Clinic Coordinator

Summary

Position Title

Clinic Coordinator

Department

College of Health Sciences / School of Orthodontics

Status

Full Time/Non-Exempt

Position Summary

To support and maintain an effective working environment for the assistants, doctors, and patients, ensuring all clinical support tasks are efficiently carried out, inventory and ordering systems are created and followed, and infection control policies and procedures are followed at all times. Implement and maintain protocols to staff, residents and faculty for OSHA Regulation and Florida Statues with guidance from Clinical Director. Other responsibilities—prepare exam rooms, perform chairside assistance to 4 orthodontic service providers, and sterilize/maintain instruments.

Essential Job Duties

• Coordinates communication with chairside assistants, facilitating the ever-changing needs of the clinic and doctors.
• Coordinates communication with residents and Clinic Director of OSHA compliance and Florida Statues.
• Provide training and guidance on safety within the clinic to staff, residents and faculty.
• Maintain emergency equipment
• Provide help and instruction to other assistants to reinforce back-up procedures when clinic is busy or there is a shortage of chairside assistants. Maintains supply and material inventories; ordering replacements as needed.
• Provide chairside assistant duties.
• Overseas and directs for clinical coverage.
• Monitors OSHA compliance clinic wide, including regular updates of the MSDS manual and accident reporting per JU policy.
• Creates, maintains, and audits the clinic’s inventory and ordering systems.
• Reports to the —progress reports, assessments, and meetings to keep manager informed of all clinical matters.

*****The coordinator will also perform all duties of the chairside assistant 60% of the work week. Please see below:

•  Prepares patient for treatment, sets up instrument trays, prepares materials, and assists service provider in performing orthodontic procedures.
• Takes diagnostic x-rays.
• Instructs patients in oral hygiene and plaque control programs.
• Makes preliminary impressions for study casts and occlusal registrations for mounting study casts; pours, pulls casts, and returns to resident.
• Sterilizes and disinfects instruments.
• Provides post-operative instructions to patients, as prescribed by service provider.
• Records treatment information in patient records.
• Takes and records medical and dental histories and vital signs of patients, if doctor is not available.
• Tracks lab procedures, ensuring that results are returned within required time frames.
• Performs housekeeping tasks to maintain exam and treatment rooms and storage areas in a clean, orderly condition.
• Maintains confidentiality; protects the security of dental records and adheres to all HIPAA guidelines/regulations.
• Operates standard office equipment and uses required software applications.
• Performs other duties and responsibilities as assigned.

Special Skills

Knowledge of:

• Dental terminology.
• Orthodontic dentistry chairside assistance processes and procedures.
• Sterilization techniques and procedures.
• OSHA standards and requirements.

 

Skill in:

• Providing chairside assistance.
• Sterilizing and disinfecting dental equipment. 
• Operating and maintaining a wide variety of dental equipment.
• Accurately maintaining patient treatment records.
• Operating standard office equipment and using required software applications.

 

Ability to:

• Read, understand, and follow oral and written instructions.
• Organize and prioritize multiple detailed tasks within tight timeframes.
• Communicate effectively, both orally and in writing.
• Work collaboratively within a team environment.
• Handle stressful situations and provide a high level of customer service in a calm and professional manner, including calming fearful patients.
• Establish and maintain effective working relationships with patients, service providers, faculty, and other staff.

Work Conditions

• Normal business hours. Some additional hours may be required.
• Climate controlled office environment.

Physical Requirements

• Sitting—up to 8 hours a day
• Walking—up to 2 hours per day
• Standing—up to 6 hours per day
• Computer keyboard—up to 6 hours per day
• Lifting—up to a maximum of 30 pounds, but will generally not apply
• Pushing—up to a maximum of 30 pounds, but will generally not apply
• Pulling—up to a maximum of 30 pounds, but will generally not apply
• The following requirements will generally not apply:
  • Bending
  • Squatting
  • Stooping
  • Reaching
  • Balancing
  • Twisting
  • Crawling
  • Kneeling
  • Climbing stairs or a ladder
  • Outdoors

Prerequisites Required for Position

Minimum Education/Experience Requirement

• High school diploma and some college or technical training in a related discipline and two (2) years experience in infection control, sterilization and/or chairside dental assistance or an equivalent combination of education, training, or experience.

Licenses/Certifications

• Certified Orthodontic Dental Assistant and/or Certified X-Ray Technician designation is preferred.

• A valid driver’s license is required prior to employment and must be maintained during employment.

Important Note

This is not an exhaustive list of all responsibilities, duties and/or skills required for this position. The University reserves the right to amend and change responsibilities to meet organizational needs.

All Jacksonville University employees who work on campus must be vaccinated for COVID-19. Documentation will be requested during onboarding. Our full vaccination policy is available online.

To Apply

Applicants are encouraged to send materials to : James Trouten, Program Director – Orthodontics, at jtroute@ju.edu