"The Green Pages" Student Handbook '07-'08

Campus Student Services

Academic Advising - 256-7170
Founders Building, 10
Academic advising is an important part of the overall educational process at JU. Students are encouraged to establish personal contacts with their advisors throughout their college careers. Academic advisors promote interaction with students, assist with course scheduling and career planning, monitor academic progress, provide accurate information about educational requirements and procedures, and refer students to other campus services when necessary. All undergraduate students are urged to meet with their advisors at least once per semester to discuss their academic progress and to plan a class schedule for the next term. An advisor’s approval is required for initial registration and schedule changes. Students with fewer than 24 semester hours earned and those who are undecided about a major, are assigned a professional advisor in the Advising Center, Founders Building, Room 10. Professional academic advisors are available weekdays from 8:30 a.m. to 5 p.m.  After students earn enough credit hours and have chosen a major, they are assigned faculty advisors within their major area of study. Students who are undecided about a major will stay with their professional academic advisor until a major has been selected.  Services offered by the Advising Center include advising programs for students experiencing academic difficulty, the Early Alert System of identifying specific issues that impede a student’s success in a particular class, mid-term progress reports and long-term academic planning.

Bookstore - 256-7500
Kinne University Center, Lower Level
The Bookstore sells academic books, class supplies, imprinted clothing, greeting cards and gift items. Customer services include, graduation announcements, class ring orders and small convenience items (food, health and beauty aids). Located in the Kinne University Center, the Bookstore operates Monday-Thursday, 9 a.m.-5 p.m., and Fridays, 9 a.m-4 p.m.

Career Services - 256-7054
Davis Student Commons, 3^rd Floor
The Career Services Center provides a variety of services and programs to support students and alumni in their efforts to make informed career choices and to effectively transition from undergraduate study to careers and graduate education.

Students who are undecided about a major may use Career Services to explore their interests and abilities and match them with JU academic programs.  Career Services offers individual career counseling as well as career workshops on subjects including personal assessment, resume writing and interviewing.  Additionally, Career Services helps students identify employment and internship opportunities.

The center sponsors guest speakers, job fairs in the spring and fall, an annual etiquette dinner, site visits to local employers, on-campus interviews, and other career-related events.  The center maintains an extensive career library, job and internship postings, and a website.

Commuter Council - 256-7650
Campus Activities Office – Davis Student Commons
The Jacksonville University Commuter Council is a student-led organization designed to enhance the commuter-student experience by integrating commuters into the Jacksonville University community. Realizing the different issues and situations that commuter students face, the Commuter Council advocates for commuter’s rights and opinions, and attempts to resolve commuter needs and problems.  The Council also provides commuter students with a variety of social events to promote on-campus involvement and interaction with fellow students.

Computer Access - 256-7200
Computers with required academic software are available to all registered students in the downstairs library computer lab and the Cyber Cafe, located in the Botts Residence Hall.  Each residential student is also provided with a dedicated network connection in their room that provides access to JU’s network resources and the Internet.  Wireless access is available in the upstairs area of the library as well in the Davis College of Business.  Please visit the Information Technology student portlet on My JU, https://my.ju.edu/ for more information.  The Information Technology Help Desk is located in Founders 14.

Controller - 256-7080
Student Financial Services – Howard Building, 1^st Floor
The Cashiers' Window, located in the Student Financial Services Office, is where you go  if you have questions regarding your student account, to pay your tuition and fees, put money on your Dolphin Card, and pick up student paychecks.  Window hours are Monday-Friday, 8:45a.m-4:15p.m.  In some cases, the Student Financial Associates at the window will direct you inside to see a Student Accountant. 

Counseling Center - 256-7180
Founders Building, room 8
All enrolled students are eligible for counseling services at the Student Counseling Center.  Students needing assistance or information on stress, anxiety, depression, eating disorders, relationship issues, alcohol or drugs, and/or family concerns may schedule an appointment.

Students are also welcome to schedule an appointment to discuss personal growth issues such as understanding yourself better, becoming more assertive, developing effective relationship skills, and learning better ways to balance your life and manage your time.  Counselors are also available to provide informational sessions and outreach programming on various topics as well as individual consultation for those concerned about a friend.  Confidentiality is protected under Federal Law.

Dining Services - 256-7540
Kinne University Center
Sodexho Campus Services provides the food service on campus. Campus Crossroads Café, located in Kinne Student Center, is the all you can eat location where meal plans are used.  Across from Crossroads is Einstein Brothers Bagels featuring soups, salads and sandwiches to eat in or to go.  Waves, coming soon in the South campus residence halls, will be serving a quick late night option including Pizza for those who need energy at midnight.  Freshens Yogurt and Smoothies are available at both the Cyber Café and Einstein Brothers. A new campus dining facility, “Nellie’s” is scheduled to open by Fall 2007 in the Davis Student Commons.  Sodexho also offers a full line of catering for special events.  Visit us at http://dining.ju.edu for more details.

Disability Support Services - 256-7070
Student Life Office – Davis Student Commons
A Student Life professional staff member is the university’s coordinator for Disability Support Services. The University recognizes that some disabilities are primarily physical, while others are psychological or involve specific disabilities of the learning process. Available resources include assistance with course scheduling, adjustments to full-time status requirements, coordination of services with other University departments such as Residential Life and Counseling Services, counseling in faculty/peer relations, guidance in lifestyle management and community agency referrals.  Accommodations in the classroom may include: priority seating, change of classroom, tape recording of lectures, extra time for tests, alternative test formats, etc.  If you seek assistance or request “reasonable accommodations” under the ADA Section 504, you must provide complete medical and/or psychological documentation to the coordinator for Disability Support Services.  Documentation must be current - not more than three years old.  Requests for “reasonable accommodations” must be done in a timely manner so faculty/staff can plan for the accommodations.  Students with disabilities are responsible for maintaining the same academic levels and appropriate behavior as other students.    Students must request “reasonable accommodations” each semester of enrollment to receive the accommodations.

Students with hearing and speech related disabilities should call the Florida Relay Service at 1-800-955-8771 for TDD assistance.

Dolphin Card - 256-7080
Student Financial Services – Howard Building, 1^st Floor
The JU Dolphin Card is your multipurpose student ID. The card also functions as a debit card, meal card, and allows you to gain access to recreational facilities. Details about the debit card features are available from the Student Financial Services Office or online at:
www.ju.edu/administration/controller.  Replacement cards may be obtained from the Public Safety Office, upon presentation of a receipt for the $10 replacement fee payable at the Controller’s Office.  Please keep this card with you at all times so you can identify yourself as a JU student upon request by authorized personnel.

Employment Opportunities - 256-7060
Students who wish to work while attending JU may contact the Student Financial Services Office for on-campus job opportunities. A listing of student jobs can be found on the student employment website via My.JU.  For those seeking off-campus jobs, Career Services maintains lists of potential employers.

Financial Aid - 256-7060
Student Financial Services – Howard Building, 1^st Floor
The Financial Aid office administers a comprehensive program of student financial assistance - both need-based and non-need based - that includes scholarships, grants, loans and employment opportunities.  You must apply for financial aid well in advance and allow ample processing time.  Financial Aid is located in the Student Financial Services Office, first floor Howard.

Fitness Center - 256-7548
Billie Nimnicht Jr. Fitness Center – Davis Student Commons, Lower Level
The Billie Nimnicht Jr. Fitness Center is located in the Davis Student Commons, and is available for all Jacksonville University students, staff, administration, and faculty. Users of the Fitness Center must be 16 years of age or older.  Students are not permitted to have guests utilize the fitness center.  Staff and faculty immediate family members are permitted to get a Guest Membership from the Campus Activities office and the JU affiliate is responsible for the conduct and actions of their guests.

Health Care for Resident Students - 256-7538
Residential Life Office – Oak Hall Lobby
Resident students participate in the University Infirmary Plan. The fee for this plan is included in the residence room charge. A doctor at the university’s designated health care provider can see students enrolled in the Infirmary Plan who become ill during the semester. The University provides transportation through a local taxi service to and from the infirmary for students without their own transportation.  In an emergency, rescue is always called. The Infirmary Plan does not cover emergency medical needs. Students will need to file individual insurance claims for these services.

Health Insurance - 256-7080
Student Financial Services – Howard Building, 1^st Floor
All full-time traditional undergraduate students enrolled for a minimum of twelve (12) credit hours will automatically be enrolled in the Jacksonville University Student Medical Insurance Plan and the premium for coverage is added to the tuition billing upon registration.  Coverage can be waived if evidence of other comparable coverage is presented prior to the waiver deadline.
General Rules for Enrollment
Students may enroll after the deadline only if there has been a significant life change (i.e. loss of prior coverage) and should contact the Jacksonville University Student Health Insurance Administrator at (904) 256-7080 or health@ju.edu. A written request must be submitted to the Controller’s office with documentation as to why they no longer are insured.  The rate will be pro-rated based on the month the student enrolls.
Special note for International Students
Waivers will only be accepted if your insurance coverage is based in the United States and the policy must be printed in English.
Special note for Active Duty Military Students
If you are non-NROTC Active Duty you will need to provide a completed waiver form and a letter from your CO, which states that you have full health and accident coverage.
Special note for Military Dependent Students
If you have Tricare Prime, a copy of your insurance card is still a requirement.  If you do not have your card, please visit www.humana-military.com to access your card online.  If you have Tricare Standard or Extra, your military ID card should not be photocopied.  Please submit your waiver in person to someone in the Controller's office and show them your ID.  They will then mark your waiver as showing proof.
Effective Dates: The effective date of benefit coverage for the 2007-2008 academic year is August 1, 2007 – July 31, 2008.
Waiver Procedure: All full-time traditional undergraduate students who have other comparable insurance coverage must file a waiver by the deadline below in order to waive participation in the Student Medical Insurance Plan.  All waivers and proof of current comparable coverage should be submitted to the Controller’s office.  If the waiver information has not been recived by the indicated deadline, the student will remain enrolled in the University’s Student Medical Insurance Plan and the charge for the Student Medical Insurance Plan cannot be removed.
Waiver Deadline:  The deadline to waive the student health insurance is August 13, 2007.
Premium Rates:  

Where to Find Help:
Enrollment and Pre-Enrollment Benefit Questions
Collegiate Risk Management
110 Athens Street
Tarpon Springs, FL 34689
Telephone number: 1-800-922-3420
http://www.collegiaterisk.com/
Provider Directory (BlueOptions – NetworkBlue): http://www.bcbsfl.com/
Jacksonville University Student Health Insurance Administrator: 904-256-7080 or health@ju.edu

International Students - 256-7070
Student Life Office – Davis Student Commons
International students make up a significant portion of JU’s student population and face a unique set of requirements to qualify for study in the United States. To help our international students make a smooth transition to college life and the U.S., the University has designated the Assistant Dean of Students as its international student advisor. With an office in the Davis Student Commons, third floor, the advisor guides international students through required processes and procedures from admission to graduation. The International Student Handbook contains specific information for international students including immigration regulations, Internal Revenue Service requirements, health and health insurance requirements, and general information about U.S. customs and courtesies.

Student Support Services – 256-7123
Student Support Services is a resource for the entire campus community, providing quality academic assistance beyond that received in the classroom.  Student Support Services, which manages most JU tutoring and the Riverside School, is now located on the third floor of the Swisher Library.  Student Support Services offers assistance with note taking, time management, preparing for tests, using textbooks efficiently, and other needs.  Student Support Services welcomes walk-in students as well as appointments and referrals.

Library Circulation Desk – 256-7277, Library Office – 256-7267
Housing more than a half million cataloged books, journals, newspapers, government documents, microform materials, audiovisual resources, as well as subscribing to many general and subject-specific information databases, the library is the campus hub for study, research and inquiry. Among its services are professional reference information assistance, individual and group library instruction, interlibrary loans, photocopying facilities and study rooms.  Open computer labs are available for student use as well as wireless Internet access within the library building.  Special collections include the Treasure Room of rare books, the Delius Collection, the Jacksonville University archives, the fine arts and audiovisual library, and the Jacksonville Historical Society library.  The automated catalog of the library’s holdings can be accessed from the Internet.  Students can check for the availability of titles, make reservations or request interlibrary loans all online.  Students may also check their accounts to see if they have overdue materials.  Library updates and other useful information including hours of operation are posted on the library’s web page at www.ju.edu/library.

Post Office - 256-7505
Kinne University Center – Lower Level
Student mailboxes are located in the campus post office, adjacent to the Bookstore. Each resident student is assigned a mailbox. The post office offers normal US Post Office services, including incoming and outgoing mail/parcels along with incoming UPS, FedEx, DHL, etc.  Window hours are Monday-Friday, 9:30 a.m.-2:30 p.m. Students are expected to check their mailboxes, as this is a primary mode of communication for the University.

Public Safety - 256-7585
Warehouse
University public safety officers provide the campus community with around-the-clock secuity and service. Located at the Third Street entrance, Public Safety’s mission is crime prevention, safety education, emergency services, traffic and parking management and the enforcement of University regulations for which it is responsible. Public Safety cooperates with federal, state and local law enforcement agencies. Public Safety monitors a network of “blue lights” emergency telephones placed throughout campus. Evening escort services are available upon request.

Registrar - 256-7090
Howard Building, 1^st Floor
The Registrar provides services for both undergraduate and graduate students including registration, grade reporting, transcript production, certification of veteran’s benefits, evaluation of transfer credits, final degree check for graduation and determination of academic honors. The Registrar’s Office window hours are 8:30 a.m.-5:00 p.m., Monday through Friday.  Information about the Registrar’s office may be found on their web page at http://www.ju.edu/departments/registrar.aspx.

Swimming Pool - 256-7520
The swimming pool is located behind the River House on the banks of the St. John’s River.  It is open to all Jacksonville University students, staff, administration, faculty, and their guests.  The pool is great for recreation, exercise, or just to enjoy the great Florida weather.  Lane lines are available for lap swimming and there are deep and shallow sections of the pool.

Vehicle Registration - 256-7585
Public Safety Office – Warehouse
All vehicles parked on the JU campus must be registered with the Department of Public Safety and must display a current parking decal at all times.  To obtain your parking decal, you must bring your state vehicle registration to the Public Safety Office located at the Third street entrance of the campus.  Decals are issued with the understanding that students will be responsible for reading and abiding by Jacksonville University’s parking rules and regulations.  Citations issued to your vehicle will be immediately placed on your account where they will remain until the citation is appealed or paid.  Students are allotted 15 calendar days from the date of the citation to file an appeal with Public Safety or pay the citation at the Controller’s office or e-Pay. 

Visitor parking passes are available in the Public Safety office and should be displayed for the duration of the visit.  Any vehicle without a parking pass/permit may be subject to receiving a citation or being towed off campus.