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Campus Student Services

Academic Advising - 256-7170
Howard Administration Building, 1st floor
Advisors in the Academic Advising Center work with students to create their first semester schedule at JU. Students who have a chosen major are assigned a faculty advisor within their major area of study for their first semester at JU. Academic advising is an important part of the overall educational process at JU and students are encouraged to establish personal contacts with their faculty advisors throughout their college careers. Academic advisors assist with course scheduling and career planning, monitor academic progress, provide information about educational requirements and procedures, and refer students to other campus services when necessary. All undergraduate students are encouraged to meet with their advisors at least once per semester to discuss their academic progress and to plan a class schedule for the next term. Students who are undecided about a major are assigned a professional advisor in the Academic Advising Center, Howard Administration Building, 1st floor until they do declare a major. Other services offered by the Academic Advising Center include programs for students experiencing academic difficulty, follow up to the Academic Intervention Forms (AIFs) submitted by faculty identifying issues that impede a student's success in a particular class, collecting and disseminating mid-term progress reports, and long-term academic planning. In addition, Academic Advising Center Advisors work with Student Athlete Services to meet    and discuss their NCAA eligibility requirements and track their progress throughout the student-athletes' university career.

Bookstore - 256-7500
Kinne University Center, Lower Level
The Bookstore sells all of your course materials (new/used/digital/rental), lab materials, school supplies, imprinted clothing and gift items.  Additional customer services include graduation regalia, class rings and small convenience items (food, health and beauty aids). Located in the Kinne University Center, the Bookstore operates Monday through Thursday 8:30am – 5:30pm; Friday 8:30am – 4:00pm; Saturday, 9am – 1pm (during the school year).  Visit our website for updated business hours related to class starts, special events and promotions at

Campus Security - 256-7585 or 256-7911
University Campus Security officers are responsible for providing the campus community with around-the-clock unarmed security services. Campus Security is located at the Green Street entrance in the Warehouse Building. Campus Security cooperates with federal, state and local law enforcement agencies to resolve reported criminal activity on campus. Campus Security supervises a network of "blue lights" emergency telephones placed throughout the campus. Evening escort services are available upon request.

Career Resource Center - 256-7054
Davis Student Commons, 3rd Floor,
The Career Resource Center (CRC) is committed to providing comprehensive career services to support students and alumni in the development, evaluation and implementation of career, educational and professional goals.

PHIN Connect

The CRC serves as the portal for employers to connect with JU students and maintains "Phin Connect", the University's online Career Management System where students can find internships, on-campus jobs, full- and part-time employment opportunities.

All other Services:

Specifically, the CRC offers career advising, career assessments, career express hours and individual career counseling sessions.  Workshops to help build your resume, cover letter and personal brand statements.  In addition, tools such as Optimal Resume, a premier resume builder, and Career Spots, quick videos provide guidance for various career related activities. Help with mock-interviews and events such as career expos, on-campus information sessions, as well as recruiting and employer networking events.

Computer Access - 256-7200
Computers with required academic software are available to all registered students in the downstairs library computer lab and the Cyber Cafe, located in Oak Hall. Each residential student is also provided with a dedicated network connection in their room that provides access to JU's network resources and the Internet. WIRELESS @ JU – Wireless is available in our student residences, classrooms, study and recreation buildings. We have also included outdoor areas to allow people to take advantage of our great Florida weather. See the coverage map at

Controller - 256-7080
Student Financial Services – Howard Building, 1st Floor
The Cashiers' Window, located in the Student Financial Services Office, is where you go if you have questions regarding your student account, to pay your tuition and fees, and pick up student paychecks. Window hours are Monday-Friday, 8:30 am – 5:00 pm. In some cases, the Student Financial Associates at the window will direct you inside to see a Student Accountant.

Counseling Center - 256-7180
Sam Marks Annex
Licensed psychologists and counselors are available at the Student Counseling Center to assist enrolled students with personal concerns and to provide student related consultation services to faculty and staff. Students needing assistance or information on stress, anxiety, depression, eating disorders, relationship issues, alcohol or drugs, and/or family concerns may schedule an appointment.

Students are also welcome to schedule an appointment to discuss personal growth issues such as understanding yourself better, becoming more assertive, developing effective relationship skills, and learning better ways to balance your life and manage your time. Counselors are also available to provide informational sessions and outreach programming on various topics as well as individual consultation for those concerned about a friend. Confidentiality is protected by state law. Outside entrance doors can be found behind the Sam Marks Chapel to the left of the Kinne Center or across the street from the Delius House.

Dining Services - 256-7540
Kinne University Center
Aramark is the food provider at Jacksonville University. Riverview Café, located in the Kinne Student Center, is a full service dining location offering an "all- you- can-eat" option. There are seven culinary stations featuring pizza, pasta saute, deli, comfort food, grill, salad and international cuisine. Starbucks, located in the Kinne Student Center features pastries, salads, sandwiches and full service barista station. Chick-fil-A, awarded for America's Healthiest Chain Restaurant, is located in the Davis Student Commons. Waves, located in Oak Hall, is your ideal late night quick snack option. Nightly features include pizza, salads, sandwiches and a variety of convenience snacks. Currents, located in the Davis College of Business, is a coffee lover's best option for a nice hot cup of Starbucks coffee or a cool smoothie treat.

Disability Support Services - 256-7067
Student Life Office – Davis Student Commons
A Student Life professional staff member is the university's Director for Disability Support Services. The University recognizes that some disabilities are primarily physical, while others are psychological or involve specific disabilities of the learning process. Available resources include assistance with course scheduling, coordination of services with other University departments such as Residential Life and Counseling Services, counseling in faculty/peer relations, guidance in lifestyle management and community agency referrals. Accommodations in the classroom may include: priority seating, change of classroom, audio recording of lectures, extra time for tests, alternative test formats, etc. If you seek assistance or request "reasonable accommodations" under the ADA Section 504, you must provide complete medical and/or psychological documentation to the Director for Disability Support Services. Documentation must be current - not more than three years old. Requests for "reasonable accommodations" must be made in a timely manner so faculty/staff can plan for the accommodations. Students with disabilities are responsible for maintaining the same academic levels and appropriate behavior as other students. Students must request "reasonable accommodations" each semester of enrollment to receive the accommodations.

Students with hearing and speech related disabilities should call the Florida Relay Service at 1-800-955-8771 for TDD assistance.

Dolphin 1Card - 1-866-552-4240

Student Financial Services – Howard Building, 1st Floor
The JU Dolphin 1Card is designed to serve Jacksonville University students' needs. The JU Dolphin 1Card may be used in a variety of ways: as an identification card, as a meal plan card for resident students and as a debit card, making cash practically unnecessary on campus and now at select off-campus locations. Students can use their JU Dolphin 1Card for purchases in the bookstore, at the vending and washing machines, the printers and copiers in the library and labs, and meals and snacks for our commuter students. New students will have their cards produced at Orientation. To register, make an on-line deposit or view Terms and Conditions at Replacement cards may be obtained from the Campus Security office. Please keep this card with you at all times so you can identify yourself as a JU student upon request by authorized personnel.

Employment Opportunities - 256-7064
Students who wish to work while attending JU may contact the Student Employment Coordinator, Donna Bratcher,, for available Federal and University campus positions, as well as the website at For those seeking off-campus jobs, Career Resource Center maintains lists of potential employers.

Financial Aid – 256-7060  
Student Financial Assistance – Howard Building, 1st Floor
The Student Financial Assistance office administers a comprehensive program of student financial assistance - both need-based and non-need based - that includes scholarships, grants, loans and employment opportunities. You must apply for financial aid well in advance of your anticipated enrollment and allow ample processing time. Financial Aid is located in the Student Financial Assistance Office, first floor Howard Building.

Billie Nimnicht Jr. Fitness Center - 256-7548
Davis Student Commons, Lower Level
The Billie Nimnicht Jr. Fitness Center is located in the Davis Student Commons and is available for all Jacksonville University students, faculty and staff. Fitness Center patrons must be 16 years of age or older. The JU community members are responsible for the conduct and actions of his/her guests.

Health Care for University Students

Student Life Office – Davis Student Commons – 256-7067

Residential Life Office – Village Apartment 1 - 256-7538

Jacksonville University has an agreement with an off-campus health care provider, Care Spot– Arlington. This agreement allows all Jacksonville University students access to urgent health care services. Students requesting treatment must present a valid Jacksonville University ID card and a valid health insurance card at the time of service. Claims will be filed against the student's health insurance on all medical and emergency procedures. An administrative hold will be placed on your account if you have an outstanding balance with Care Spot– Arlington.

Care Spot – Arlington is located at 1021 Cesery Blvd., Jacksonville, FL. Students may seek medical treatment at Care Spot – Arlington between the hours of 8:00am and 8:00pm, Monday – Friday and 8:00 am to 5:00 pm, Saturday and Sunday.

The University provides transportation for residential students through a local taxi service to and from Care Spot– Arlington for students without their own transportation. In an emergency, rescue services are always called. Please contact the Residential Life Office for access to this service.

Health Insurance - 256-7080

Student Financial Services – Howard Building, 1st Floor
All full-time traditional undergraduate students enrolled for a minimum of twelve (12) credit hours will automatically be enrolled in the Jacksonville University Student Medical Insurance Plan and the premium for coverage is added to the tuition billing upon registration. This plan is also automatically added for Orthodontics students, excluding those participating in the Clinical Research in Orthodontic Fellowship Program. Coverage can be waived if evidence of other comparable coverage is presented prior to the waiver deadline.

The University student health insurance policy is compliant with the Federal Health Care Reform law (section 1302b of the PPACA).

General Rules for Enrollment
Students may enroll after the deadline only if there has been a significant life change (i.e. loss of prior coverage) and should contact the Jacksonville University Student Health Insurance Administrator at (904) 256-7080 or A written request must be submitted to the Controller's office with documentation as to why they no longer are insured.

Special note for International Students
Waivers will only be accepted if your insurance coverage has a claims office in the United States and the policy must be written in English.

Special note for Active Duty Military Students
If you are non-NROTC Active Duty you will need to provide a completed waiver form and a letter from your CO, which states that you have full health and accident coverage.

Special note for Military Dependent Students
If you have Tricare Prime, a copy of your insurance card is still a requirement. If you do not have your card, please visit to access your card online. If you have Tricare Standard or Extra, your military ID card should not be photocopied. Please submit your waiver in person to someone in the Controller's office and show them your ID. They will then mark your waiver as showing proof.

Effective Dates: The effective date of benefit coverage for the 2016-2017 academic year is August 1, 2016 – July 31, 2017.

Waiver Procedure: All eligible students who have other comparable insurance coverage must file a waiver by the deadline below in order to waive participation in the Student Medical Insurance Plan. All waivers and proof of current comparable coverage should be submitted to the Controller's office. If the waiver information has not been received by the indicated deadline, the student will remain enrolled in the University's Student Medical Insurance Plan and the charge for the Student Medical Insurance Plan cannot be removed.

Waiver Deadline: The deadline to waive the student health insurance is September 2, 2016.
Premium Rates:
Annual: 08/01/2016 – 07/31/2017  $2,388.00
Spring: 01/11/2017 – 07/31/2017  $1,335.00
Summer: 05/16/2017 – 07/31/2017  $510.00

The Student Health Insurance Plan is underwritten by UnitedHealthcare Insurance Company.  Copies of the certificate of coverage are available from the University or viewed at

Questions about the plan?

Please contact Customer Service at 1-800-767-0700 or

International Students - 256-7067

Student Life Office – Davis Student Commons
International students make up a significant portion of JU's student population and face a unique set of requirements to qualify for study in the United States. To help our international students make a smooth transition to college life and the U.S., the University has designated the Associate Dean of Students as its international student advisor. With an office in the Davis Student Commons, third floor, the advisor guides international students through required processes and procedures from admission to graduation. The International Student Handbook contains specific information for international students including immigration regulations, Internal Revenue Service requirements, health and health insurance requirements, and general information about U.S. customs and courtesies.

Jacksonville University Student Alliance (JUSA) – 256-7520

Davis Student Commons – 3rd floor

The Jacksonville University Student Alliance (JUSA) serves as a voice and advocate for the student body. JUSA fosters and promotes a positive relationship between the student body, faculty and administration. JUSA serves as an advocate for students, distributes organization funding, and supports clubs and organizations to create a more vibrant campus life. JUSA's ultimate goal is to make a positive difference in the life of JU students while upholding the mission of the University.

The Center for Student Success/Free Peer Tutoring – 256-7806

Swisher Library – 3rd Floor
The Center for Student Success (CSS) is located on the 3rd floor of the Swisher Library and we provide a variety of FREE academic support services to all JU students. The CSS offers individualized tutoring in most subjects and promotes active, independent learning that seeks to assist students in developing critical thinking skills. The office's professional staff uses a student-centered holistic approach, which considers the "whole student" when discussing academic success strategies.

The CSS is a resource for the entire campus community that provides quality academic assistance outside of the classroom and instructor's office hours. The CSS also offers workshops and tutoring assistance with note taking, time management, preparing for tests, using textbooks efficiently, and many other academic needs you may not even realize are available – or that you need.  

We welcome walk-in students, but would prefer if students would stop on our website, schedule an appointment through MyJU or call to make an appointment. This way you can ensure the availability of assistance in the subject you need help in. Referrals are always welcome - please tell your friends.

Center for Student Success Hours

FALL & SPRING:   Mon – Thu: 10 am – 7 pm

                          Fridays: 10 am – 4 pm, noon – 4 pm/walk-ins only

SUMMER:             Mon – Thu: 10 am – 4:30 pm

  CLOSED on Fridays

Carl S. Swisher Library –

The Mission of the Library is to provide the best access to current, relevant, and historical information to the JU community. We provide quality information resources in multiple formats and have liaison outreach to support the academic programs. We offer guidance in research and review of sources; and teach critical thinking skills to evaluate the quality of sources and publications. The library is viewed as a place on campus to get work done and provide a physical collaborative gathering space to foster student learning and personal growth.

Check out our dynamic digital collections by conveniently accessing our electronic databases, eBooks, and streaming content by visiting Online users have access to high quality academic research at your fingertips at any hour or location. The Carl S. Swisher library has books that circulate and items on reserve, computer labs, quiet study areas, group study rooms, free DVD check-out, a leisure reading collection and a staff committed to meeting your needs.

NROTC - 256-7480
Tillie K. Fowler Building

The Navy Reserve Officers Training Program (NROTC) is a multi-year program that runs concurrently with a student's normal college or university educational course of study. In addition to a normal academic workload leading to a Baccalaureate degree, NROTC students attend classes in Naval Science, participate in the NROTC unit for drill, physical training, and other activities, and are generally taught the leadership principles and high ideals of a military officer. During the summer break between school years, NROTC students participate in a variety of training activities. These sessions help students understand various career options as well as familiarize them with a military life. Upon graduation, midshipmen who complete all academic requirements in the NROTC program are commissioned as Ensigns in the Navy or Second Lieutenants in the Marine Corps. Some midshipmen may be commissioned temporarily into the Individual Ready Reserve (IRR).

NROTC programs are conducted at civilian universities and colleges and are made up of several different types of students:

(1) National Four-Year Scholarship Midshipman Program students are selected from applicants through a national competition. Applicants apply for either Navy Option or Marine option and selectees are appointed MIDN in either the United States Naval Reserve (USNR) or United States Marine Corps Reserve (USMCR), as appropriate. Selectees also are granted the compensation and benefits authorized by law and current policy during the Basic Course (not to exceed 20 months) and the Advanced Course (not to exceed 20 months) for a total period not to exceed four years (40 months or 50 months with approved fifth year benefits). During this period, the government pays for college tuition, authorized fees, a textbook stipend, a subsistence allowance as prescribed by law and Navy policy, and provides uniforms or compensation in lieu.

(2) National Two-Year Scholarship Midshipman Program students are selected through a national competition from non-College Program applicants who meet the eligibility criteria and have at least two years of academic study remaining toward a baccalaureate degree. Those selected are appointed MIDN U.S. Navy or Marine Corps Reserve upon reporting for enrollment in the NROTC advanced course. They qualify for enrollment in the Advanced Course by successfully completing Naval Science Institute (NSI). Students enrolled as Two-Year Scholarship Program students have the same privileges and obligations as those enrolled in the Four-Year Scholarship Program.

(3) The NROTC College Program students are offered to college students who wish to serve their country as commissioned officers, but who have not been awarded any form of an NROTC scholarship. College Program students are selected from those who have applied for enrollment at the NROTC unit and sign a contract in which they agree to complete certain Naval Science courses and one summer training period. The Basic Course of the College Program is designed for those students with at least three years of college coursework remaining. While in the Basic Course, students have the status of civilians.

(4) NROTC Advanced Standing students are considered to be in Advanced Standing if they are selected by NSTC OD2 or Marine Corps Recruiting Command (MCRC) for Advanced Standing, accepted in the Advanced Course by the PNS, and attend the third year of the Naval Science course. NROTC College Program Advanced Standing includes the third and fourth year of Naval Science classes and First Class (1/C) summer training. Every student selected for the Advanced Course must enlist in the Naval or Marine Corps Reserve prior to commencing the Advanced Course. In return for enlistment and acceptance into the Advanced Course, the Navy will provide each Advanced Standing student uniforms, Naval Science textbooks, and a subsistence allowance for a maximum of 20 months. The NROTC College Program student, upon graduation and completion of Naval Science requirements, will be commissioned as an Ensign in the Navy or as a Second Lieutenant in the Marine Corps.

(5) Seaman to Admiral-21 Officer Candidates are active duty enlisted personnel who were competitively selected to participate in an educational degree program which leads to a commission in the United States Navy.

(6) Marine Enlisted Commissioning and Education Program Officer Candidates are active duty enlisted personnel who were competitively selected to participate in a baccalaureate degree program which leads to a commission in the United States Marine Corps.

(7) Naval Science Students with the approval of the PNS/OIC and the university, students who are not participating in any NROTC scholarship program may enroll in Naval Science courses because of their personal interest in the course or as a candidate for enrollment in the NROTC College Program or Merchant Marine Reserve, USNR MIDN Program (see Paragraph 3-19). These civilians are known as Naval Science students. Such enrollments are permitted provided the acceptance of such students will not adversely affect the instruction given to students who are participating in NROTC programs. Naval Science students are not members of the NROTC unit or DNS. Unless specifically authorized by NSTC OD, they will not be eligible to participate in NROTC Summer Training, or unit physical fitness training or drill, and will not be issued uniforms, have access to sensitive information, or receive any NROTC benefits. They are not considered NROTC MIDN and may withdraw from Naval Science classes per university guidelines.

For more information visit or


Phone: 904-256-7487

Fax: 904-256-7499

Post Office - 256-7505
Kinne University Center – Lower Level
Student mailboxes are located in the campus post office, adjacent to the Bookstore. Each resident student needs to stop by the JU Post Office to set up their mail box. The post office offers normal US Post Office services, including incoming and outgoing mail/parcels along with incoming UPS, FedEx, DHL, etc. Window hours are Monday-Friday, 9:30 a.m.-2:30 p.m. Students are expected to check their mailboxes, as this is a primary mode of communication for the University.

Registrar - 256-7090
Howard Building, 1st Floor
The Registrar provides services for both undergraduate and graduate students including registration, grade reporting, transcript production, evaluation of transfer credits, final degree check for graduation and determination of academic honors. The Registrar's Office window hours are Monday-Friday 8:30 a.m.-5:00 p.m. Information about the Registrar's office may be found on their web page.

Student Media
Jacksonville University has a variety of student media outlets. All groups are staffed by students, advised by faculty and supervised by a Media Board. The Navigator, The Riparian, The Aquarian, the Dolphin Channel and Dolphin Radio all provide excellent opportunities for professional experience.

Vehicle Registration - 256-7585 or 256-7911
Campus Security Office – Warehouse
All vehicles parked on the JU campus must be registered with the Department of Campus Security and must display a current parking decal at all times. This includes cars, motorcycles, motor scooters, and bicycles. To obtain your parking decal, you may complete the on-line registration process, print the completed registration document and bring it along with your Drivers License and vehicle registration (for verification purposes) to the Department of Campus Security (Green Street entrance) and your decal will be issued in an expeditious manner. There is a separate form to complete when registering your bicycle. Or you may choose to bring your state vehicle registration to the Campus Security Office and complete the registration document there. Decals are issued with the understanding that students will be responsible for reading and abiding by Jacksonville University's parking rules and regulations. Citations issued to your vehicle will immediately be placed on your account where they will remain until the citation is appealed or paid. Students are allotted 15 calendar days from the date of the citation to file an appeal with Campus Security or pay the citation at the Controller's office or WebAdvisor.
Visitor parking passes are available in the Campus Security office and should be displayed for the duration of the visit. Any vehicle without a parking pass/permit may be subject to receiving a citation or being towed off campus.