Frequently Asked Questions: Quarantine and Isolation

Common Questions

Quarantine and Isolation Basics

Quarantine: You have been exposed to someone who tested positive for COVID-19.

Isolation: You have tested positive for COVID-19 and may be ill.

The exposed student will be asked to quarantine for 14 days. They will be asked to get tested for COVID-19 on day 6 of quarantine.

Students who cannot go home to quarantine or isolate will move to a new residential space for the needed duration. Meals will be delivered, contact-free, to the student three times a day.

Students in quarantine and isolation may not leave their rooms. They will have remote access to their classes and to virtual counseling sessions. A Student Life employee will call to check on them daily.

The JU Student Health Center or the Dean of Students Office will check on students in isolation daily.

We encourage students who test positive or need to be quarantined to contact their families. We will only reach out to a student’s identified emergency contact in the event of an emergency, such as if the student is being transported to the hospital.

Yes, stay home or in your room. Let your professor(s) know you’re ill and need to take class remotely, and contact the JU Student Health Center at (904) 256-8080 for next steps.

Questions About Contact Tracing

Contact tracing involves identifying people who have been in close contact with a COVID-19 positive individual. This tells us who may have been exposed to the virus and asking them to quarantine to prevent the further spreading of it.

The contact tracing process will be handled by a University staff member, local Department of Health officials, or a combination of the two. The University and/or local Department of Health staff will interview the COVID-19 positive individual to identify everyone with whom they had close contact during the time they may have been infectious. These contacts will be notified by the University and/or Department of Health of their potential exposure. They will be asked to self-quarantine either on-campus or off-campus for a period of 14 days. The contacts will be asked to self-monitor their health, including taking their temperature twice per day, and check for signs and symptoms of COVID-19. They will also be connected to campus resources they might need during the self-quarantine period.

For COVID-19, a close contact is defined as anyone who was within 6 feet of an infected person for at least 15 minutes starting from 48 hours before the person began feeling sick until the time they were isolated. For the sake of contact tracing, the wearing of a face covering during this prolonged exposure does not negate the need to quarantine.

Discussions with University or local health department staff are confidential. This means that your personal and medical information will be kept private and only shared with those who may need to know, like your health care provider. Your name will not be revealed to those you came in contact with. The University and/or the health department will only notify your close contacts that they might have been exposed to COVID-19.

Close contacts can expect to receive a message from the University representative and/or the Duval County Department of Health to alert them that they may have been exposed to COVID- 19. They will be asked to stay home and self-quarantine for 14 days, starting from the last day of the potential exposure. The contact tracer assigned to the case will help identify the dates of the contacts’ self-quarantine and will discuss potential timelines for re-engagement on-campus prior to the end of the quarantine period. The contact tracer will also provide information on University resources related to COVID-19, including on-campus testing for students.

Individuals that have had a known exposure to COVID will be placed in a 14-day quarantine beginning with the last date of exposure to the COVID positive individual. Updated CDC guidance does permit re-engagement in limited activities between days 8 – 14 if certain thresholds are met.  Re-engagement (per the CDC and DOH) means students can return to their learning and living environments while adhering to the following precautions:

  • Wearing a face mask at all times indoors and outside when around others.
  • Keeping at least 6 feet of physical space between themselves and others.
  • Avoiding groups and large events.
  • Continually looking out for the development of any symptoms.
  • Maintaining good hand hygiene.

Individuals can enter this re-engagement phase on day 8 only if they are asymptomatic and they test negative on a COVID PCR test on day 6. If they choose not to test and are still asymptomatic, they may re-engage in limited activities on day 11.

While students can return to class during the re-engagement period, they are advised to avoid certain group activities, such as eating in the dining facilities. Quarantine is officially lifted on day 15 if individuals remain asymptomatic, and they can return to all normal activities. 

Yes, if you were closer than 6’ to a COVID-19 positive individual for more than 15 minutes, you are considered at risk for COVID 19 exposure even if you were wearing a cloth face covering while you were around that individual. Cloth face coverings are meant to prevent someone from transmitting the disease to others, and not to protect someone from becoming infected.

If you have been around someone who was identified as a close contact to a person with COVID-19, you should closely monitor yourself for any symptoms of COVID-19. You do not need to self-quarantine.

The Quarantine and Isolation Process

Scenario 1: Student is symptomatic.

  1. Stay in your room. Do not attend class.

  2. Contact the JU Student Health Center at (904) 256-8080 for evaluation. Residential Life will move you to temporary isolation in a designated, secured location on campus.

  3. The JU Student Health Center will perform a rapid antigen test for COVID-19. There is no cost to students for this rapid antigen test.

    • If you test positive for COVID-19: You may choose to move to isolation off campus. If you do not have somewhere to isolate safely, Residential Life will move you to a designated isolation space, which could be a room in a secured area on campus or a hotel room off campus.

      You may leave isolation when the SHC clears you to return to your assigned room. You must remain in isolation for at least 10 days, be fever-free for 48 hours (without the use of fever-reducing agents), and have improved symptoms. The SHC will evaluate you and clear you to discontinue isolation.

    • If your results are negative: The JU Student Health Center will inform the student of their need to have a PCR test performed.  If a student declines the PCR test, they will be placed in temporary isolation for a period of 48 hours.  At that time, they will be re-tested with a rapid antigen test and re-evaluated for symptoms by the JU Student Health Center. If the test is negative, student will be released from temporary isolation.  If a student accepts the PCR test, they will enter temporary isolation for a period of approximately 24 hours until test results are returned. The SHC will issue final clearance for you to leave isolation and return to your original assigned room.

  1. Stay home. Do not attend class.
  2. Contact the JU Student Health Center at (904) 256-8080 for evaluation. Begin isolation at home.
  3. The JU Student Health Center will test you for COVID-19.

    • If you test positive for COVID-19: Remain in isolation. You may leave isolation when the SHC clears you to return to campus. You must remain in isolation for at least 10 days, be fever-free for 48 hours (without the use of fever-reducing agents), and have improved symptoms. The SHC will evaluate you and clear you to discontinue isolation.

    • If your results are negative: The JU Student Health Center will inform the student of their need to have a PCR test performed.  If a student declines the PCR test, they will be informed of the need to temporarily isolate for a period of 48 hours.  At that time, they will be re-tested with a rapid antigen test and re-evaluated for symptoms by the JU Student Health Center. If the test is negative, student will be released from temporary isolation.  If a student accepts the PCR test, they will temporarily isolate at home for a period of approximately 24 hours until test results are returned. The SHC will issue final clearance for you to leave isolation.

A visual summary of the process that takes place when a student reports feeling symptoms of COVID-19.

Click for full size.

Scenario 2: Student has been tested for COVID-19 but does not have results yet.

If the student lives on campus:

  1. If you were not tested at the JU Student Health Center, complete this form to let us know you were tested. If you were tested at the JU Student Health Center, you can skip this step.

  2. Residential Life will move you to temporary isolation in a designated, secured location on campus.

  3. Once you get your test results:

    • If you test positive for COVID-19: You may choose to move to isolation off campus. If you do not have somewhere to isolate safely, Residential Life will move you to a designated isolation space, which could be a room in a secured area on campus or a hotel room off campus.

      You may leave isolation when the SHC clears you to return to your assigned room. You must remain in isolation for at least 10 days, be fever-free for 48 hours (without the use of fever-reducing agents), and have improved symptoms. The SHC will evaluate you and clear you to discontinue isolation.

    • If your results are negative: You will be evaluated by the JU Student Health Center for further symptoms. The SHC will issue final clearance for you to leave isolation and return to your original assigned room.

If the student lives off campus:

  1. Begin isolation at home.

  2. If you were not tested at the JU Student Health Center, complete this form to let us know you were tested. If you were tested at the JU Student Health Center, you can skip this step.

  3. Once you get your test results:

    • If you test positive for COVID-19: Remain in isolation. You may leave isolation when the SHC clears you to return to campus. You must remain in isolation for at least 10 days, be fever-free for 48 hours (without the use of fever-reducing agents), and have improved symptoms. The SHC will evaluate you and clear you to discontinue isolation.

    • If your results are negative: You will be evaluated by the JU Student Health Center for further symptoms. The SHC will issue final clearance for you to leave isolation and return to campus.

Scenario 3: Student tested positive for COVID-19.

  1. If you were not tested at the JU Student Health Center, complete this form to let us know you were tested. If you were tested at the JU Student Health Center, you can skip this step.

  2. You may choose to move to isolation off campus. If you do not have somewhere to isolate safely, Residential Life will move you to a designated isolation space, which could be a room in a secured area on campus or a hotel room off campus.

    You may leave isolation when the SHC clears you to return to your assigned room. You must remain in isolation for at least 10 days, be fever-free for 48 hours (without the use of fever-reducing agents), and have improved symptoms. The SHC will evaluate you and clear you to discontinue isolation.

  1. Begin isolation at home.

  2. If you were not tested at the JU Student Health Center, complete this form to let us know you were tested. If you were tested at the JU Student Health Center, you can skip this step.

  3. Remain in isolation. You may leave isolation when the SHC clears you to return to campus. You must remain in isolation for at least 10 days, be fever-free for 48 hours (without the use of fever-reducing agents), and have improved symptoms. The SHC will evaluate you and clear you to discontinue isolation.

A visual summary of the process that takes place when a student tests positive for COVID-19.

Click for full size.

Scenario 4: Student has been exposed to someone who tested positive for COVID-19.

  1. Complete this form to let us know you were exposed.

  2. Residential Life will coordinate your quarantine location, which may be your own room if you are in a self-contained space, or in a different room that is self-contained if needed.

  3. On day 6 of quarantine, you should get tested for COVID-19 at the Student Health Center or at a testing location of your choice.

  4. Once you get your test results:

    • If you test positive for COVID-19: You may choose to move to isolation off campus. If you do not have somewhere to isolate safely, Residential Life will move you to a designated isolation space, which could be a room in a secured area on campus or a hotel room off campus.

      You may leave isolation when the SHC clears you to return to your assigned room. You must remain in isolation for at least 10 days, be fever-free for 48 hours (without the use of fever-reducing agents), and have improved symptoms. The SHC will evaluate you and clear you to discontinue isolation.

    • If your results are negative: Remain in quarantine for 14 days from your last known exposure to COVID-19. Your designated Contact Tracer will discuss potential re-engagement dates if you continue to be asymptomatic throughout your quarantine. If you develop symptoms, contact the Student Health Center for evaluation. After 14 days in quarantine without symptoms, Residential Life will coordinate your move back to your original assigned room.

  1. Complete this form to let us know you were exposed.

  2. Begin quarantine at home.

  3. On day 6 of quarantine, you should get tested for COVID-19 at the Student Health Center.

  4. Once you get your test results:

    • If you test positive for COVID-19: Begin isolation at home. You may leave isolation when the SHC clears you to return to campus. You must remain in isolation for at least 10 days, be fever-free for 48 hours (without the use of fever-reducing agents), and have improved symptoms. The SHC will evaluate you and clear you to discontinue isolation.

    • If your results are negative: Remain in quarantine for 14 days from your last known exposure to COVID-19. Your designated Contact Tracer will discuss potential re-engagement dates if you continue to be asymptomatic throughout your quarantine. If you develop symptoms, contact the Student Health Center for evaluation.

A visual summary of the process that takes place when a student reports that they've been exposed to COVID-19.

Click for full size.

Notes

  • Students who live on campus who cannot go home to isolate or quarantine will have a place to stay during this time. Possible locations include Village Apartments, Oak Hall, or a hotel off-campus. These students will have meals delivered to them, contact-free, for the duration of their isolation.
    • Each meal will count as a ‘meal swipe’ on their dining plan.
    • Quarantine or isolation completed at a University hotel partner will be provided at cost to the University only if it is arranged by the Dean of Students Office.
  • The Dean of Students Office will inform students’ professors when students enter quarantine or isolation and will be taking classes remotely. Professors will not be told why the student needs to take classes remotely.
  • Students in quarantine or isolation, regardless of whether they live on or off campus, will be monitored by the Dean of Students Office.
  • COVID-19 PCR tests through the Student Health Center cost $60.
    • Information can be provided for you to submit your bill to your health insurance provider if they cover COVID-19 tests. 
    • If cost is prohibitive, please consider applying for aid through the Nellie Student Support Fund.
    • Rapid tests are free through the Student Health Center to students experiencing COVID-19 symptoms.
  • The Student Health Center is open Monday through Friday, 8:30 a.m. to 4:30 p.m. If you need to see a health care provider outside of those hours, there are a couple of 24-hour facilities near the University.

If You’re Going Into Quarantine or Isolation

What to Bring

Your quarantine or isolation room is an empty room like if you were moving in at the start of the year. Here is a list of things that will be helpful for you to bring:

  • Linens and towels
  • Shower curtain
  • Toilet paper
  • Trash bags
  • Thermometer
  • Any medications you need, and any medications you might need if you develop symptoms
  • Devices and materials to continue classes online
  • Enough clothing for 14-days

Meals

While in quarantine or isolation on campus (or at a University hotel partner as arranged through the Dean of Students Office), we will deliver meals outside your door at 10:00 a.m. and 5:00 p.m. You will hear a knock on your door, and a meal will be left outside for you to retrieve. Failure to retrieve your meals will result in a cancellation of your Meal Delivery.

These two deliveries will consist of multiple meals and items to sustain you throughout the day. All Quarantine or Isolation rooms are equipped with refrigerators and microwaves in order to store and/or heat meals. When you move into quarantine or isolation, you’ll receive an email with a Meal Delivery form attached. You’ll need to complete and submit it. The Aramark team works hard to meet your preferences, but meals are based on what is served in the cafeteria on that day.

Trash

Daily from 2:00 p.m. to 3:00 p.m., our facilities team will knock at your door to pick up trash. As needed, place your trash inside a tied trash bag and wear a mask to hand the facilities team your trash. We will not take trash that is not inside a trash bag.