Become a high-quality patient-safety advocateMaster of Science in Healthcare Quality and Safety

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Why choose our program?

Designed for working professionals, the JU HQS programs offer flexible schedules with cutting-edge programming to take students to the next step in their career.

  • The Jacksonville University HQS program is one of an elite few in North America and JU is one of the 9 founding HQS schools working with the Commission on Accreditation of Healthcare Management Education (CAHME) to develop industry standards for healthcare quality and safety accreditation
  • The JU HQS programs are offered in a 100% online format to meet the needs of working professionals.
  • ​Program Partnership - this program offers a one-credit course waiver for HQS 533 for those students with a current CPHQ from NAHQ.
  • JU is the home of the Quality and Safety Education for Nurses (QSEN) Institute Regional Center
  • Host of the IHI Open School Chapter at Jacksonville University

If you already have a master's degree, you might be interested in the post-graduate certificate in Healthcare Quality & Safety.

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Request an info session recording

Request a recording of a past information session which you can view from home, at any time that works for you. You will learn more about the program, understand the admissions process, and hear from an admissions counselor and the Department Chair, Dr. Teri Chenot.

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About Our Program

Jacksonville University's Master in Healthcare Quality and Safety is certified by the Commission on Accreditation of Healthcare Management Education (CAHME), the only accrediting body for healthcare quality and safety programs at the master's level. 

JU's certified status is not only a mark of quality but also an indication that we are committed to helping set the precedent of high standards for healthcare quality and safety education at the master's level. Certified status, however, is not the same as accreditation and does not guarantee eventual accredited status. 

The CAHME logo


To obtain a Master of Science in Healthcare Quality and Safety, each student must complete 33 credit hours of graduate level coursework, in addition to one three credit hour capstone for a total of 36 credit hours.

  • HQS 501: Introduction to Healthcare Quality/Culture, Interprofessional Teams, and Simulation
  • HQS 502: Health Law, Regulatory Issues, and the Business of Healthcare Quality Improvement
  • HQS 503: Improvement Science, Human Factors, and Systems Thinking
  • HQS 512: Organization, Delivery, and Policy in Healthcare
  • HQS 514: Healthcare Leadership and Advanced Roles
  • HQS 516: Information Systems and Technology for Improved Healthcare
  • HQS 520: Biostatistics
  • HQS 525: Epidemiology
  • HQS 532: Introduction to the US Health System, Healthcare Quality and Safety
  • HQS 533: Quality and Safety in Healthcare
  • HQS 551: Advanced Role Practicum
  • HQS 560: Healthcare Quality and Safety Capstone Seminar and Project

What is the potential ROI on a healthcare quality degree?Career Possibilities

  • Chief Quality Officer
  • Vice President of Quality
  • Performance Improvement Specialist
  • Risk Manager
  • Quality Analyst
  • Clinical Effectiveness
  • Infection Control
18%The U.S. Bureau of Labor (2018) predicts that healthcare occupations will grow by 18% by 2026.
$122,539The median annual wage in 2017 for a Chief Quality Officer was $122,539.
$64,770The median annual wage for healthcare practitioners and technical occupations (such as registered nurses, physicians and surgeons, and dental hygienists) was $64,770 in May 2017.
Dr. Teri Chenot, the program manager for the program.

The level of clinical excellence can be increased, medical error prevention can be addressed, and health outcomes can be improved.

Dr. Teri ChenotProfessor & Department Chair

Read more about Dr. Chenot's passion for patient safety

AdmissionsHow to Apply

Admission into the HQS program is selective and limited to those students who have demonstrated potential for successfully completing the program. Applications are reviewed on a rolling basis. Applicants must submit the following documents to be considered for admission:

  • Completed online graduate application.
  • Candidates must have earned a bachelor's degree with a cumulative undergraduate grade point average (GPA) of  a 3.0, or higher, on a 4.0 scale to be fully admitted.
  • A graduate entrance exam (GRE, GMAT, MCAT, LSAT, or MAT) may be required for applicants with a GPA lower than 3.0 on a 4.0 scale. The GRE for this graduate program has been temporarily waived for students with a GPA above 3.0.
  • Candidates where English is not the language of instruction must also submit a TOEFL score. Minimum score 650 (paper), 280 (computer), 114 (internet-based), or IELTS – 8.0.
  • Students will need to have completed Statistics as a pre-requisite course before admission
  • Current CV or Resume.
  • Personal Statement of Purpose/Essay may be requested. 
  • Letters of recommendation may be requested.
  • Unencumbered background check completed by the start of the first semester. Information on the background check may need to be released to agencies for permission to participate at the healthcare site. If placement is denied by the agency, and an alternative site cannot be obtained, the student will not complete the program.

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Contact Information Healthcare Quality and Safety

Phone: (904) 256-7000

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