Become a high-quality patient-safety advocateMaster of Science in Healthcare Quality and Safety

Three students at a computer learning.

Why choose our program?

Designed for working professionals, the JU HQS programs offer flexible schedules with cutting-edge programming to take students to the next step in their career.

  • The Jacksonville University HQS program is one of an elite few in North America and JU is one of the 12 founding HQS schools working with the Commission on Accreditation of Healthcare Management Education (CAHME) to develop industry standards for healthcare quality and safety accreditation
  • The JU HQS programs are offered in a 100% online format to meet the needs of working professionals.
  • ​Program Partnership - this program offers a one-credit course waiver for HQS 533 for those students with a current CPHQ from NAHQ.
  • JU is the home of the Quality and Safety Education for Nurses (QSEN) Institute Regional Center
  • Host of the IHI Open School Chapter at Jacksonville University

If you already have a master's degree, you might be interested in the post-graduate certificate in Healthcare Quality & Safety.

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Virtual Information Session

Attendees will have the opportunity to meet the program director and advisor to ask questions about our curriculum and admissions process.


Thursday, October 8, 2020

6 p.m. EST

Register Now
View of Downtown Jacksonville.

Our Curriculum

To obtain a Master of Science in Healthcare Quality and Safety, each student must complete 33 credit hours of graduate level coursework, in addition to one three credit hour capstone for a total of 36 credit hours.

  • HQS 501: Introduction to Healthcare Quality/Culture, Interprofessional Teams, and Simulation
  • HQS 502: Health Law, Regulatory Issues, and the Business of Healthcare Quality Improvement
  • HQS 503: Improvement Science, Human Factors, and Systems Thinking
  • HQS 512: Organization, Delivery, and Policy in Healthcare
  • HQS 514: Healthcare Leadership and Advanced Roles
  • HQS 516: Information Systems and Technology for Improved Healthcare
  • HQS 520: Biostatistics
  • HQS 525: Epidemiology
  • HQS 532: Introduction to the US Health System, Healthcare Quality and Safety
  • HQS 533: Quality and Safety in Healthcare
  • HQS 551: Advanced Role Practicum
  • HQS 560: Healthcare Quality and Safety Capstone Seminar and Project

What is the potential ROI on a healthcare quality degree?Career Possibilities

Chief Quality Officer

Vice President of Quality

Performance Improvement Specialist

Risk Manager

Quality Analyst

Clinical Effectiveness

Infection Control

18%The U.S. Bureau of Labor (2018) predicts that healthcare occupations will grow by 18% by 2026.
$122,539The median annual wage in 2017 for a Chief Quality Officer was $122,539.
$64,770The median annual wage for healthcare practitioners and technical occupations (such as registered nurses, physicians and surgeons, and dental hygienists) was $64,770 in May 2017.
Dr. Teri Chenot, the program manager for the program.

The level of clinical excellence can be increased, medical error prevention can be addressed, and health outcomes can be improved.

Dr. Teri ChenotAssociate Professor & Department Chair

Read more about Dr. Chenot's passion for patient safety

AdmissionsHow to Apply

Admission into the HQS program is selective and limited to those students who have demonstrated potential for successfully completing the program. Applications are reviewed on a rolling basis. Applicants must submit the following documents to be considered for admission:

  • Completed online graduate application.
  • Candidates must have earned a bachelor's degree with a cumulative undergraduate grade point average (GPA) of  a 3.0, or higher, on a 4.0 scale to be fully admitted.
  • A graduate entrance exam (GRE, GMAT, MCAT, LSAT, or MAT) may be required for applicants with a GPA lower than 3.0 on a 4.0 scale. GRE and application fees have been temporarily waived.
  • Candidates where English is not the language of instruction must also submit a TOEFL score. Minimum score 650 (paper), 280 (computer), 114 (internet-based), or IELTS – 8.0.
  • Current CV or Resume.
  • Personal Statement of Purpose/Essay may be requested. 
  • Letters of recommendation may be requested.
  • Unencumbered background check completed by the start of the first semester. Information on the background check may need to be released to agencies for permission to participate at the healthcare site. If placement is denied by the agency, and an alternative site cannot be obtained, the student will not complete the program.

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Contact Information Healthcare Quality and Safety

Phone: (904) 256-7169

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