PC Specialist

Summary

Position Title

PC Specialist

Department

Information Technology

Status

Full Time/Exempt

Position Summary

  • Install, troubleshoot and repair PC’s, Macs and related hardware.
  • Perform installations, upgrades, and backups of software and hardware.
  • Support university standard software packages.
  • Assist Faculty/Staff with computer software and hardware questions.
  • Assist with the Help Desk duties as assigned.

Essential Job Duties

  • Two years experience supporting the Microsoft Family of Operating Systems.
  • Two years experience with Microsoft Office Products.
  • Extensive PC hardware/software installation & configuration.
  • Experience supporting PCs in a TCP/IP Network Environment.
  • Microsoft Certification a plus.
  • Experience with Sysprep and creating images.
  • Macintosh experience a must.
  • Experience working in education a plus.

Work Conditions

  • Both inside and outside activities. Outside may consist of PC deliveries, lab maintenance, installations, etc.
  • Occasionally work will require some weekend/evening hours for system upgrades or other work-related duties.

Physical Requirements

  • Must be able to lift 50 lbs
  • Must be able to travel for training purposes

Prerequisites Required for Position

Minimum Education Requirement

  • Technical degree or equivalent experience.

Minimum Work Experience

  • 2-4 years

Preferred Qualifications

  • Excellent analytical skills.
  • Excellent mechanical aptitude
  • Good verbal and written communication skills
  • Ability to work with a diverse population
  • Desire to learn

Important Note

This is not an exhaustive list of all responsibilities, duties and/or skills required for this position. The University reserves the right to amend and change responsibilities to meet organizational needs.

All Jacksonville University employees who work on campus must be vaccinated for COVID-19. Documentation will be requested during onboarding. Our full vaccination policy is available online.

To Apply

Submit your application materials to:

  • Dominic Veneto, Chief Information Officer – email:dveneto@ju.edu
  • Charlie Ulezelski, Director of Information Technology – email: culezel@ju.edu