Everyday Etiquette

How to Guide

RSVP Like a Pro: Confirm (or decline) an invite without ghosting

Your decision to attend affects more than just you – there are costs tied to your attendance or absence. Mastering RSVP etiquette and time management shows respect for others and makes you stand out in both personal and professional settings.

Need-to-Know:

  • Always respond to invitations: It’s not optional! Letting the host know whether you’ll attend is a must.
  • Do it on time Stick to the RSVP deadline, no excuses – and in the manner requested.
  • Be clear and commit to your answer – Whether you're attending, declining, or unsure, be direct. Avoid vague responses like “maybe” unless the host has offered that option. If you say “yes,” make sure to show up. If you say “no,” don’t change your mind last minute.
  • Saying “No” is OK – Don’t avoid responding (or wait until the last minute) because you plan to decline. The host will not be mad; they will appreciate knowing so they can plan accurately for the event.
  • Update the Host if Plans Change – if you said you weren’t coming but can now make it (or vice versa), let the host know right away.

Nice-to-Know:

  • Let the Host Know About Dietary Needs – have a food allergy or dietary restriction? Make sure to mention it when you RSVP so your host can plan accordingly.
  • Follow the Host’s Requests – pay attention to any instructions about dress code, plus-ones, or anything specific to the event. This shows respect for the host's effort.

Dig Deeper:

Time Management Tips

  • Be On Time – Plan ahead by knowing where the event is and how long it will take to get there. Arriving on time—if you arrive early or even 3-5 minutes early—shows respect for others’ schedules.
  • Prepare for the Unexpected – Always factor in potential delays, like traffic or parking issues, to avoid being late.
  • Communicate Delays – If you’re running late and can’t avoid it, message the host or organizer with an apology and an estimated arrival time.
  • Stay for the Full Event – Unless you’ve arranged to leave early, plan to stay for the entire event. Leaving early can seem disrespectful unless it’s an emergency.
  • Leave On Time – Don’t stay longer than the posted event endtime unless specifically invited. You don’t want to overstay your welcome.
  • Say Goodbye Graciously – Before heading out, make sure to thank the host or event organizer for having you. A simple “Thanks so much for inviting me—this was great!” goes a long way.

Practical Tips for Students

  • Use Your Calendar – Keep track of RSVP deadlines and event times on your phone or with a physical calendar to avoid missing anything important.
  • Set Reminders – Set notifications for both RSVP deadlines and event start times, so you don’t forget to respond or arrive on time.
  • Practice Makes Perfect – Role-playing RSVP and time management scenarios can help you get comfortable with these skills. It may seem simple, but practicing polite responses and punctuality can boost your confidence.

Pro Tips:


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Table Manners 101: Dining together, more than just the food

Regardless of who you’re with, friends, meeting new colleagues, or dining with family, it’s not just about which fork to use—it’s about connecting with others, building relationships, and creating a sense of community while you share a meal. Remember: the point of the meal isn’t to scarf down your food—it's to enjoy each other and keep the conversation flowing! Time to bring your A-game to the table!

Need-to-Know:

  • It’s not about the food – Your behavior at the table says a lot about you!
  • Smartphone etiquette – Keep your phone away from the table and on silent or vibrate. Save the texting and calls for after the meal.
  • Engage with your table – Talk to everyone, especially the people sitting next to you. It’s not just about eating but making connections! Try coming up with a few easy questions ahead of time to feel prepared for the conversation.
  • Pick the least advantageous seat – When you’re at a meal or meeting, sit in the least “prime” spot. That would be the one with your back to the stage, or facing away from the nice view. Save the best seat for your guests or anyone with a higher rank in your group or organization. It shows respect and good leadership!
  • Napkin basics – Place it on your lap once seated, use it as needed during the meal, and leave it neatly on the table to the left of your place setting when you're finished and everyone is leaving the table. If you need to leave the table during the meal, place the napkin on your chair seat.
  • Which one is mine? 

    graphic illustration of table settings
    (b) your salad/bread are on the left, and (d) drinks are on your right.
  • When to start eating? – Wait until everyone has been served or the host starts. If there is an agenda for the event that includes a prayer or invocation, eat only after that has taken place.
  • Utensil know-how
    an illustration of table settings
    Start with the utensils on the outside and work your way in with each course. Cut one piece of food at a time. Dessert utensils are usually at the top of your place setting, and you’ll use them when dessert is served.
  • Passing food – Always pass to the right and keep things that are eaten together passed together, whether it’s salt and pepper, bread and butter, cream and sugar – they go together.

Nice-to-Know:

  • Join the conversation – Be present and engage with the people around you. Good company is just as important as good food.
  • Where to place your utensils: When resting, fork at 10:00 and knife at 2:00; or finished, both knife and fork at 2:00. [with graphic]
  • How to eat bread like a pro
    • Your bread plate is on your left—remember that!
    • Use your butter knife to spread butter onto your bread plate (not directly on the bread).
    • Break off a small piece of bread, butter it, and then eat.
  • Pace yourself – Try to match the speed of your dining companions. Don’t rush or take forever—just keep it balanced.
  • Posture check – Sit up straight and avoid leaning on the table while eating.
  • Pass, don’t reach – Instead of stretching across the table, politely ask someone to pass what you need.

Dig Deeper:

Pro Tips:


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How to Dress for Success: Nailing the first impression

Whether you’re heading to a job interview, networking event, or just a casual get-together, your appearance speaks before you do.

First Impressions Are About More Than Words
According to research from UCLA professor Dr. Albert Mehrabian, 93% of spoken communication has nothing to do with what you say! His research simplified, says:

  • 55% comes from your body language and appearance
  • 38% is about your tone and vocal quality
  • Just 7% is based on the actual words you say

Your Outfit Speaks Volumes

Your choice of attire is a huge part of how people perceive you right off the bat. So, make sure everything you’re putting out there says what you want it to!

Need-to-Know:

  • Non-verbal communication: Stand tall, make eye contact, and carry yourself with confidence. Keep in mind that over half of first impressions come from your body language and appearance.
  • Grooming: Make sure your clothes are neat and free of wrinkles. Avoid visible undergarment lines, and keep accessories and fragrances subtle.
  • Skin is not in: This applies to everyone! Cleavage, butts, pecs, stomachs…none of that should be on display. Just because something is trendy doesn’t mean you should wear it for a work or professional event. You may have to update where you shop.
  • Dress for the occasion: Always consider the setting when choosing what to wear. When in doubt, it's better to be slightly more formal than too casual.

Attire

 Business

Business Suit with Tie: Go for a suit that fits well in neutral colors like navy or charcoal, paired with a dress shirt and tie.

Business Casual

Business Casual: You can skip the tie but still wear a suit, or opt for a sport coat with slacks, a dress or skirt. Stick to simple, professional patterns and colors and avoid anything too trendy or flashy.

 Casual

Button-Down Shirt & Slacks: A button-down shirt with slacks or a skirt is a solid choice. Avoid jeans unless specified, and make sure your clothes fit well.

 Smart Casual

Polo or Golf Shirt with Khakis: A collared shirt, like a polo or golf shirt, paired with khakis or chinos is a great smart casual look. Make sure your clothes are well-fitted and wrinkle-free.  Avoid athleisure – no yoga pants or sweatpants.

 Resort Casual

 Polo or Golf Shirt with Shorts or a Sundress: Pair a collared shirt with tailored, knee-length shorts or wear a knee-length sundress. If it’s spaghetti straps, wear a jacket or sweater. And no cutouts!

 

Dig Deeper:

Pro Tips:


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Introductions: How to introduce yourself and others without feeling awkward

Mastering the art of introducing yourself and others is a major part of social and professional etiquette. By becoming comfortable with these introduction techniques, you’ll appear more professional, respectful, and engaged in conversations, leaving a lasting positive impression.

Need-to-Know:

Introducing Yourself

  • Stand up to greet people: Always stand when you’re meeting someone—it shows respect and makes the interaction more engaging.
  • Eye contact is a must: Maintain good eye contact. It shows confidence and that you're engaged in the conversation.
  • Mind your body language: Keep your posture straight and avoid fidgeting. Also, respect personal space, and be mindful of how close you stand (18”-24” is considered appropriate).
  • Practice your handshake: A firm handshake shows confidence and sets you apart. Learn more here
  • Tailor your introduction to the setting: When introducing yourself, think about what’s most relevant to the situation and the person you’re speaking with. It’s not just about listing your name and job title—it’s about what will connect you to the audience or setting you're in. The key is to keep it brief and relevant. Keep the focus on what the person you're meeting would find interesting or helpful, rather than listing a lot of personal details.
  • Reintroduce yourself the next time you see them: At subsequent meetings with someone you’ve already met, introduce yourself again and remind them where you met before. Don’t be offended if they don’t remember the details of your previous meeting. Do this for at least three events or meetings, or until the other person says they remember you. It helps them get familiar with your name.
  • Use their name to remember it: Repeat the person’s name when you introduce yourself—it helps solidify it in your memory. After the event, you can also take a few notes (voice record on your phone or add notes to their contact in your phone) to make sure you don’t forget any important details.
  • Be proactive at events: Don’t wait for others to come to you. Take the initiative to mingle and introduce yourself to people. Networking is all about putting yourself out there!
  • Shift the focus to them: After the initial introductions, ask questions about the other person, listen actively, and show interest in what they’re saying. Meeting someone new is not just about you; it's about making a connection.

Introducing Others

Introducing people in business settings is a bit different from social settings. Here’s how to do it right:

  • Recognize the hierarchy: Getting the order of introductions right is key to showing respect in social and business settings. In business, you always introduce the person with the lower rank TO the person with the higher rank. This means you say the higher-ranking person’s name first. Just remember the phrase “TO YOU”—you start by addressing the more senior or important person first, and then introduce the other person to them.
    Example: “President Cost, I’d like to introduce TO YOU my parents, Ed and Monique Jackson. They traveled today from Chicago and this is their first time on campus.”
  • Hierarchy depends on the situation: Who is higher-ranking can change depending on the people involved. In a professional setting, it could be based on job titles, whether someone is an elected official, etc. In more casual settings, it could be about age or experience. Pay attention to the context.
    Example: “Senator Smith, I’d like to introduce TO YOU President Cost, president of Jacksonville University, where I am a senior engineering major.”
  • Courteous language– Use polite phrases such as “President Cost, I’d like to introduce TO YOU…”
  • First and last names – Even in informal situations, it’s helpful to use both first and last names: “Shayla, I’d like to introduce to you Brett Morgan. Brett, this is Shayla Jones.”
  • Start a conversation – Find a common topic to help the conversation flow: “President Cost, I’d like to introduce TO YOU my parents, Tim and Cynthia Matthews. This is their first time on campus, they’re visiting from Louisiana.” Notice how this gives President Cost conversation starters, like where your parents are from and that it’s their first visit, to campus.

Nice-to-Know:

  • If you’ve forgotten a name: It’s perfectly fine to say, “I know we’ve met before, but please remind me of your name.” This is much better than saying, “I’ve forgotten your name,” which can sound like they weren’t important enough to remember.

Dig Deeper:

  • Examples of tailored introductions of yourself for different settings:
  • At Networking Events: Focus on what you’re passionate about or what you're hoping to learn.
    “Hi, I’m [Your Name]. I’m studying [your major] and looking to connect with people in [industry or field]. [PAUSE IN CASE THEY’D LIKE TO SPEAK.] I’m really interested in [specific aspect of the field], and I’d love to hear more about your experience.”
  • At Interviews or Professional Settings: Share relevant skills or recent accomplishments that show you can add value.
    “I’m [Your Name], and I’ve been focusing on [specific skill or project]. I’ve had the chance to [describe relevant experience], and I’m excited to contribute to [company or team].”
  • At Social or Casual Events: Introduce yourself briefly and highlight something that helps others connect with you.
    “Hey, I’m [Your Name]. I’m from [location] and I’m really into [hobby or interest]. How about you?”

Pro Tips:


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Handshakes 101: Keep ‘em smooth and simple

Need-to-Know:

  • Be prepared: Carry your stuff in your left hand so your right hand is free for a handshake.
  • Don’t make it awkward: Pump once or twice, then let go—no need to hold on too long and no need to use both hands.
  • Name tag placement: If you're wearing a name tag, make sure it’s on your right shoulder so it’s easy for the person you’re meeting to see.

Nice-to-Know:

  • Be mindful when offering a handshake – Consider the situation. Some cultures have different customs around handshakes, and health protocols might require alternatives. Stay flexible and respectful to make the best impression.
  • Alternatives to handshakes – if you are unable to shake hands due to a medical reason, health concern or personal preference, consider placing your right hand on your chest and inclining your head while saying “It’s nice to meet you.”

Dig Deeper:

Pro Tips:


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Mastering the Art of Conversation: Even small talk can be fun!

Strong conversational skills are key to building meaningful connections, both personally and professionally. Whether you're making new friends, chatting with a professor, or networking at a career fair, the way you engage in conversations can have a lasting impact. By mastering the art of conversation, you’re not just making small talk—you’re building relationships that can open doors in both your personal and professional life. The best conversations are balanced, respectful, and full of genuine curiosity.

Need-to-Know:

  • Conversations are like a game of catch: Imagine playing catch with a tennis ball. Someone throws the ball to you, but instead of tossing it back, you just hold onto it. Awkward, right? That’s how a bad conversation feels. A good conversation is like a back-and-forth game of catch—someone throws out an idea or comment, and the other person tosses something back. Don’t drop the ball (don’t use one-word answers) and don’t hold the ball (don’t talk the whole time).
  • Listening like a pro: Be present and show you’re listening. Give your full attention to the speaker—no distractions, just active listening. Nodding, eye contact, and responding with short phrases like "I see" or "That makes sense" show you're engaged.
  • Clear communication: Speak clearly and don’t forget to smile! Use a moderate pace and enunciate your words so people can easily follow you. Smiling shows you’re interested – even on the phone, you can hear a smile!
  • Ask open-ended questions and don’t be afraid to follow up: Try asking things like, “What are you most excited about right now?” to get others talking. Show you care by digging a little deeper. If someone mentions a project, ask, “How’s that going?” or “What’s been the most challenging part?”
  • Know your audience: Whether it's a professor, peer, or professional, doing a little research about them (their interests, job, or hobbies) can help you spark more interesting conversations.
  • Prepare for the usual questions: As a student, you probably get asked the same things all the time—your name, where you’re from, your year in school, your major, and what activities you’re involved in. People also want to know your goals, whether that’s a career, grad school, or something else. Make sure you have answers ready, so you keep the conversation going. And remember, saying "I don’t know." with no other information is like dropping the ball in a game of catch—it can bring the conversation to a halt. It’s ok to not be sure, but try adding some context – for example, “I don’t know my plans for after graduation yet. I’ve really been enjoying my marine science class though.”
  • Avoid asking, "Do you have any advice for me?" Why is this question a miss? First, it shifts the focus to you and can make the conversation feel one-sided. Second, it makes things transactional rather than building a real connection. Instead, aim for a more engaging conversation where both sides share and learn from each other – try a question like “I’m curious how you handled [example] in your career?”
  • Exiting the conversation gracefully: At an event, aim for about 3-5 minutes, adjusting to slightly longer if the conversation is flowing. It’s better to leave them wanting more than dragging it out. When there is a natural lull, say something like, “I’m sure there are a lot of people here who would like to speak with you. It was great talking with you! Hope we can chat again soon.”
  • Stay humble: Avoid bragging or talking too much about yourself. Let the conversation be about both of you.
  • Keep it respectful: Skip controversial topics or anything that might offend. Read the room based on the type of event. Respect everyone’s perspective.

Nice-to-Know:

Starting Career Conversations: Why it matters

Social events aren’t just about handshakes and appetizers. They’re real opportunities to learn from people who’ve already navigated the path you're about to take.

Asking thoughtful questions about someone’s career isn’t just polite—it’s powerful. It shows curiosity, helps you gather real-world insight, and can spark a connection that opens doors later on. You’re not expected to have it all figured out—but being genuinely interested in how others found their way can help you discover your own.

The key? Be curious, not rehearsed. Ask open-ended questions, listen actively, and don’t worry about having all the “right” things to say. Most people love talking about their journeys—and they’ll respect you for wanting to learn.

Asking about someone’s family can be a warm and personal way to connect, as long as it’s approached with respect and openness. The key is to keep personal questions friendly, not prying, and always open-ended so the person can choose how much to share.  Here are questions covering general subjects – personal, college, travel, hobbies, career . . . this is just a start, add to the list . . . and, say them in a way that feels natural for you!

 

Are you a Jacksonville native?

Do you have family nearby?

What was your college experience like?
Were there any clubs or activities you really loved when you were my age?

Do you remember your first job out of college? What was it like?
Did your college major end up connecting to what you do now?
What do you think has changed the most about college since you went?
Were there any big decisions early in your career that shaped where you are now?

How did you get started in your field?
What’s something you love about the work you do?

What do you enjoy doing when you're not working?

Do you have a favorite way to celebrate a holiday or birthday?

What’s a tradition you’ve kept over the years?

What was the best concert or live event you’ve ever been to?”

What do you enjoy doing when you have free time?

What’s something you do just for fun?
Is there a creative outlet or side project you really enjoy?

What’s one place still on your travel bucket list?

Is there a place you’ve been that you’d love to go back to?”
Have you ever had a trip that totally changed your perspective?

What’s one of the most interesting places you’ve traveled to?

Is there a book, podcast, or movie you’ve recommended a lot recently?

Has anything surprised you lately—in work, life, or the news?
Who has had a big influence on your career or outlook on life?


Follow-Ups to Keep the Conversation Going

That’s really interesting—can you tell me more about that?
What was that experience like for you?
What made you decide to do that?
How did that turn out in the end?

Dig Deeper:

Slang is not the way to go – upgrade your language appropriately for various situations

When you're in a job interview, giving a presentation, or working in a professional environment, the way you talk is key (it’s 38% of the impression you make!). Some phrases that work in casual conversations come across as too informal or unpolished when you're trying to make a great impression.

  • Cut the filler words: Avoid starting sentences with "ummm" or "so..."—these make you sound unsure. Instead, pause and collect your thoughts if needed.
  • Skip the casual agreement: "I know, right?" might be great with friends, but in professional settings, it's too informal. Instead, say, "I agree" or "That’s a great point."
  • Avoid saying "you guys": Try addressing a group by using inclusive language like “everyone” or just address the individuals directly.
  • Tone down the superlatives: Constantly saying “perfect” or “amazing” can sound exaggerated. Go for more specific feedback, like “That’s a great idea” or “This is really well done.”
  • Ditch the casual affection: Phrases like “loving on them” or “appreciate you” are better for casual contexts.
  • Nix the buzzwords—stand out instead:  It’s easy to fall back on trendy words like perfect, absolutely, or 100% in conversations, emails, and interviews. But when everyone’s using them, they lose their punch.  Sound more thoughtful by choosing words that reflect your personality and show you’ve really thought about what you’re saying.
  • Drop unnecessary qualifiers: Words like “actually” or “just” can water down your message. Be direct and clear in your statements.
  • Avoid misleading phrases: Phrases like “I’m not gonna lie” or “wait, I lied” can give the impression that you're being dishonest or simply don’t have it together. Just state the facts without qualifiers.
  • Don’t overuse "super:” Instead of saying something is "super exciting" or "super important," find more specific adjectives like “very exciting” or “crucial.”
  • End strong: Avoid weak closing statements like “so, yeah…” or “and that’s pretty much it.” Instead, wrap up with a confident conclusion, like "That covers the main points" or "I'm happy to answer any questions."

 

Pro Tips:


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Navigating Social Events Like a Pro

Need-to-Know:

Social events are more than just a chance to hang out—they’re an opportunity to leave a lasting positive impression on your host and fellow attendees. Dinner party? Casual gathering? Networking? Here’s how to handle social situations with confidence and consideration.

  • Responding to Invitations – RSVP ASAP – Respond to your host as soon as possible to let them know if you'll be attending. Why: A quick reply helps them plan and shows you appreciate the invite. If there’s no RSVP required, it’s still polite to thank your host and confirm if you’re coming or not.
  • Arrival TimeBe On Time (But Not Too Early!) Aim to arrive right on time or within 10 minutes of the stated start time. Why: Arriving early can throw off your host’s preparations, while being too late might worry them. If you are running behind, let your host know when to expect you.
  • Participation & Engagement – Get Involved – Whether it’s time for dinner, games, or watching something, follow your host’s cues and participate with enthusiasm. Why: Even if you’re not super into the activity, showing engagement goes a long way in making the event enjoyable for everyone.
  • Offering Assistance – Offer to Lend a Hand – Why: Offering to help with specific tasks (like prepping the salad or refilling drinks) shows your willingness to pitch in. Even if your help is declined, the gesture will be appreciated. As the event winds down, consider offering to assist with cleanup.
  • Moderation – Enjoy in Moderation – Why: It’s easy to overdo it with food and drinks, but pacing yourself will ensure there's enough for everyone and help you maintain a good impression. Plus, you’ll feel better and more in control during the event.
  • Expressing Gratitude – Thank Your Host—Twice! Why: Express your appreciation when you leave, and follow up with a thank-you note, text or call the next day. Especially if it’s a formal event or one held in your honor, consider sending a handwritten thank-you note to show extra thoughtfulness.

Interacting with Luminaries – Connecting with leaders opens doors and helps you learn from the best

When interacting with luminaries such as college leadership, elected officials, or prestigious community members, college students should keep a few key things in mind:

  • Show Respect and Professionalism – Address them formally (e.g., Dr., President, Senator) unless invited to do otherwise. Stand when they enter the room, maintain good posture, and use respectful language.
  • Be Prepared and Informed – If you know you’ll be interacting with someone of influence, do your research beforehand. Understand their role, background, and current initiatives, so you can engage meaningfully in conversation.
  • Focus on Active Listening – Demonstrating good listening skills is crucial. Ask thoughtful questions and give them space to share their insights.
  • Stay Confident but Humble – Speak clearly, but don’t dominate the conversation. It’s important to express your thoughts, but equally important to recognize the opportunity to learn from their experience.
  • Practice Polished Introductions – Introduce yourself succinctly, focusing on what’s relevant to the situation. Be mindful of time, as these individuals often have busy schedules.
  • Express Gratitude – Whether after a formal meeting or a brief interaction, follow up with a thank-you note or email to express your appreciation for their time or advice.
  • Be Mindful of Social Etiquette – Always maintain professionalism—whether in formal settings or at casual events—by being courteous, respectful, and aware of your body language.

Nice-to-Know:

Dining at Someone's Home – how to be a good guest

Attending a dinner at someone’s home is a special occasion that requires an elevated level of etiquette to ensure a smooth, enjoyable evening for both guests and hosts. Here’s your go-to guide for navigating the dos and don'ts:

The Do’s:

Before the Dinner:

  • RSVP Promptly – Respond to the invitation ASAP! Treat RSVPs like a deadline, not a suggestion, so your host knows how to plan.
  • Communicate Dietary Needs –If you have any food allergies or specific dietary restrictions, let your host know ahead of time so they can accommodate you.
  • Dress for the Occasion – Make sure your outfit matches the vibe of the event—business casual for a laid-back dinner, business attire for a more formal gathering.
  • Bring a Small Gift – It’s not required, but a thoughtful gift like flowers, chocolates, or a small plant is a nice touch—especially if it’s your first time visiting. If several students are attending, one gift from the group is sufficient.

During the Dinner:

  • Arrive On Time – Be punctual! Arriving too early can be awkward, so aim to arrive within 5-10 minutes of the invited time. If you arrive earlier than 10 minutes of the start time, drive around!  Arriving too early catches the host off guard.
  • Engage with Other Guests – Make an effort to introduce yourself and chat with everyone. Being social and friendly creates a welcoming vibe for the whole group.
  • Mind Your Table Manners – Be polite, chew with your mouth closed, and use your utensils properly. Small talk is encouraged, but don’t dominate the conversation.
  • Offer Help, But Respect Declines – If you want to help clear the table or assist with cleanup, offer—but if the host says no, graciously accept.
  • Be Mindful of Your Departure – Don’t just dash out—thank the host before you leave and express your appreciation for the meal and company.
  • Send a Thank-You Note – A thank-you note after the dinner shows gratitude and keeps the connection going.

The Don’ts:

  • Keep Your Phone Away: Don’t place your phone on the dinner table or check it during the meal. The focus should be on the conversation and your host.
  • No Phones During Dinner:
    Avoid using your phone during dinner, even if you step away for a bathroom break. Stay present and engaged.
  • No Unauthorized Social Media Posts:
    Don’t take photos or post anything on social media unless the host gives you the green light. Respect their privacy.
  • Respect the Host’s Space:
    Keep out of personal areas—don’t snoop around their home or touch their belongings (like remotes, papers, or devices) without permission.

Dining at a Restaurant as Someone’s Guest – how to order and avoid awkward moments

When you’re dining at a restaurant as a guest, there are a few extra etiquette rules to keep in mind to make sure everyone has a good time. Here’s how to navigate your dinner like a pro:

The Do’s:

Before the Dinner:

  • RSVP Quickly – When you get the invitation, treat it like a deadline and respond right away. Don’t leave your host hanging!
  • Let Your Host Know About Dietary Needs – Got allergies or specific food requests? Let your host know in advance when you RSVP, so they can plan accordingly. Or, call the restaurant to ensure they can accommodate your restrictions.
  • Dress for the Occasion – Match your outfit to the restaurant and occasion—business casual for laid-back dinners, business attire for something more formal.
  • Arrive On Time – Respect everyone’s schedule by showing up at the appointed time—or even a little early.
  • Introduce Yourself & Join In – Say hi to everyone at the table and engage in friendly conversation. It’s all about making the experience more enjoyable for everyone.
  • Be Respectful to All – Show respect not just to the host, but also to the waitstaff and other guests. It sets the right tone for the night.
  • Follow the Host's Lead on Ordering – If your host gives specific instructions on ordering, follow them! Avoid ordering something that could be messy or difficult to eat, unless others are doing it too.
  • Wait for Everyone to Be Served – Don’t start eating until everyone at the table has their food, unless your host gives the green light to dig in early.
  • Mind Your Table Manners – Keep it classy—use your utensils properly, chew with your mouth closed, and engage in polite conversation.
  • Be Aware of When to Leave – Pay attention to the flow of the evening and thank your host before you head out.
  • Send a Thank-You Note – After the meal, take a moment to thank your host with a short thank-you note. It’s a nice way to show your appreciation.

The Don’ts:

  • Don’t Order Too Much – Avoid being the person who orders a course like an appetizer or dessert all on their own. Stick to what your host orders or suggests.
  • Avoid Ordering the Most Expensive Item – Don’t be the one who picks the most expensive dish, especially ones marked “Market Price.” Be considerate of your host’s budget.
  • Phone Etiquette – Keep your phone away from the table, and don’t check it during the meal. If you need to take a call or send a text, step outside.
  • No Unauthorized Photos or Posts – Hold off on taking pictures or posting to social media unless your host says it’s cool. Some people value their privacy, and it’s best to respect that.
  • Tipping the Valet:
    If you’re using valet parking, don’t forget to carry some small bills to tip the valet ($2-$5) when you pick up your car.
  • Prix Fixe Menu:
    If you’re dealing with a prix fixe menu (where you pay a set price for a limited choice of entrees), be sure to stick to the menu options and avoid exceeding the agreed-upon price for the host.

Attending a Symphony as a Guest – what to expect and how to behave at formal events

Going to a symphony or other cultural events can be an enriching experience, but it also comes with its own set of guidelines for behavior. Here’s a guide to help you navigate the event with respect and grace, making the experience enjoyable for you and everyone around you:

Dos:

  • Know the Details – Make sure you’re familiar with the venue address, parking options, and any other logistics ahead of time. (Example: Jacksonville Performing Arts Center, 300 Water St, Jacksonville).
  • Arrive Early – Aim to get there at least 30 minutes before the performance starts. This gives you time to park, go through security, and settle into your seat.
  • Dress the Part – Go for elevated business casual attire. It shows respect for the event and performers, and helps you fit in with the atmosphere.
  • Silence Your Phone – Before entering the concert hall, make sure your phone is either on silent or in airplane mode. No distractions during the performance!
  • Clap at the Right Time – Applaud when it’s appropriate—typically at the end of each piece or movement. Watch for cues from the conductor or other patrons to know when it’s time to clap.
  • Stay Seated During the Show – Once the performance begins, stay seated unless it’s an emergency or during breaks like intermission. This ensures everyone can focus on the music without distractions.
  • Thank Your Host– When the event ends, make sure to thank your host or organizer for inviting you. A little gratitude goes a long way!
  • Write a Thank-You Note – After the event, send a handwritten thank-you note to express your appreciation for the invitation. It’s a thoughtful way to show you care.

Don’ts:

  • No Talking During the Performance – Keep the conversation for after the show. Even quiet whispering can disrupt the experience for others.
  • Don’t Check Your Phone – Refrain from looking at your phone or texting during the performance. Stay in the moment and enjoy the music.
  • No Videotaping – Recording performances is not allowed. Respect the performers and copyright rules by keeping your camera off.
  • Minimize Disruptions – Avoid loud coughing, crinkling candy wrappers, or anything that might distract others from the performance. Be mindful of the quiet moments.
  • Be Considerate When Leaving Your Seat – If you need to leave your seat, do so during intermission or breaks in the music. Make sure to return promptly to avoid disturbing the performance.

Attending a Game as a Suite Guest – enjoying the perks without overstepping

Going to a sporting event in a suite is a VIP experience, and it comes with its own set of rules to ensure you’re respectful to your host and the other guests. Here’s how to handle it like you’ve done it before:

Dos:

  • Use Proper Manners – Treat the suite like it’s someone’s home—be polite and respectful to everyone there, from your host to other guests.
  • Arrive On Time – Show up right around the start time to respect your host's schedule. Arriving early can be intrusive, while showing up late can disrupt the flow of the event.
  • Wear Team Colors – Show your support for the home team by wearing their colors or gear. It’s a fun way to get into the spirit of the game!
  • Introduce Yourself – Make an effort to introduce yourself to everyone in the suite: your host, other guests, suite attendants, and even security personnel. It’s a small gesture that goes a long way.
  • Limit Phone Use – Keep phone-checking to an absolute minimum—engage with the event and socialize. This is your time to be present and enjoy the game with others.
  • Respect Seating Etiquette – Stay seated when others are watching the game. Stand and cheer when appropriate, but be mindful of others’ views and space.
  • Clean Up After Yourself – Dispose of your trash and keep the suite clean. A little self-awareness makes a big impact!
  • Express Gratitude – Don’t forget to thank your host, the attendants, and anyone who helped make your experience enjoyable. Gratitude goes a long way.
  • Send a Thank-You Note – A handwritten thank-you note is a classy way to show your appreciation after the event.

Don’ts:

  • Don’t Arrive Too Early – Respect your host’s schedule. Arriving too early can be uncomfortable and disrupt the privacy of the suite.
  • Don’t Post on Social Media Without Permission – Unless your host suggests, avoid taking photos, posting on social media, or tweeting during the event. Respect the privacy of the suite and others around you.
  • Don’t Wear Opposing Team Apparel – Out of respect for your host and fellow guests, avoid wearing clothing from the opposing team.
  • Drink Responsibly – If you're of legal drinking age, drink in moderation and know your limits. If you’re underage, do not attempt to consume alcohol.
  • Don’t Leave Early or Too Late — Leaving early may give the impression you're dissatisfied, while leaving too late could inconvenience your host. Wait for a natural moment to say goodbye and follow your host’s cues.

Additional Considerations:

  • Tipping: Typically, your suite host handles tipping for attendants. If you feel extra generous, a small tip for excellent service is always appreciated, but certainly not necessary or expected of a college student.By following these guidelines, you’ll ensure that your time in the suite is enjoyable, respectful, and memorable for everyone involved. Enjoy the game, make some connections, and remember—manners go a long way!

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Thank You Notes: Make them count

When you're writing a thank-you note, don't just go through the motions—make it personal and meaningful. By taking the time to add your own personal touch, you make the note stand out and show that you’re truly grateful. It’s all about making the connection feel real, not just a formality!

Need-to-Know:

  • Structure your note: Start by thanking the person for their time, and let them know that you really appreciate it. Then, share a specific moment or insight that made an impact on you. For example, instead of just saying “I enjoyed meeting you,” talk about something they said that made you think or inspired you. Wrap it up by expressing that you’re looking forward to seeing them again or continuing the conversation.
  • Long doesn’t equal good: A great thank you note can be 3-5 sentences, if they are thoughtful and specific. Especially if you’re writing to a leader, keep it brief.
  • Be timely: Always send a follow-up thank you note right away—you want the note to arrive before you see them again.
  • Pick your medium: Handwritten notes are preferred when possible, but email is fine if you need to be quick.
  • How you write matters: Grammar, spelling, and punctuation are critical! Don’t just rely on spell check. If it’s an important note, have someone proofread it.
  • Don’t be a robot: Keep it personal and warm—share a genuine feeling, not just a list of facts.
  • Avoid generic phrases like “thank you for everything you do,” which can sound empty.
  • Please, don't use AI! It's obvious, cold, and impersonal! 

Nice-to-Know:

  • Example:

Dear President Cost,

Thank you for speaking with our class on Wednesday. We really appreciate the time you take to engage with students.

I was particularly struck by your comments on phone addiction, and I’m already making an effort to reduce my reliance on my cell phone after hearing your perspective.

I look forward to seeing you around campus, and once again, thank you for sharing your insights with us.

Sincerely,
Imani Greene

  • Or, in more expansive language that conveys feelings, not just facts, this example:
    • Thanking for their time
      Instead of just a quick thanks, show that you value their time. Acknowledge that they’re busy, but still made the effort to connect with you: "Thank you so much for taking the time to speak with our class on Wednesday. I really appreciate that, even with your many responsibilities, you made it a priority to engage with students like us."
    • Conveying enjoyment and engagement
      Don’t just say you “enjoyed meeting them,” but highlight what you found interesting or impactful about the interaction. This helps make the note feel more personal: "It was truly a pleasure to meet you and hear your insights."
    • Sharing a personal reflection
      Rather than just repeating what they said, reflect on how it made you feel or what you’ll do differently because of it. This shows that you’re not just listening, but really thinking about what was said: "Your thoughts on phone addiction were really eye-opening. I’ve been reflecting on how much I rely on my phone, and your words motivated me to start cutting down on distractions."
    • Closing with anticipation and gratitude
      Instead of just ending with another thanks, express that you’re excited about future interactions and reinforce your appreciation. It makes the note feel more genuine and shows your enthusiasm: "I look forward to seeing you around campus and once again, thank you for sharing your valuable perspective. I’m grateful for the opportunity to learn from you."

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Common Written Mistakes to Avoid: Writing it right

Need-to-Know:

Professional communication isn't just about how you speak—writing well is just as important. Here are some common mistakes that can make your notes, emails or reports look unprofessional:

  • "Your" vs. "you’re:" Double-check which one you’re using. “Your” shows possession (e.g., “your idea”), while “you’re” is a contraction for “you are” (e.g., “you’re welcome”).
  • "Its" vs. "It’s:" “It’s” is short for “it is,” and “its” is used for possession (e.g., “the company met its goals”). Mix these up, and it’s an easy mistake to spot.
  • Apostrophes: Don’t use apostrophes in plurals. It’s “CDs,” not “CD’s.” The iPhone autocorrects to add unnecessary apostrophes a lot.
  • "Myself" vs. "Me:" Use “myself” only when the subject of the sentence is “I,” as in “I taught myself.” Otherwise, stick with “me” (e.g., “Please contact me”). Also, always refer to yourself last when using me, as in “Shayna and me,” not “me and Shayna.”

Nice-to-Know:

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A Few Miscellaneous Tidbits: Random but essential advice you’ll thank us for later

Need-to-Know:

When it comes to stepping into the professional world, your etiquette can make or break you. Here’s how to level up your game with a few simple changes:

  • Watch your words:
    • Skip “No problem”—instead, say “You’re welcome.” It’s more positive and professional.
    • Avoid saying “You guys” in professional settings—use “everyone” or “team” instead.
    • Pay attention to how often you say “I.” “We” is often appropriate, especially if it’s in reference to something you did with a group or team.
  • Social media clean-Up: Make sure your profiles reflect the professional you, and not just your party self. It's all about showing your best side online. Employers DO check your social media and they DO make hiring decisions based on what they see there.
  • Polished voicemail greeting: Re-record your voicemail to sound friendly, clear, and professional. You never know when your next big opportunity might call.
  • Sophisticated email use: Keep your email signature clean and professional. Avoid anything too “cutesy”—this is about looking the part in the workplace. Use a professional email address, even if you have to create a new one - “beachygirl12@gmail.com” doesn’t work for a resume.

Nice-to-Know:

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The Ultimate Guide to Tipping

Need-to-Know:

The American practice of tipping isn’t just about leaving extra cash—it’s a way to show appreciation for great service.

  • No cash? Tip anyway: You should get in the habit of carrying some cash. If you don’t have any, see if the person has a business or personal Venmo so you can still tip them.
  • Sit-down restaurants with a server: For good service, tip 15-20% of the pre-tax bill. If the service is exceptional, go higher!
  • Food pickup or delivery: Tip 10-15% of the bill, $2-$5 for pizza. Delivery drivers work hard to get your food to you, and a decent tip shows appreciation for their effort.
  • Bartenders: Tip $1-$2 per drink or 15-20% of the tab. A good bartender makes sure your drinks are always flowing—tip accordingly!
  • Tipping jars: No obligation, but feel free to contribute if you’re a regular or if you get great service. A small tip is a nice gesture when your barista or server goes the extra mile.
  • Valet: Tip $2-$5 when your car is returned to you. They hustled around so you didn’t have to.

Nice-to-Know:

Pro Tipping Tips:

  • Be generous when service is good: Tipping is a way to show your appreciation for good service. Don’t skimp if the service was great!
  • Plan ahead: Carry a few small bills, especially when traveling or dining out. This makes it easier to tip when the opportunity arises.
  • It’s about respect: Tipping is one of the best ways to show respect to those who provide great service.

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Jacksonville University
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Jacksonville, FL 32211

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