This position is no longer available.
Office of People and Culture
The Office of People & Culture Information Systems Analyst’s primary focus is on implementation, support and maintenance of HR reporting and systems. This role is a highly skilled technical position requiring knowledge of HR reporting systems and University Policies related to salaries, benefits, payroll, and personnel decisions.
Position requires acuity for technology and understanding of dependencies and relationship of data systems and workflow processes. Work involves the responsibility to establish and maintain complex employee personnel and payroll records. The employee interacts with all aspects of the University's community including the executive/administrative/clerical staff as well as the general public. The employee must exercise judgement and discretion in its relationships with this diverse group. Employee serves as a member of the Office of People and Culture Team and helps service University employees and constituents.
This individual has broad knowledge across all aspects of human resources including but not limited to recruiting, compensation, benefits, employee relations, employee recognition, wellness and training and development. This is a 12-month, full-time, exempt position reporting to the SVP of Legal, Compliance and People and Culture.
Essential Job Duties
- Serve as a system administrator for HR systems and applications
- Acts as a single point of contact for HR systems, data, and internal and external reporting, and improves HR processes.
- Proactively supports the delivery of HR processes, reports, and HR compliance. This includes areas such as salary, benefits, recruiting, hiring and attrition, etc.
- Collaborates with system maintenance during system upgrades and patches
- Work with developers to coordinate the implementation of ERP system and system maintenance process and document its overall results
- Identifies new opportunities where HR can add value to the client/department
- Assist department managers/directors with compensation and HR information on an as needed basis
- Reviews and benchmarks the internal and external environment to improve HR policies and initiatives.
- Maintains knowledge of progressive HR practices and key trends, particularly those in an academic setting
- Manages specific projects as determined in the annual HR operational plan. Participates in functional and cross-functional projects
- Works with HR Team members so service levels are covered in the event of the absence of any team member.
- Works closely with our campus partners to provide HR services as needed: Controllers Office, Academic Affairs, Financial Affairs, Information Technology
- Processes benefit carrier invoices for assigned areas. This includes reconciliation of monthly billing invoices with carriers and accounting
- Processes reporting for employee records and/or positions, including salary, benefits, position ID’s, vacation payouts, etc.
- Reports changes in enrollment and benefit selections to various carriers for those employees in respective campus units
- Assists in other human resource projects, events and federal reporting guidelines as required to meet the demands of the University
- Exceptional technical and oral communication, writing skills, and critical thinking skills
- Must be able to balance the needs of the employee with the needs, policies and practices of the University as well as legal requirements
- Demonstrated commitment to diversity, equity and including, including the understanding and appreciation for cultural differences that impact a college campus
- Ability to use discretionary judgment and maintain confidentiality
- Project Management Skills
- Labor law knowledge Skills
- Ability to deliver effective presentations to groups of employees
- Commitment to teamwork
- Outstanding interpersonal skills and desire to connect with individuals
- Strong computer skills, with proficiency in Microsoft Word, Office Suite, and Excel
- Competency in HRIS database programs (Ellucian)
- Excellent problem-solving abilities, leadership, and time management skills
- Work is primarily indoors, but requires the incumbent to be in an outdoor environment when traveling between campus buildings or being off-campus
- Standard office hours are 8:30 a.m. to 5:00 p.m.
- Overtime hours may occasionally be necessary to meet project deadlines
- Incumbent will be exposed to frequent noise caused by telephones and office machine
- Must be able to lift and carry equipment and supplies weighing up to 40 pounds
- Must be able to bend, stoop, and reach
- Manual dexterity to efficiently operate a computer keyboard and other business machines
- Near vision sufficient to read written communications and computer display screens
- Adequate hearing to communicate effectively in person and by phone
Prerequisites Required for Position
Minimum Education Requirement
- Bachelor’s Degree in business, sociology or psychology
Minimum Work Experience
- Passion for diversity, equity and inclusion efforts
- Previous experience in Office of People & Culture Operations or HR reporting field/technical analyst skills
- Ability to successfully balance and manage multiple tasks in an active, fast-paced environment
- Excellent oral, written, computer, and fiscal management skills
- 3 years of relevant experience in areas of responsibility
- Experience with HRIS Information Systems
- 5 years knowledge and experience in human resources and payroll
- Master’s Degree in Business or Office of People & Culture
- Professional experience, preferable in higher education
This is not an exhaustive list of all responsibilities, duties and/or skills required for this position. The University reserves the right to amend and change responsibilities to meet organizational needs.
All Jacksonville University employees who work on campus must be vaccinated for COVID-19. Documentation will be requested during onboarding. Our full vaccination policy is available online.