Frequently Asked Questions

New Student Orientation

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New Student Orientation

Office location

Jacksonville University
2800 University Blvd N
Jacksonville, FL 32211

Office hours

Mon – Fri, 8:30 a.m. – 5:00 p.m.

Telephone number

(904) 256-7700

Email address

1. Is Orientation required?

Yes, orientation is required for all new incoming students under the age of 22. For students entering in the Fall 2019, there are 4 overnight Summer Orientation sessions to select from. Please choose 1 session to attend.

During the Summer Orientation session, we will also host a Family & Guest Orientation. Family Orientation is not required for family members, but is highly encouraged.

2. How much does Orientation registration cost?

The cost per student is covered in the University non-refundable deposit. Additional guests/family members will be $50 per attendee. Any children under the age of four are free. Students will stay in North Residence Hall during Summer Orientation, while guests and family members will need to reserve alternative lodging accommodations in the area.

3. What should I expect at Orientation?


For more details and information, please contact New Student Orientation at

4. Should a family member or guest come to Orientation? What if my sibling(s) would like to attend?

While it is not required, we highly encourage a family member to attend. Family & Guests will have their own Orientation track where they will receive a variety of helpful information regarding academics, housing, finances, campus culture, and other services at Jacksonville University. It is a great opportunity to learn what your student can expect from their college experience, as well as provide a time to get all of your questions answered and take care of administrative needs.

Siblings and other guests must follow the parents through the Family & Guest track. They will be unable to accompany the student through the Student Orientation track.

5. Do I have to stay on campus?

Yes! We promise you will have fun! Even if you are a Jacksonville native and plan to live at home with your parents, you should stay on campus during the summer orientation session. This is a great opportunity for you to get to know important services on campus and to connect with our amazing student leaders and faculty members.

6. Where should my family stay?

For recommended lodging information, please visit Food and Lodging.

7. Will someone pick me up from the airport?

Unfortunately, we will not be able to provide transportation to and from the airport. There are multiple options from the airport including Lyft, Uber, and taxi services. Please visit Jacksonville Airport for more information. 

8. Can I arrive a day early or leave a day later?

Unfortunately, we will not be able to accommodate these requests.

9. What should I pack for Summer Orientation?

  1. Bed Linens: Twin XL fitted sheet, flat sheet, pillow, and blanket (REQUIRED)
  2. Toiletries: Towel, Shampoo/conditioner, soap, toothpaste, etc. (REQUIRED)
  3. Any documents needed for your student's administrative needs
  4. Light, casual summer clothing for three days (activities may include anything from sporting events to museum visits, but casual clothing is appropriate for all events)
  5. Sneakers
  6. Bathing suit
  7. Refillable Water Bottle
  8. Sun screen and a hat
  9. Some personal spending money for snacks, souvenirs, etc.

10. Do transfer students attend one of the Summer Orientation sessions?

Yes, orientation is required for all new students entering in the Fall who are under the age of 22.

If you have any questions, please contact New Student Orientation at 

11. When should I come for the start of school?

Check in for 2019 Dates soon! Check out the Residential Life page for more information. 

12. What is Week of Welcome?

Week of Welcome will be your first official week on campus as a Jacksonville University student. During the weekend we will offer move-in assistance to your assigned residence hall along with many fun and educational activities to help you meet people and get familiar with the campus before the start of the semester.

Visit our Week of Welcome page for more information!