About Assessment & Accreditation
Mission
The Office of Analytics & Planning ensures the proactive strategic use of data in measuring Jacksonville University’s fulfillment of its mission, achievement of goals, and the success of its students, faculty, and staff.
Vision
Within an established culture of data-informed decision-making, the Office of Analytics & Planning will serve as the catalyst for asking provocative questions and assisting the campus community in implementing courageous answers to ensure the continued vibrance of Jacksonville University.
Who We Are

Courtney Berwick
Director of Institutional Research and Academic Financial Analytics
(904) 256-7031
Courtney Berwick is the Director of Institutional Research and Academic Financial Analytics where her primary responsibilities include government reporting, survey generation and completion, academic program financial analytics, and serving as point of contact for data related requests from all areas of the University. She joined Jacksonville University in September 2019 as Coordinator of Effectiveness, Planning and Research with 8 years of experience in higher education and 12 years of experience in financial services. She holds a Bachelors in Business Administration and a Master of Arts in Management. When not at work, Courtney enjoys time with her husband and two dogs.
Katelyn Armstrong
Director of Accreditation and Continuous Improvement
karmstr12@ju.edu
(904) 256-7005
Katelyn Armstrong is the Director of Accreditation and Continuous Improvement at Jacksonville University. Her two primary focuses are accreditation and assessment across campus. Katelyn joined Jacksonville University October 2021 She holds a Bachelor’s in Communication Arts and a Master of Arts in Strategic Communications and Leadership. In her free time, Katelyn loves to participate in long distance runs and enjoy time by the water.