Grievances & Complaints

For academic grievances or complaints, please follow the policy outlined in your student handbook.

For non-academic grievances or complaints, please contact the following individuals:

Dr. Teresa MacGregor

Vice President, Enrollment Management

Email address  tmacgre@ju.edu

Dr. Wayne Mier

Assistant Director, NMBCPS

Email address  wmier@ju.edu

Dr. Kristie Gover

Dean of Students

Email address  kgover1@ju.edu

If your issue is unresolved, please contact:

Office of Articulation

Department of Education

Email address  articulation@fldoe.org
Telephone number  (850) 245-0427

Out-of-state distance education students, who have completed the internal grievance process and the applicable state grievance process, may appeal non-instructional complaints to the Postsecondary Reciprocal Distance Education Coordinating Council. For additional information, please visit: FL-SARA Complaint Process.

Contact

Nathan M. Bisk Center for Professional Studies

Office location

JU Downtown Campus
VyStar Tower, 18th Floor
76 South Laura Street
Jacksonville, FL, 32202

Email address

nmbcps@ju.edu
Jeremy Mulcahy, primary contact

Telephone number

(904) 256-7821