Library Assistant II – Circulation and Technical Services


Position Title

Library Assistant II – Circulation and Technical Services


Carl S. Swisher Library


Full Time/Non-Exempt

Position Summary

This position is one of four positions that are responsible for all service and clerical duties required in the operation of the library’s circulation desk as a public service to students, faculty, and other users. In the absence of a professional librarian, library assistants have the responsibility for the library during operating hours. This position also performs copy cataloging and assists with bibliographic records maintenance.

Essential Job Duties

  • Learns the circulation module of the library’s automation system in order to provide maximum quality service to library users.
  • Staffs the circulation desk; assists other staff in supervising the library; explains policies and procedures; checks out and checks in all circulating and reserve materials.
  • Works with the user in solving problems relating to circulation policies and procedures; recommends changes to circulation policies and procedures when necessary.
  • Provides limited assistance to library clients on the use of the automated catalog and indexes in both electronic and paper formats; directs users in locating materials; provides assistance with equipment to users; refers questions beyond training to a professional librarian.
  • Assists in the training and supervision of student assistants in shelving of materials and shelf-reading; assumes responsibility for maintaining the order and appearance of the circulation collection and all areas of the library.
  • Records statistics as necessary.
  • Performs opening procedures including preparing the equipment and facilities for the day when working the morning shift or weekend shift; closes the library and secures the building including shutting down equipment and the facilities for the night when working the evening or weekend shift.
  • Operates and maintains the cash register, copiers, and any other library equipment.
  • Responsible for the library in the absence of a librarian, which includes notifying Campus Security in case of problems or the need to evacuate the building during an emergency.
  • Becomes familiar with the purpose and routine of other areas of public services; relieves personnel in these areas when needed.
  • Reports in writing unusual incidents or violations of regulations to the Circulation Manager or other professionals on duty or to the Director of the Library.
  • Assists with copy cataloging of library materials.
  • Assists with maintenance of bibliographic records, using the Library of Congress classification system.
  • Assists with preparing materials for general circulation, with guidance from the Collection Development Librarian.
  • Performs other duties as assigned.

Special Skills

  • Computer skills; typing skills of at least 35 wpm with accuracy more important than speed; customer service skills.
  • Organization skills.
  • Willingness to maintain skills through active participation in continuing education opportunities.

Work Conditions

  • Primarily indoor office environment.
  • Afternoon and evening hours with the flexibility of staying late or arriving early when necessary during the day or weekend. Generally, the schedule is for Sunday - Thursday.

Physical Requirements

  • Must be able to lift and carry equipment and/or materials weighing up to 40 lbs.
  • Must be able to bend, stoop, and reach.
  • Must by able to use a computer keyboard and other office/library equipment.
  • Must have vision to read print on paper or on screen.
  • Must have hearing to communicate in person or on the phone.

Prerequisites Required for Position

Minimum Education Requirement

  • High school diploma with the ability to learn various software programs and the library's circulation module.

Minimum Work Experience

  • Previous experience in a public setting dealing with customers.

Preferred Qualifications

  • Some college/university education; some library experience, particularly in technical services.

Important Note

This is not an exhaustive list of all responsibilities, duties and/or skills required for this position. The University reserves the right to amend and change responsibilities to meet organizational needs.

To Apply

Submit a completed Jacksonville University employment application, resume and cover letter to Cassana Jackson at