Coordinator of International Student Services
Important
This position is no longer available.
Summary
Position Title
Coordinator of International Student Services
Department
Student Affairs
Status
Full Time/Exempt
Position Summary
Jacksonville University is seeking a Coordinator of International Student Services,
a 12-month, full-time
position. Primary responsibilities include assisting international students and scholars
in academic, social,
and immigration matters; providing general information and U.S. cultural knowledge;
planning and implementing programing for international students and serve as DSO/ARO.
This position reports to the Assistant Vice President and Registrar and works closely
with Student Affairs.
General Responsibilities
- Provides and advises international students, scholars, and dependents on F, J, and related immigration regulations.
- Develops and directs orientation programs, workshops, and cross-campus collaboration to help students acclimate to American cultural norms, campus life, and the local community.
- Serves as primary point of contact for all services, activities, and accommodations connected to the St. Paul University of the Philippines cohort and future cohorts of a similar nature.
- Creates new initial I-20s.
- Monitors international student enrollment and determines enrollment eligibility in
relation to selected
courses and majors. - Provides advice and assistance to international students on selection of programs, courses, alternative academic options; resolves scheduling conflicts and similar issues.
- Researches and recommends resolutions to address deficiencies in programs. Assists in troubleshooting as necessary.
Special Skills
- Serve as Designated School Official (DSO) and Alternate Responsible Officer (ARO).
- Enters data accurately into appropriate student data management systems. Meets data entry deadlines and works with high volume of data.
- Communicates with students, campus representatives, institutional partners, and agents to resolve billing, academic, and other issues.
- Monitors and verifies student enrollment and registers them in SEVIS in a timely manner. Notifies students and departments in writing within the first 30 days from program start date on the I-20 when students are not fully enrolled.
- Keeps up with changes initiated by the Department of Homeland Security; works with DSOs/AROs to implement changes.
- Checks daily SEVIS alert reports and communicates the alert to students, if needed.
- Verifies fulltime status: reviews each enrolled international student's class list to ensure all international students are enrolled full time for each term.
Required Qualifications
- Bachelor’s degree in international studies, college/student counseling, higher education,
or related field;
Master’s degree preferred. - Must be U.S. citizen or U.S. Permanent Resident and meet DHS/DOS criteria as DSO/ARO.
- Experience with advising international students on DHS/DOS rules and regulations.
- Knowledge of advising and counseling techniques. Experience with advising a diverse international student and scholar populations, faculty members, and department representatives across various levels.
- Professional verbal/written communication skills and excellent interpersonal skills. Ability to communicate with diplomacy and with multicultural competencies.
- Skills in customer service orientation, active listening, and critical thinking.
- Ability in problem identification, reasoning, and resolution.
- Organizational skills with ability to multi-task.
- Detailed oriented. Ability to work with various data management systems, enter, and manage data accurately.
- Knowledge of University processes, procedures, rules, and regulations.
- Knowledge of University-specific computer application programs and pertinent databases. Proficiency in Microsoft Office Suite.
Preferred Qualifications
- Working knowledge of the Code of Federal Regulations (CFR) in regards to B, F, and J visas. Experience in processing nonimmigrant visa documents and fulfilling SEVIS (Student Exchange Visitor Information System) reporting requirements set by the Department of Homeland Security. Has a working knowledge of visa requirements and processing guidelines set by the Department of State.
- Experience with SEVIS and with SEVIS Help Desk to resolve issues
- Experience with event planning
- Familiarity with JU resources for students
- NAFSA member and/or professional training through NAFSA
Important Note
This is not an exhaustive list of all responsibilities, duties and/or skills required for this position. The University reserves the right to amend and change responsibilities to meet organizational needs.
This position has been designated as sensitive and may require a Criminal Background Check. We reserve the right to make employment contingent upon successful completion of a Criminal Background Check.
Compensation:
Salary is commensurate with education and experience, and full university benefits
http://www.ju.edu/humanresources/Pages/EmploymentBenefits.aspx
To Apply
Please submit your cover letter and resume as a single attachment when applying through studentlife@ju.edu.