Information Technology is located in the Founders building on the campus of Jacksonville University. The Helpdesk is the central point of contact for all computer/network and telephone related service requests, technology questions and special requests. Give us a call to discuss your technology needs or just to tell us how we’re doing. We look forward to serving you.
You may contact the Helpdesk at (904) 256-7200 or by sending an email to firstname.lastname@example.org
You may also stop by the Helpdesk which is located in the Founders Building, room 17.
For online assistance, please see our How-To's section on the left or click the following link.
Employees may also create trouble tickets online by going to the following website:
Please Note: Student email has been changed from Microsoft Live to Microsoft Office 365. Please click the following icon for more information regarding this transition.
Fall 2013 Hours:
Monday through Thursday - 8:30 a.m. to 7:00 p.m
(Phone calls only from 5:00pm to 7:00pm)
Friday - 8:30am to 5:00pm
Saturday and Sunday - CLOSED
Voice mail messages can be left at any time.
Leave your name, call back phone number and JU id #
(Voice mail messages are returned in a timely fashion. If a message is left on the weekend or holiday, the phone call will be returned next business day)