Information for Students

Virtual Information Session

Join us for a virtual information session with University leadership on Thursday, March 26, at 12:30 p.m. EDT on Blackboard.

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Important Updates

Registration for fall classes will begin at 9:00 p.m. on Saturday, March 28, and open in stages for each class of students on the following schedule:

  • Graduate Students and Adult Degree Completion Students: Saturday, March 28
  • Seniors: Monday, March 30
  • Priority Groups: Tuesday, March 31
  • Juniors: Wednesday, April 1
  • Sophomores: Thursday, April 2
  • Freshmen: Friday, April 3

Academic advising to help you plan your fall term is available now through faculty members, who will be advising students remotely via email, phone, or text, and through the Academic Advising Office, which will meet with students in the following ways:

  • Phone: All staff phones have been forwarded directly to advising staff.
  • Email: Advisors will be communicating with students via email.
  • Web conference: Students will have the opportunity to meet with advisors via Zoom or Blackboard Collaborate.

Book an Advising Appointment

Advisor Contact Info

Returning Spring Textbook Rentals

You may ship your books back for free using the UPS label that is at the bottom of the reminder email you'll receive a week before the books are due. As long as the label is printed before the due date and shipped with in a couple of days, you shouldn't have any trouble.

Summer I Textbooks

The Bookstore offers textbooks in multiple formats, and they are prepared to ship and receive books and process online orders as usual. If you have questions, please contact the Bookstore directly.

Cleaning

The University’s Facilities Department has increased the frequency and scope of cleaning and disinfecting common restrooms and high-traffic areas on campus using medical-grade cleaning solutions.

Library

Swisher Library will close at 5:00 p.m. Wednesday, March 18, and will remain closed until the University resumes normal operations. All library resources are available online at library.ju.edu. Students off-campus can log in using their JU username and password. If you need help logging into the library system from off campus, instructions for remote access are available here.

Students and faculty also have the opportunity to schedule a virtual meeting with a librarian via phone or Blackboard Collaborate. Book your appointment online. Anyone with questions is encouraged to email library staff at library@ju.edu.

All May and June Study Abroad trips/classes are canceled. Students who were enrolled in these classes will receive a separate communication from the Study Abroad and Away office on this. 

Your faculty supervisor should be in touch about social distancing at your internship. If you are not comfortable completing your internship hours, contact your faculty supervisor as soon as possible.

All on-site service-learning activities should be halted for the remainder of the spring semester. The Office of Academic Affairs has recommended that faculty modify service-learning components to activities that can be completed in a virtual format. Students who complete the restructured SL activities will earn the passing grade for service-learning credit. Students who choose not to complete the restructured SL activities will have the service-learning class (JU 408) removed for spring term.

Residential Life

Jacksonville University has made the decision to allow students to complete the semester through online studies. Students are now strongly encouraged to return home to their families as they complete this semester online. We recognize there may be barriers that prevent some students from returning home, particularly students from cities and countries with widespread community outbreaks. Therefore, students have the option to stay on campus. You should know that we will relocate all remaining students to a residence hall on the south end of campus, while still maintaining the recommended social distancing protocol. This allows us to better position resources and residential space on campus in the unlikely event we must respond to any COVID-19 cases on our campus.

The University recognizes the inconvenience this decision may cause our students and their families. We have calculated the estimated savings from variable costs per student and have decided to go beyond our contractual obligations, in the spirit of good faith, by offering a special room and board credit to students who choose to move out of the residence halls.

Students who check out by Monday, March 23, will receive a $400 credit for the fall term. Graduating seniors who return home will be credited $400 this term. We recognize the hardship many families are going through at this time. Therefore, if you prefer to receive your credit sooner, please email careteam@ju.edu. To receive the $400 credit, you will be asked to complete a waiver that will be sent at a later time.

Additionally, we're working with our partners at ARAMARK to identify more opportunities for savings we can pass along to students and their families in these unusual circumstances.

Reminders

  • As a precaution, outside visitors are currently not allowed in the halls until further notice.
  • If you are a student living on campus, please be sure you have filled out the Residential Life form indicating your plans during Distance Learning. 
  • Essential Residential Life personnel remain on campus to support students and are accessible through email at housing@ju.edu or by calling (904) 256-7538. Additionally, Residential Life professional staff and RAs are on call 24/7 for any urgent needs that arise.

Express Check-Out Process

Residential Hall Express Check-out is between 10AM Wednesday, March 18th and 5PM Monday, March 23rd. After 5PM Monday students remaining on campus will be relocated to one Residential Hall on the Southside of campus.

*** If you have already left campus with all your belongings and do not plan to return, please email the Residential Life Coordinator for your building. We will then consider you checked out.

Residential Hall Coordinators

Check-out Procedures

We are asking students to pick up a Check-Out Envelope from the front desk of their Residential Hall. Check-out Envelopes will be available for Pick-Up from 10:00 a.m. on Wednesday, March 18, through 5:00 p.m. on Monday, March 23.

When a student is ready for Check-Out, they should fill out their Check Out Envelope, place their key inside, and leave it in a locked drop box located at the front desk of their Residential Hall. We ask all students to return their Check-out Envelope regardless of whether they have their key. We will not be fining students for missing keys.

At the moment that students turn in their Check-Out Envelope, the student’s space should be clean and empty. Any belongings left will be considered abandoned and disposed of accordingly. The only students permitted to leave belongings will be students that have checked-out and coordinated with Dorm Pack Pros to move their belongings.

Dumpsters will be available on campus at the following locations:

  • North Hall Parking Lot
  • Village 8 Lot
  • Village 4 Circle
  • Village 3 Parking by Riverhouse
  • Williams Hall Lot
  • Oak Hall Lot
  • Botts Hall Lot

We recognize that not all students are in a position to return home for a variety of reasons. Students must complete the Remaining On Campus form indicating your plans to stay on campus for the remainder of the semester.

Students who stay on campus will be relocated to one Residential Hall on the south side of campus. Check-in for these students will be at 1:00 p.m. on Tuesday, March 24.

During this time, we will allow students to elect a friend or family member to collect their belongings. Students who wish to do this should email their Residential Hall Coordinator including the name and phone number of the individual allowed to access their room and collect their belongings. This designee will pick-up and turn-in your Check-Out Envelope.

Residential Hall Coordinators

Jacksonville University also recommends using a local company, Dorm Pack Pros. The team at Dorm Pack Pros are able to assist with your move out and storage for summer. They will do all the work for you including providing all the packing materials, photographing the items packed, launder the bed linens and store in our climate controlled facility. They will reach out to the students later in summer to coordinate the delivery of their items for when you return to campus.

Other resources

All self-serve dining options will be modified and “to go” meals will be offered at dining locations. Eating areas for large groups will be modified, as we encourage everyone on campus to practice social distancing.

Riverview Cafe will offer takeaway meals for breakfast, lunch and dinner Monday through Friday, as well as brunch and dinner on the weekends. Chik-fil-A will be open from 11 a.m. to 3 p.m. on weekdays. Starbucks will be open from 8 a.m. to 4 p.m. on weekdays. Waves in Oak Hall will serve meal options from 3 p.m. to midnight. Additionally, all PODS items will be available for purchase at Riverview Cafe and Waves.

Jacksonville University has worked with its partner, ARAMARK, to roll over all remaining Flex Dollars for JU Meal Plans for returning students. This means these dining benefits can be used once students return for in-person classes, whether that is later this summer or in the fall. Any unused Flex Dollars from the summer will automatically roll over to fall.

If you are a graduating senior, you will receive a refund in the amount of your unused Flex dollars.

Seniors also have the option to donate all or a portion of that refund to the Nellie Student Support Fund, which provides critical emergency monetary support to students facing financial need during these extraordinary circumstances.

In an effort to create space for students to focus on checking out, we have postponed the opening of Standby Lists for Fall 2020 communities. We will likely open these in April. Please continue to stay connected to your JU Email Address and watch for future Housing emails.

Virtual Town Halls

We held a virtual Town Hall with University leadership on March 19. (Length: 38:22)

We held a virtual Town Hall about housing on March 19. (Length: 20:42)

S/U Grading Option

No. The S/U option has no impact on the GPA.

You can declare the S/U option through the Satisfactory/Unsatisfactory Declaration eForm. eForms are located in My JU.

Yes, the S/U option is open to graduating seniors; however, if you need to raise your GPA above a 2.0, you should not select the S/U option, because it will not help raise your GPA.

If you earn a grade of S (equivalent to a D or higher), you will receive credit for the course. For courses that do not have a minimum grade, you will satisfy the requirement on your degree audit.

The Registrar’s Office will collect letter grades from faculty members. If you are in a course that requires a minimum grade we will look at the letter grade submitted by your instructor. If that grade meets the minimum grade required, the course will be satisfied with an S grade. If you do not meet the minimum grade required, you will be required to repeat the course but will have an S grade (if a D or higher is earned) on your transcript with no impact to your GPA.

No, the policies are different. Pass/fail has to be declared by the end of add/drop, and the failing grade is calculated in your GPA. The S/U option does not impact your GPA and can be declared through April 17.

No. This option is only available to undergraduate students. To avoid any potential issues with accreditation and regulatory boards, the S/U option is not available to graduate students. If you are a graduate student who needs assistance with online course work, it is recommended you reach out to your advisor and/or your instructor.

No, this option is only available for the Spring 2020 term.

Academic Resources

Academic advising to help you plan your fall term is available now through faculty members, who will be advising students remotely via email, phone, or text, and through the Academic Advising Office, which will meet with students in the following ways:

  • Phone: All staff phones have been forwarded directly to advising staff.
  • Email: Advisors will be communicating with students via email.
  • Web conference: Students will have the opportunity to meet with advisors via Zoom or Blackboard Collaborate.

Book an Advising Appointment

Advisor Contact Info

PC computer labs will be available to students in Gooding 113 and Gooding 114 (9:00 a.m. to 5:00 p.m.), and the MAC lab will be available in P129 (Fine Arts, 9:00 a.m. to 5:00 p.m.).  Access will be limited to ten students in a lab at one time to promote social distancing. 

During this time of remote teaching, all undergraduate classes now have access to online tutoring through Brainfuse, which offers instant, live tutoring, and the ability to submit a paper for the online writing lab to review. Students can access Brainfuse by going into their Blackboard class and clicking on Tools and selecting Brainfuse Online Tutoring.  A new window will open and bring students to the services available for that course. Contact the Academic Support Center with any questions at tutoring@ju.edu.

Research Guides are also available online. Students and faculty also have the opportunity to schedule a virtual meeting with a librarian via phone or Blackboard Collaborate. Book your appointment online. Anyone with questions is encouraged to email library staff at library@ju.edu.

The Writing Center is available to work with you electronically. Email wcenter@ju.edu for help. Tutors are monitoring this email address and aiming for a 48-hour turnaround on all submissions.

Additional Resources

The Career Resource Center is conducting virtual and phone appointments to assist students with their career needs. Students can set up appointments through Handshake or by e-mailing careers@ju.edu. Please be sure to designate whether you would like to conduct the appointment over video or over the phone.

Instructions for Virtual Resume Reviews

  1. Craft an email to careers@ju.edu
  2. Type "Resume Review" in the subject line
  3. Upload your resume as a Word Document
  4. Add any necessary details about what you are applying for in email body
  5. You will receive a response within 1-2 days!

Questions can be directed to careers@ju.edu and CRC staff will respond during normal business hours: Monday-Friday, 8:30am - 5:00pm 

In line with University precautions and CDC recommendations, the Student Counseling Center is moving all in-person student counseling services online until further notice. The SCC will use a secure client portal that allows counselors to continue meeting student needs through either secure messaging or telehealth technology, as appropriate.

Current clients of the SCC should have received an email (from scc@ju.edu) with an invitation to the secure client portal and instructions on how to coordinate appointments.

If you are a JU student without portal access and would like to request a telehealth meeting with a counselor, you can do so by filling out this form. Please use your JU email address. Within 48 hours, you should receive an invitation to the secure client portal where we will work with you to meet your needs.

If you have any problems interacting with our secure client portal, please email scc@ju.edu or sking5@ju.edu.