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Jacksonville University 2800 University Blvd North
Jacksonville, FL 32211

(904) 256-7000
(800) 225-2027 ext. 7000

Information Technology

     ​Information Technology is located in the Founders building on the campus of Jacksonville University. The Helpdesk is the central point of contact for all computer/network and telephone related service requests, technology questions and special requests. Give us a call to discuss your technology needs or just to tell us how we’re doing.  We look forward to serving you.
​You may contact the Helpdesk at (904) 256-7200 or by sending an email to
​You may also stop by the Helpdesk which is located in the Founders Building, Room 17.
For online assistance, please see our How-To's section on the left or click the following link.
Employees may also create trouble tickets online by going to the following website:
Please Note:  Student email has been changed from Microsoft Live/Outlook to Microsoft Office 365.   Please click the following icon for more information regarding this transition.

office 365.jpg 


 Fall 2014 Hours:

​Monday through Thursday

​8:30 am to 5:00 pm

5:00pm to 7:00pm for Phone Calls Only (No Walk-ins)

​Friday​8:30 am to 5:00 pm
​Saturday and SundayCLOSED


Voice mail messages can be left at any time. 
Leave your name, call back phone number and JU id #

(Voice mail messages are returned in a timely fashion.  If a message is left on the weekend or holiday, the phone call will be returned next business day)