Contact Us

Jacksonville University 2800 University Blvd North
Jacksonville, FL 32211

(904) 256-8000


Jacksonville University provides employees, faculty, and staff the opportunity to connect to campus resources off campus.

Please Note: This option WILL NOT work for student accounts!!

In order to use this service the Employee or Faculty members must have a good internet connection. Dial-Up or Celluar connections will not work properly. Please make sure you have a service comparable to DSL, U-Verse, or Cable.

If you used the older Cisco AnyConnect software to connect via VPN. Please uninstall this software and follow the information below to install the new software. The Cisco AnyConnect software will no longer work after 1/30/2015.

Getting Started

You will need a computer that has the Remote Desktop Connection client. Microsoft Windows Vista, Windows 7, and Windows 8 come with the Remote Desktop Connection client preinstalled. Mac OS X users will have to download the Remote Desktop Connection client for windows on the iTunes Apps Store (Free Download).

Microsoft Remote Desktop for Macintosh

The VPN Client MUST be installed on your computer from a location off-campus. Instructions are provided below. Installation of the VPN connection is a two step process. You will need to install the Global Protect Agent software then use the Remote Desktop software to establish a connection.

Please read the two steps below on how to install/connect via Global Portect Agent and Remote Desktop. 

  1. SSL VPN Client Installation Instructions
  2. Instructions on how to use the Microsoft Remote Desktop Client