Frequently Asked Questions: Quarantine and Isolation

Common Questions

Quarantine and Isolation Basics

Quarantine: You have been exposed to someone who tested positive for COVID-19 and may be carrying the virus.

Isolation: You have tested positive for COVID-19 and may be ill.

If the student is not vaccinated, they will be asked to quarantine-in-place for up to 14 days. They will be asked to get tested for COVID-19 via PCR test on day 5 of quarantine.  If they are asymptomatic and the PCR test comes back negative, they can re-engage on-campus as soon as results are reviewed by COVID response team. They will then be instructed to continue to monitor their health for symptom development up to day 14.  If they are symptomatic, they will not be eligible for re-engagement early, regardless of the PCR test result.  If they opt not to get tested and remain asymptomatic, they will need to wait until day 11 to re-engage on-campus.

If the student is vaccinated, they will be strongly encouraged to get a COVID test (antigen or PCR) 3-5 days after their exposure.  They will not need to quarantine while test results are pending, but should monitor their health for symptom development and wear a face mask around others.

Students who cannot go home to isolate will move to a new residential space for the needed duration, while isolation space is available.  If there is no longer isolation space available, students will be asked to Isolate-in-place. In both scenarios, meals will be delivered, contact-free, to the student twice a day.

Students in isolation may not leave their rooms. They will need to arrange alternate academic access directly with their faculty and will have remote access to virtual counseling sessions. A Student Life employee will call to check on them throughout their isolation period.

Students who cannot go home to quarantine will be instructed to quarantine-in-place.  This means, if they are a residential student, they are to quarantine in their current housing assignment.  Students are permitted to leave their room while wearing a face mask and practicing social distancing to get food to-go in the dining hall.  They must immediately return to their room to eat and continue their quarantine.

The JU Student Health Center or the Dean of Students Office will check on students in isolation frequently throughout their isolation period.  Isolated students will have access to a COVID Response Team member at all times to report any change in symptoms.

We encourage students who test positive or need to be quarantined to contact their families. We will only reach out to a student’s identified emergency contact in the event of an emergency, such as if the student is being transported to the hospital.

Yes, stay home or in your room. Follow your class syllabus for instructions on how to report an absence due to illness to your professor. Contact the JU Student Health Center at (904) 256-8080 for next steps.

Questions About Contact Tracing

Contact tracing involves identifying people who have been in close contact with a COVID-19 positive individual. This tells us who may have been exposed to the virus and asking them to quarantine to prevent the further spreading of it.

The contact tracing process will be handled by a University staff member, local Department of Health officials, or a combination of the two. The University and/or local Department of Health staff will interview the COVID-19 positive individual to identify everyone with whom they had close and prolonged contact during the time they may have been infectious. These contacts will be notified by the University and/or Department of Health of their potential exposure. Depending on their vaccination status, they may be asked to self-quarantine either on-campus or off-campus for a period of up to 14 days. The contacts will be asked to self-monitor their health, including taking their temperature twice per day, and check for signs and symptoms of COVID-19. They will also be connected to campus resources they might need during the self-quarantine period.

For COVID-19, a close contact is defined as anyone who was within 6 feet of an infected person for at least 15 minutes starting from 48 hours before the person began feeling sick until the time they were isolated. For the sake of contact tracing, the wearing of a face covering during this prolonged exposure does not negate the need to quarantine.

Discussions with University or local health department staff are confidential. This means that your personal and medical information will be kept private and only shared with those who may need to know, like your health care provider. Your name will not be revealed to those you came in contact with. The University and/or the health department will only notify your close contacts that they might have been exposed to COVID-19.

Close contacts can expect to receive a message from the University representative and/or the Duval County Department of Health to alert them that they may have been exposed to COVID- 19. This may come via a telephone call or email.  They will be provided guidance on next steps dependent upon the close contact’s vaccination status. For unvaccinated individuals, this could include being asked to stay home and self-quarantine for up to 14 days, starting from the last day of the potential exposure. The contact tracer assigned to the case will help identify the dates of the contacts’ self-quarantine and will discuss potential timelines for re-engagement on-campus prior to the end of the quarantine period. The contact tracer will also provide information on University resources related to COVID-19, including on-campus testing for students.

Unvaccinated individuals that have had a known exposure to COVID will be placed in a 14-day quarantine beginning with the last date of exposure to the COVID positive individual. Updated CDC guidance does permit re-engagement in limited activities prior to day 14 if certain thresholds are met.  Re-engagement (per the CDC and DOH) means students can return to their learning and living environments while adhering to the following precautions:

  • Wearing a face mask at all times indoors and outside when around others.
  • Keeping at least 6 feet of physical space between themselves and others.
  • Avoiding groups and large events.
  • Continually looking out for the development of any symptoms.
  • Maintaining good hand hygiene.

Unvaccinated individuals opting to get a COVID PCR test on Day 5 can enter this re-engagement phase as soon as results are returned if they are confirmed asymptomatic and the test is negative. If they choose not to test and are still asymptomatic, they may re-engage in limited activities on day 11.

While students can return to class during the re-engagement period, they are advised to avoid certain group activities, such as eating in the dining facilities. Quarantine is officially lifted on day 15 if individuals remain asymptomatic, and they can return to all normal activities. 

Yes, if you were closer than 6’ to a COVID-19 positive individual for more than 15 minutes, you are considered at risk for COVID 19 exposure even if you were wearing a cloth face covering while you were around that individual. Cloth face coverings are meant to prevent someone from transmitting the disease to others, and not to protect someone from becoming infected.

If you have been around someone who was identified as a close contact to a person with COVID-19, you should closely monitor yourself for any symptoms of COVID-19. You do not need to self-quarantine.

The Quarantine and Isolation Process

Scenario 1: Student is symptomatic.

If the student lives on campus:

  1. Stay in your room. Do not attend class.

  2. Contact the JU Student Health Center at (904) 256-8080 for evaluation and temporarily isolate in your room and limit your exposure to others.

  3. The JU Student Health Center will perform a rapid antigen test for COVID-19. While the initial supply of free rapid antigen tests last, there is no cost to students for this rapid antigen test. Once the Student Health Center runs out of that initial allotment, rapid antigen tests will cost $30.

    • If you test positive for COVID-19: You may choose to move to isolation off campus. If you do not have somewhere to isolate safely, Residential Life will move you to an isolation space on campus.

      You may leave isolation when the SHC clears you to return to your assigned room. You must remain in isolation for at least 10 days, be fever-free for 24 hours (without the use of fever-reducing agents), and have improved symptoms. The SHC will evaluate you and clear you to discontinue isolation.

    • If your results are negative: The JU Student Health Center provider will determine if they recommend a PCR test be administered or if the student can return to campus involvement. If a PCR test is performed, the student will temporarily isolate in their room until test results are returned. The SHC will issue final clearance for you to leave temporary isolation.

If the student lives off campus:

  1. Stay home. Do not attend class.
  2. Contact the JU Student Health Center at (904) 256-8080 for evaluation. Begin isolation at home.
  3. The JU Student Health Center will test you for COVID-19.

    • If you test positive for COVID-19: Remain in isolation. You may leave isolation when the SHC clears you to return to campus. You must remain in isolation for at least 10 days, be fever-free for 24 hours (without the use of fever-reducing agents), and have improved symptoms. The SHC will evaluate you and clear you to discontinue isolation.

    • If your results are negative: The JU Student Health Center provider will determine if they recommend a PCR test be administered or if the student can return to campus involvement. If a PCR test is performed, the student will temporarily isolate at home until test results are returned. The SHC will issue final clearance for you to leave temporary isolation.

Scenario 2: Student has been tested for COVID-19 but does not have results yet.

If the student lives on campus:

  1. If you were not tested at the JU Student Health Center, complete this form to let us know you were tested. If you were tested at the JU Student Health Center, you can skip this step.

  2. Temporarily isolate in your room until you receive further direction from a COVID Response Team member.

  3. Once you get your test results:

    • If you test positive for COVID-19: You may choose to move to isolation off campus. If you do not have somewhere to isolate safely, Residential Life will move you to an isolation space on campus.

      You may leave isolation when the SHC clears you to return to your assigned room. You must remain in isolation for at least 10 days, be fever-free for 24 hours (without the use of fever-reducing agents), and have improved symptoms. The SHC will evaluate you and clear you to discontinue isolation.

    • If your results are negative: You will be evaluated by the JU Student Health Center for further symptoms. The SHC will issue final clearance for you to leave temporary isolation.

If the student lives off campus:

  1. Begin isolation at home.

  2. If you were not tested at the JU Student Health Center, complete this form to let us know you were tested. If you were tested at the JU Student Health Center, you can skip this step.

  3. Once you get your test results:

    • If you test positive for COVID-19: Remain in isolation. You may leave isolation when the SHC clears you to return to campus. You must remain in isolation for at least 10 days, be fever-free for 24 hours (without the use of fever-reducing agents), and have improved symptoms. The SHC will evaluate you and clear you to discontinue isolation.

    • If your results are negative: You will be evaluated by the JU Student Health Center for further symptoms. The SHC will issue final clearance for you to leave temporary isolation and return to campus.

Scenario 3: Student tested positive for COVID-19.

  1. If you were not tested at the JU Student Health Center, complete this form to let us know you were tested. If you were tested at the JU Student Health Center, you can skip this step.

  2. You may choose to move to isolation off campus. If you do not have somewhere to isolate safely, Residential Life will move you to an isolation space on campus.

    You may leave isolation when the SHC clears you to return to your assigned room. You must remain in isolation for at least 10 days, be fever-free for 24 hours (without the use of fever-reducing agents), and have improved symptoms. The SHC will evaluate you and clear you to discontinue isolation.

  1. Begin isolation at home.

  2. If you were not tested at the JU Student Health Center, complete this form to let us know you were tested. If you were tested at the JU Student Health Center, you can skip this step.

  3. Remain in isolation. You may leave isolation when the SHC clears you to return to campus. You must remain in isolation for at least 10 days, be fever-free for 24 hours (without the use of fever-reducing agents), and have improved symptoms. The SHC will evaluate you and clear you to discontinue isolation.

A visual summary of the process that takes place when a student tests positive for COVID-19.

Click for full size.

Scenario 4: Student has been exposed to someone who tested positive for COVID-19.

If the student lives on campus:

  1. Complete this form to let us know you were exposed. The vaccination status of the exposed individual will determine next steps.

    • If you are fully vaccinated for COVID-19: You are not required to quarantine in your room. You will be advised to take either an antigen or PCR test between 3-5 days after your last known exposure. This testing can be done at the SHC.

    • If you are not vaccinated for COVID-19: Self-quarantine in your room until you receive further direction from a COVID Response Team member. This communication may include a need to continue to quarantine in place for up to 14 days. You will be advised to take a PCR test on day 5 of quarantine.

  2. Once you get your test results:

    • If you test positive for COVID-19: You may choose to move to isolation off campus. If you do not have somewhere to isolate safely, Residential Life will move you to an isolation space on campus.

      You may leave isolation when the SHC clears you to return to your assigned room. You must remain in isolation for at least 10 days, be fever-free for 24 hours (without the use of fever-reducing agents), and have improved symptoms. The SHC will evaluate you and clear you to discontinue isolation.

    • If your results are negative and you are fully vaccinated for COVID-19: You may continue normal activity on campus. Please continue to monitor your health for any symptoms. If you develop symptoms, contact the Student Health Center for evaluation.

    • If your results are negative, you are asymptomatic, and you are not fully vaccinated for COVID-19: You will be cleared to begin campus re-engagement. If you develop symptoms, contact the Student Health Center for evaluation. After 14 days from your last known exposure, if you remain asymptomatic, you may resume normal activity.

  3. If you are not vaccinated for COVID-19 and did not take the PCR test on day 5, you must wait to re-engage with campus. If you remain asymptomatic through day 11 of quarantine, you may begin re-engagement.

If the student lives off campus:

  1. Complete this form to let us know you were exposed. The vaccination status of the exposed individual will determine next steps.

    • If you are fully vaccinated for COVID-19: You are not required to quarantine at home. You will be advised to take either an antigen or PCR test between 3-5 days after your last known exposure. This testing can be done at the SHC.

    • If you are not vaccinated for COVID-19: Self-quarantine at home until you receive further direction from a COVID Response Team member. This communication may include a need to continue to quarantine in place for up to 14 days. You will be advised to take a PCR test on day 5 of quarantine.

  2. Once you get your test results:

    • If you test positive for COVID-19: Begin isolation at home.  

      You may leave isolation when the SHC clears you to return to campus. You must remain in isolation for at least 10 days, be fever-free for 24 hours (without the use of fever-reducing agents), and have improved symptoms. The SHC will evaluate you and clear you to discontinue isolation.

    • If your results are negative and you are fully vaccinated for COVID-19: You may continue normal activity on campus. Please continue to monitor your health for any symptoms. If you develop symptoms, contact the Student Health Center for evaluation.

    • If your results are negative, you are asymptomatic, and you are not fully vaccinated for COVID-19: You will be cleared to begin campus re-engagement. If you develop symptoms, contact the Student Health Center for evaluation. After 14 days from your last known exposure, if you remain asymptomatic, you may resume normal activity.

  3. If you are not vaccinated for COVID-19 and did not take the PCR test on day 5, you must wait to re-engage with campus. If you remain asymptomatic through day 11 of quarantine, you may begin re-engagement.

Notes

  • Students who live on campus who cannot go home to isolate will have a place to stay during this time, while isolation space is available.  Once isolation spaces are filled, students will be instructed to isolate in their current housing assignment.
    • Those in isolation on-campus will have meals delivered to them, contact-free, for the duration of their isolation.  Each meal will count as a ‘meal swipe’ on their dining plan.
  • The Dean of Students Office will inform students’ professors when students enter quarantine or isolation and will not be able to attend class in-person.  Students must contact faculty directly to arrange for alternate means for staying up to date on academics during this time period. Professors will not be told this is a COVID-related absence, but it is a need supported by the Dean of Students office. 
  • Students in quarantine or isolation, regardless of whether they live on or off campus, will be monitored by the Dean of Students Office.
  • COVID-19 PCR tests through the Student Health Center cost $80.
    • Information can be provided for you to submit your bill to your health insurance provider if they cover COVID-19 tests. 
    • If cost is prohibitive, please consider applying for aid through the Nellie Student Support Fund.
    • Rapid tests are free through the Student Health Center to students experiencing COVID-19 symptoms.
  • The Student Health Center is open Monday through Friday, 8:30 a.m. to 4:30 p.m. If you need to see a health care provider outside of those hours, there are a couple of 24-hour facilities near the University.

If You’re Going Into Isolation

What to Bring

Your isolation space is an empty room like if you were moving in at the start of the year. Here is a list of things that will be helpful for you to bring:

  • Linens and towels
  • Shower curtain
  • Toilet paper
  • Trash bags
  • Thermometer
  • Any medications you need, and any medications you might need if you develop symptoms
  • Devices and materials to continue classes online
  • Enough clothing for 10 days

Meals

While in isolation on campus, we will deliver meals outside your door at 10:00 a.m. and 5:00 p.m. You will hear a knock on your door, and a meal will be left outside for you to retrieve. Failure to retrieve your meals will result in a cancellation of your Meal Delivery.

These two deliveries will consist of multiple meals and items to sustain you throughout the day. All Isolation rooms are equipped with refrigerators and microwaves in order to store and/or heat meals. When you move into isolation, you’ll receive an email with a Meal Delivery form attached. You’ll need to complete and submit it. The Aramark team works hard to meet your preferences, but meals are based on what is served in the cafeteria on that day.

Trash

Daily from 2:00 p.m. to 3:00 p.m., our facilities team will knock at your door to pick up trash. As needed, place your trash inside a tied trash bag and wear a mask to hand the facilities team your trash. We will not take trash that is not inside a trash bag.