Housing & Dining


The safety, well-being, and comfort of everyone who lives on our campus is important to us. This fall, living in community together safely will require a greater measure of respect, responsibility, and flexibility from every member of our campus. 

The University’s partners at Aramark will increase the frequency of cleaning and disinfecting high-touch, high-traffic common areas in the residential halls, particularly common-area bathrooms. Students must be diligent about keeping their own living areas clean and sanitary. Remember that the best way to prevent the spread of illness or unwanted germs is frequently washing hands, wearing face coverings in public, and staying 6 feet away from others. 

Students are strongly encouraged to develop living agreements with their roommates, outlining expectations for cleaning/sanitizing, physical distancing, and any other concerns or issues related to personal health. Unless they are JU students, guests/visitors will not be permitted in the residence halls after move-in week.

The University has worked hard this summer to maximize existing space on campus in order to offer greater flexibility to residential students, such as opportunities for single room buy-outs for the 2020-2021 academic year. Single room buy-outs were granted on a first-come, first-served basis, allowing students to choose a community housing option that aligns with their comfort level.

As we welcome students back to campus this fall, we recognize some may have concerns about personal health risks related to COVID-19. The Residential Life staff is here to support and assist students who wish to use our Medical Housing Accommodations process. The Office of Residential Life partners closely with the Office of Disability Support Services to offer students who have unique needs or considerations for community-style living. Please reach out to housing@ju.edu with any questions about this process. 

Welcoming students to campus is important to our Residential Life team. Move-in is an introduction to your home and new community, and it’s a memorable time in the life of every college student. We want you to enjoy this experience and stay safe at the same time.  

This year, the University is introducing a new move-in experience for both new and returning students with the goal of limiting the number of people in hallways and common areas at the same time. This new process expands move-in over the course of several days, from August 11-15, and offers students more flexibility in choosing a move-in day and time that works best for you. For immuno-compromised or high-risk individuals, JU is offering a separate move-in time on August 11th (new students) and August 12th (returning students). 

All new and returning students will select a check-in time slot through the Housing Portal. In July, Residential Life staff will email students a link and more details on the check-in process, including guidance on physical distancing and face coverings. It’s important to note, these dates and plans are subject to change as we closely adhere to state and federal guidelines related to COVID-19. 

Your self-selected time represents your check-in window when you should plan to arrive on campus and check in at your Residential Hall. All students are urged to finish setting up their space on their selected move-in day to give other students and families the space they need to safely move in during subsequent time slots.

Move-In Guest Policy

We know family and friends are typically a big part of the move-in experience, particularly among our first-year students, and we welcome that. This year, to help with our goal of limiting foot traffic in hallways and lobby areas, we ask students to limit their guests to two people per student during move-in. 

Additionally, in order to keep the common areas clear for students in subsequent time slots, we ask that guests avoid the residence halls after their student’s designated move-in day. We encourage you and your guests to check out some of the fun activities we are planning on campus and around town during the rest of your visit!


JU Dining Services is committed to providing a safe, healthy and delicious dining experience to everyone on the Jacksonville University campus. To do this, we are making several modifications and enhancements that offer our dining guests more flexibility and variety.

While indoor seating capacity will be limited according to CDC guidelines, the University is enhancing and expanding several outdoor seating areas and adding indoor overflow seating in some areas. Meanwhile, we are expanding hours of operation at some of our dining facilities for those who want to avoid peak service hours. We will also modify the flow of foot traffic to promote safe and speedy service, create a no-contact meal plan swipe procedure, expand Grab-n-Go meal options, and add more dining locations on campus where students can use their meal plan swipes.

As part of our commitment to be good environmental stewards, Jacksonville University works diligently to minimize our use of plastic cutlery, serving utensils and other single-use items. Therefore, this fall, we will safely employ reusable service wares and cutlery, which will be washed and sanitized twice in an industrial, high-temperature dishwasher before every use.

Food service stations have been redesigned to create only full-service options (eliminating self-serve buffets) with more plexiglass separators, and we have added even more pre-packaged items, including beverages and condiments. Barring adverse weather, we will feature pop-up culinary stations outside, as well as food trucks that have been vetted through our strict safety guidelines. Students can use their flex dollars at these outdoor options.

We will offer more Grab-n-Go options to help improve the speed of service and facilitate diners who choose to eat in the newly-expanded outdoor eating areas. Additionally, for dining guests who live in residential halls or apartments with kitchens, we will now offer Meal Kit options that students can cook at home. Beginning this fall, River House Pub and Waves will accept meal plan swipes.

All dining employees must pass an on-site temperature check before starting their shift and are required to wear face coverings at all times. Any employee experiencing a fever or other symptoms will not be permitted to work. As part of our standard policies, JU Dining employees are trained in safe food handling twice a year (prior to fall and spring semesters), and are now undergoing enhanced training related to current best practices and ongoing safety guidelines. JU Dining Services also has hired additional staff to support the enhanced level of sanitation and updated food safety policies.

JU Dining Services is increasing the frequency of cleaning and sanitizing our dining facilities in line with CDC guidance and industry best practices. This includes more frequent cleaning of high-touch areas such as tables, chairs, counter tops, door knobs, cart handles and cashier stations. Sections of our dining facilities may be closed at appropriate times to allow for deep cleaning and disinfecting. 

After cleaning, employees will place signs on tables to let diners know they have been recently disinfected and are safe for use. Our culinary team sanitizes the kitchen between meal periods, between team members changing shifts and between tasks.  

Read more about how we’re working to keep our dining facilities safe.