Counseling Services

Individual Counseling (Undergraduate Students)


The Student Counseling Center offers individual counseling services to currently enrolled undergraduate students at Jacksonville University. We currently offer counseling services both in-person and virtually through HIPAA-compliant telehealth technology. Session modality options may change periodically to help protect the health and wellbeing of the JU community. 

Students typically attend counseling on a weekly or biweekly basis for 45-50 minute sessions. During these sessions, the counselor and client collaborate to understand specific needs, create attainable goals, and work on processing concerns that arise. Counselors work with clients to determine the appropriate treatment in terms of type and length of counseling, although students typically come to individual sessions around an average of seven times. 

If you would like to schedule your first appointment for the 2023-2024 academic year, please fill out an Appointment Request Form using the button below. If you are an existing client for the 2023-2024 academic year and would like to schedule an appointment, please send a message through the secure client portal or email

Appointment Request Form

Secure Client Portal

After you submit your appointment request, you will receive an email invitation to our secure client portal. You must register to this portal with your JU email in order to facilitate scheduling, communicate with a counselor, and access important links. Watch the video below for a quick guide on getting acquainted with our portal system!

Individual Counseling (Graduate Students)

Graduate Students have access to counseling services through The Virtual Care Group. This external service provides free access to therapy and counseling services. Jacksonville University invests in this service to better meet the support, mental health, and scheduling needs of our graduate student population. To get started, click the button below and activate your account using the instructions provided. 

The Virtual Care Group

Couples Counseling

The Student Counseling Center offers counseling to couples in which both members are current JU students. If you and your partner are interested in couples counseling, please email to schedule a consultation.

Common Topics of Counseling

There are a variety of issues that might bring a student to the SCC, and no concern is too large or too small. Some of the possible reasons for seeking counseling include:

Self-exploration, personal growth, stress management, anxiety, depression, adjusting to college, relationship issues, homesickness, decision-making, self-esteem, spirituality, grief and loss, test anxiety, missing classes, trouble concentrating, academic issues, trauma (e.g., abuse, sexual assault, accidents), body-image, eating disorders, sexual identity, alcohol and drug use, sleep problems, anger management, self-harm, and suicidal ideation.