Coordinator of Residential Life


Position Title

Coordinator of Residential Life


Student Affairs


Full Time/Exempt

Position Summary

The University is seeking a Coordinator of Residential Life to assist in the administration of a comprehensive and vibrant student experience focused on student development, including traditional residence hall complexes. The Coordinator is also responsible for administrative oversight of one or more residential communities. The University seeks an experienced, student-oriented professional of the highest integrity, who will foster excellent working relationships with all constituents of the University community, and provide exceptional service. This is a 12-month, full-time position, reporting directly to the Director of Residential Life.

Essential Job Duties

  • Provide leadership and oversight of the daily operations of one or more residential communities;
  • Supervision of professional and student leaders throughout the department, determined by the Director of Residential Life;
  • Support and assist in the continued development of the Residential Curriculum: a relationship focused, community based, developmental experience within the university residence halls to supplement the academic mission of the university for first-year students;
  • Advise student-run committees within the department, and participate in departmental, division, and university committees and task forces;
  • Provide administrative support for the Main Residential Life Office, including maintaining a high level of friendliness and customer service;
  • In conjunction with the Coordinator for Operations, assist in Residential Life record keeping, data entry, and maintenance of related databases, including but not limited to Datatel, StarRez, Card Smith, and Argos;
  • Coordinate, track, and follow up on maintenance work orders with Physical Plant and Residential Life professional staff, as well as keeping residents apprised of progress when necessary;
  • Teach JU 201, a leadership course for Resident Advisor candidates as needed;
  • Conduct disciplinary conferences with students involved in violations of university policies;
  • Respond, in a positive and collaborative manner, to needs and concerns of students, parents, and other relevant stakeholders;
  • Live on-campus, in an apartment provided by the university, and serve on evening/weekend duty rotation for an on-campus population of 1,400 students; and
  • Evening and weekend responsibilities, as well as other relevant duties assigned by the Director of Residential Life.

Prerequisites Required for Position

Minimum Education Requirement

  • Bachelor’s degree from a regionally accredited college or university;

Minimum Work Experience

  • Experience in residence life and housing on a college or university campus;
  • High level of comfort with frequent student contact, with residing on campus, and being accessible outside of traditional office hours;
  • Supervisory experience and the ability to advise diverse student groups;
  • Demonstrated ability to successfully balance, prioritize, and manage multiple tasks in an active, fast-paced environment, while providing superior constituent service;
  • Demonstrated ability to work in a team-oriented, student-centered environment; and
  • Excellent oral, written, computer, problem-solving, critical thinking, customer service, and fiscal management skills.

Preferred Qualifications

  • Master’s degree in higher education/student affairs or related field from a regionally accredited college or university, or demonstrated progress towards completion of such a degree;
  • Experience in residence life and housing at a small or medium-sized liberal arts college or university;
  • Experience with athletic, fraternity, and sorority residential housing.
  • Experience with Datatel, StarRez, Card Smith, and Argos

Important Note

This is not an exhaustive list of all responsibilities, duties and/or skills required for this position. The University reserves the right to amend and change responsibilities to meet organizational needs.

To Apply

Qualified applicants should electronically submit a letter of application, professional resume, and contact information for at least three professional references to:

Jenny Boyer, M.Ed.
Director of Residential Life
Jacksonville University


Jacksonville University actively seeks application from individuals with diverse backgrounds and experiences
We believe that diversity enriches the workplace and the academic experience. EOE.