by the staff member and used in a disciplinary proceeding. Such items will not be returned to students.

If a University staff member, who enters a room to perform his or her duties, has reason to believe:

  1. Items prohibited by law or University policy are concealed from view,
  2. There is a violation of public law or of University regulations or standards, or
  3. There is a possibility of imminent hazard to persons or property;

The staff member may contact the Dean of Students, or designee who shall have the right to conduct or order a search on University property and premises under emergency circumstances, and/or when violations of civil or criminal law or University regulations are in question. Reasonable effort shall be made to have the student present during any search, and the student shall be informed as to the reasons for the search and the objects or information sought, except when the Student Life Office or designee believes that a serious emergency exists.

Smoke Detectors & Life Safety Equipment

Life safety equipment and devices, such as smoke detectors, fire extinguishers, exit signs, and fire alarm pull stations are placed in student rooms and throughout the residential facilities for safety. Any student found tampering with such equipment in any way will be subject to a $100.00 fine in addition to the cost of any necessary repairs, with the possibility of further disciplinary action.

Report any damaged or inoperable fire safety equipment to the Residential Life Office or a Resident Advisor.

*These policies were updated on and effective from July 1, 2017. The University reserves the right to adjust the Residential Life Policies as it determines necessary in order to assure fairness, order, efficiency, or the physical and emotional security of individuals*