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Campus Student Services

Academic Advising - 256-7170
Howard Administration Building, 1st floor
Advisors in the Academic Advising Center work with students to create their first semester schedule at JU. Students who have a chosen major are assigned a faculty advisor within their major area of study for their first semester at JU. Academic advising is an important part of the overall educational process at JU and students are encouraged to establish personal contacts with their faculty advisors throughout their college careers. Academic advisors assist with course scheduling and career planning, monitor academic progress, provide information about educational requirements and procedures, and refer students to other campus services when necessary. All undergraduate students are encouraged to meet with their advisors at least once per semester to discuss their academic progress and to plan a class schedule for the next term. Students who are undecided about a major are assigned a professional advisor in the Academic Advising Center, Howard Administration Building, 1st floor until they do declare a major. Other services offered by the Academic Advising Center include programs for students experiencing academic difficulty, follow up to the Academic Intervention Forms (AIFs) submitted by faculty identifying issues that impede a student's success in a particular class, collecting and disseminating mid-term progress reports, and long-term academic planning. In addition, Academic Advising Center Advisors work with Student Athlete Services to meet    and discuss their NCAA eligibility requirements and track their progress throughout the student-athletes' university career.

Bookstore - 256-7500
Kinne University Center, Lower Level
The Bookstore sells all of your course materials (new/used/digital/rental), lab materials, school supplies, imprinted clothing and gift items.  Additional customer services include graduation regalia, class rings and small convenience items (food, health and beauty aids). Located in the Kinne University Center, the Bookstore operates Monday 8:45 am-6 pm; Tuesday - Thursday 8:45 am - 5:30 pm; Friday, 8:45 am - 4 pm; and Saturday, 9am – 1pm (during the school year).  Visit our website for updated business hours related to special events and promotions at

Campus Security - 256-7585 or 256-7911
University Campus Security officers are responsible for providing the campus community with around-the-clock unarmed security services. Campus Security is located at the Green Street entrance in the Warehouse Building. Campus Security cooperates with federal, state and local law enforcement agencies to resolve reported criminal activity on campus. Campus Security supervises a network of "blue lights" emergency telephones placed throughout the campus. Evening escort services are available upon request.

Career Development Center - 256-7054
Davis Student Commons, 3rd Floor,
The Career Development Center (CDC) is committed to providing comprehensive career services to support students and alumni in the development, evaluation and implementation of career, educational and professional goals.

ECHO: Experiential Learning Program
As part of the ECHO program, the Career Development Center offers students assistance finding and preparing for internships with local employer organizations.

PHIN Connect

The CDC serves as the portal for employers to connect with JU students and maintains "Phin Connect", the University's online Career Management System where students can find internships, on-campus jobs, full- and part-time employment opportunities.

All other Services:

Specifically, the CDC offers drop-in career consulting, ongoing, individual career counseling, career assessment, resume/cover letter/personal statement critiquing, self-help resources for key career concerns, mock-interviewing, workshops, a career expo, networking events and on-campus recruiting.

Computer Access - 256-7200
Computers with required academic software are available to all registered students in the downstairs library computer lab and the Cyber Cafe, located in Oak Hall. Each residential student is also provided with a dedicated network connection in their room that provides access to JU's network resources and the Internet. WIRELESS @ JU – Wireless is available in our student residences, classrooms, study and recreation buildings. We have also included outdoor areas to allow people to take advantage of our great Florida weather. See the coverage map at

Controller - 256-7080
Student Financial Services – Howard Building, 1st Floor
The Cashiers' Window, located in the Student Financial Services Office, is where you go if you have questions regarding your student account, to pay your tuition and fees, put money on your Dolphin Card, and pick up student paychecks. Window hours are Monday-Friday, 8:30 am – 5:00 pm. In some cases, the Student Financial Associates at the window will direct you inside to see a Student Accountant.

Counseling Center - 256-7180
Sam Marks Annex
Licensed psychologists and counselors are available at the Student Counseling Center to assist enrolled students with personal concerns and to provide student related consultation services to faculty and staff. Students needing assistance or information on stress, anxiety, depression, eating disorders, relationship issues, alcohol or drugs, and/or family concerns may schedule an appointment.

Students are also welcome to schedule an appointment to discuss personal growth issues such as understanding yourself better, becoming more assertive, developing effective relationship skills, and learning better ways to balance your life and manage your time. Counselors are also available to provide informational sessions and outreach programming on various topics as well as individual consultation for those concerned about a friend. Confidentiality is protected by state law. Outside entrance doors can be found behind the Sam Marks Chapel to the left of the Kinne Center or across the street from the Delius House.

Dining Services - 256-7540
Kinne University Center
Aramark is the food provider at Jacksonville University. Riverview Café, located in the Kinne Student Center, is a full service dining location offering an "all- you- can-eat " option. There are five culinary stations featuring pizza, deli, comfort food, grill, vegetarian, salad and international cuisine. Einstein Brothers Bagels, located in the Kinne Student Center features bagels, soups, salads, sandwiches, smoothies and full service barista station. Chick-fil-A, awarded for America's Healthiest Chain Restaurant, is located in the Davis Student Commons. Waves, located in Oak Hall, is your ideal late night quick snack option. Nightly features include pizza, salads, sandwiches and a variety of convenience snacks. Currents, located in the Davis College of Business, is a coffee lover's best option for a nice hot cup of Starbucks coffee or a cool smoothie treat.

Disability Support Services - 256-7067
Student Life Office – Davis Student Commons
A Student Life professional staff member is the university's coordinator for Disability Support Services. The University recognizes that some disabilities are primarily physical, while others are psychological or involve specific disabilities of the learning process. Available resources include assistance with course scheduling, coordination of services with other University departments such as Residential Life and Counseling Services, counseling in faculty/peer relations, guidance in lifestyle management and community agency referrals. Accommodations in the classroom may include: priority seating, change of classroom, tape recording of lectures, extra time for tests, alternative test formats, etc. If you seek assistance or request "reasonable accommodations" under the ADA Section 504, you must provide complete medical and/or psychological documentation to the coordinator for Disability Support Services. Documentation must be current - not more than three years old. Requests for "reasonable accommodations" must be made in a timely manner so faculty/staff can plan for the accommodations. Students with disabilities are responsible for maintaining the same academic levels and appropriate behavior as other students. Students must request "reasonable accommodations" each semester of enrollment to receive the accommodations.

Students with hearing and speech related disabilities should call the Florida Relay Service at 1-800-955-8771 for TDD assistance.

Dolphin Card - 256-7080

Student Financial Services – Howard Building, 1st Floor
The JU Dolphin 1Card is designed to serve Jacksonville University students' needs. The JU Dolphin 1Card may be used in a variety of ways: as an identification card, as a meal plan card for resident students and as a debit card, making cash practically unnecessary on campus and now at select off-campus locations. Students can use their JU Dolphin 1Card for purchases in the bookstore, at the vending and washing machines, the printers and copiers in the library and labs, and meals and snacks for our commuter students. New students will have their cards produced at Orientation. To register, make an on-line deposit or view Terms and Conditions at Replacement cards may be obtained from the Campus Security office. Please keep this card with you at all times so you can identify yourself as a JU student upon request by authorized personnel.

Employment Opportunities - 256-7064
Students who wish to work while attending JU may contact the Student Employment Coordinator, Misty Pippins, at,  for available Federal and University campus positions, as well as the website at For those seeking off-campus jobs, Career Development maintains lists of potential employers.

Financial Aid – 256-7060  
Student Financial Assistance – Howard Building, 1st Floor
The Student Financial Assistance office administers a comprehensive program of student financial assistance - both need-based and non-need based - that includes scholarships, grants, loans and employment opportunities. You must apply for financial aid well in advance and allow ample processing time. Financial Aid is located in the Student Financial Assistance Office, first floor Howard.

Billie Nimnicht Jr. Fitness Center - 256-7548
Davis Student Commons, Lower Level
The Billie Nimnicht Jr. Fitness Center is located in the Davis Student Commons and is available for all Jacksonville University students, faculty and staff. Fitness Center patrons must be 16 years of age or older. The JU community members are responsible for the conduct and actions of his/her guests.

Health Care for University Students

Student Life Office – Davis Student Commons – 256-7067

Residential Life Office – Village Apartment 1 - 256-7538

Jacksonville University has an agreement with an off-campus health care provider, Care Spot– Arlington. This agreement allows all Jacksonville University students access to urgent health care services. Students requesting treatment must present a valid Jacksonville University ID card and a valid health insurance card at the time of service. Claims will be filed against the student's health insurance on all medical and emergency procedures. An administrative hold will be placed on your account if you have an outstanding balance with Care Spot– Arlington.

Care Spot – Arlington is located at 1021 Cesery Blvd., Jacksonville, FL. Students may seek medical treatment at Care Spot – Arlington between the hours of 8:00am and 8:00pm, Monday – Friday and 8:00 am to 5:00 pm, Saturday and Sunday.

The University provides transportation for residential students through a local taxi service to and from Care Spot– Arlington for students without their own transportation. In an emergency, rescue services are always called. Please contact the Residential Life Office for access to this service.

Health Insurance - 256-7080

Student Financial Services – Howard Building, 1st Floor
All full-time traditional undergraduate students enrolled for a minimum of twelve (12) credit hours will automatically be enrolled in the Jacksonville University Student Medical Insurance Plan and the premium for coverage is added to the tuition billing upon registration. This plan is also automatically added for Orthodontics students, excluding those participating in the Clinical Research in Orthodontic Fellowship Program. Coverage can be waived if evidence of other comparable coverage is presented prior to the waiver deadline.

The University student health insurance policy is compliant with the Federal Health Care Reform law (section 1302b of the PPACA).

General Rules for Enrollment
Students may enroll after the deadline only if there has been a significant life change (i.e. loss of prior coverage) and should contact the Jacksonville University Student Health Insurance Administrator at (904) 256-7080 or A written request must be submitted to the Controller's office with documentation as to why they no longer are insured.

Special note for International Students
Waivers will only be accepted if your insurance coverage has a claims office in the United States and the policy must be written in English.

Special note for Active Duty Military Students
If you are non-NROTC Active Duty you will need to provide a completed waiver form and a letter from your CO, which states that you have full health and accident coverage.

Special note for Military Dependent Students
If you have Tricare Prime, a copy of your insurance card is still a requirement. If you do not have your card, please visit to access your card online. If you have Tricare Standard or Extra, your military ID card should not be photocopied. Please submit your waiver in person to someone in the Controller's office and show them your ID. They will then mark your waiver as showing proof.

Effective Dates: The effective date of benefit coverage for the 2015-2016 academic year is August 1, 2015 – July 31, 2016.

Waiver Procedure: All eligible students who have other comparable insurance coverage must file a waiver by the deadline below in order to waive participation in the Student Medical Insurance Plan. All waivers and proof of current comparable coverage should be submitted to the Controller's office. If the waiver information has not been received by the indicated deadline, the student will remain enrolled in the University's Student Medical Insurance Plan and the charge for the Student Medical Insurance Plan cannot be removed.

Waiver Deadline: The deadline to waive the student health insurance is August 28, 2015.
Premium Rates:
Annual: 08/01/2015 – 07/31/2016  $1,863.00
Spring: 01/11/2016 – 07/31/2016  $1,033.00
Summer: 05/16/2016 – 07/31/2016  $392.00


The Student Health Insurance Plan is underwritten by UnitedHealthcare Insurance Company.  Copies of the certificate of coverage are available from the University or viewed at

Questions about the plan?

Please contact Customer Service at 1-800-767-0700 or

International Students - 256-7067

Student Life Office – Davis Student Commons
International students make up a significant portion of JU's student population and face a unique set of requirements to qualify for study in the United States. To help our international students make a smooth transition to college life and the U.S., the University has designated the Associate Dean of Students as its international student advisor. With an office in the Davis Student Commons, third floor, the advisor guides international students through required processes and procedures from admission to graduation. The International Student Handbook contains specific information for international students including immigration regulations, Internal Revenue Service requirements, health and health insurance requirements, and general information about U.S. customs and courtesies.

Jacksonville University Student Alliance (JUSA) – 256-7520

Davis Student Commons – 3rd floor

The Jacksonville University Student Alliance (JUSA) serves as a voice and advocate for the student body. JUSA fosters and promotes a positive relationship between the student body, faculty and administration. JUSA serves as an advocate for students, distributes organization funding, and supports clubs and organizations to create a more vibrant campus life. JUSA's ultimate goal is to make a positive difference in the life of JU students while upholding the mission of the University.

The Center for Student Success/Free Peer Tutoring – 256-7806

Swisher Library – 3rd Floor
The Center for Student Success (CSS) is located on the 3rd floor of the Swisher Library and we provide a variety of academic support services to all JU students. The CSS offers free individualized tutoring in most subjects and promotes active, independent learning that seeks to assist students in developing critical thinking skills. The office's professional staff uses a student-centered holistic approach, which considers the "whole student" when discussing academic success strategies.

The CSS is a resource for the entire campus community that provides quality academic assistance outside of the classroom and instructor's office hours. The CSS also offers workshops and tutoring assistance with note taking, time management, preparing for tests, using textbooks efficiently, and many other academic needs you may not even realize are available – or that you need.  

We welcome walk-in students, but would prefer if students would call and make an appointment to ensure availability of assistance in the subject you need help in. Referrals are always welcome - please tell your friends.

Center for Student Success Hours

SUMMER:             Mon – Thu: 1 pm – 6 pm, CLOSED on Fridays

FALL & SPRING:   Mon – Thu: 9 am – 7 pm, 10 am – 4 pm on Fridays

Carl S. Swisher Library –

The Mission of the Library is to provide the best access to current, relevant, and historical information to the JU community. We provide quality information resources in multiple formats and have liaison outreach to support the academic programs. We offer guidance in research and review of sources; and teach critical thinking skills to evaluate the quality of sources and publications. The library is viewed as a place on campus to get work done and provide a physical collaborative gathering space to foster student learning and personal growth.

Check out our dynamic digital collections by conveniently accessing our electronic databases, eBooks, and streaming content by visiting Online users have access to high quality academic research at your fingertips at any hour or location. The Carl S. Swisher library has books that circulate and items on reserve, computer labs, quiet study areas, group study rooms, free DVD check-out, a leisure reading collection and a staff committed to meeting your needs.

NROTC - 256-7480
Tillie K. Fowler Building

The Navy Reserve Officers Training Program (NROTC) is a multi-year program that runs concurrently with a student's normal college or university educational course of study. In addition to a normal academic workload leading to a Baccalaureate degree, NROTC students attend classes in Naval Science, participate in the NROTC unit for drill, physical training, and other activities, and are generally taught the leadership principles and high ideals of a military officer. During the summer break between school years, NROTC students participate in a variety of training activities. These sessions help students understand various career options as well as familiarize them with a military life. Upon graduation, midshipmen who complete all academic requirements in the NROTC program are commissioned as Ensigns in the Navy or Second Lieutenants in the Marine Corps. Some midshipmen may be commissioned temporarily into the Individual Ready Reserve (IRR).

NROTC programs are conducted at civilian universities and colleges and are made up of several different types of students:

(1) National Four-Year Scholarship Midshipman Program students are selected from applicants through a national competition. Applicants apply for either Navy Option or Marine option and selectees are appointed MIDN in either the United States Naval Reserve (USNR) or United States Marine Corps Reserve (USMCR), as appropriate. Selectees also are granted the compensation and benefits authorized by law and current policy during the Basic Course (not to exceed 20 months) and the Advanced Course (not to exceed 20 months) for a total period not to exceed four years (40 months or 50 months with approved fifth year benefits). During this period, the government pays for college tuition, authorized fees, a textbook stipend, a subsistence allowance as prescribed by law and Navy policy, and provides uniforms or compensation in lieu.

(2) National Two-Year Scholarship Midshipman Program students are selected through a national competition from non-College Program applicants who meet the eligibility criteria and have at least two years of academic study remaining toward a baccalaureate degree. Those selected are appointed MIDN U.S. Navy or Marine Corps Reserve upon reporting for enrollment in the NROTC advanced course. They qualify for enrollment in the Advanced Course by successfully completing Naval Science Institute (NSI). Students enrolled as Two-Year Scholarship Program students have the same privileges and obligations as those enrolled in the Four-Year Scholarship Program.

(3) The NROTC College Program students are offered to college students who wish to serve their country as commissioned officers, but who have not been awarded any form of an NROTC scholarship. College Program students are selected from those who have applied for enrollment at the NROTC unit and sign a contract in which they agree to complete certain Naval Science courses and one summer training period. The Basic Course of the College Program is designed for those students with at least three years of college coursework remaining. While in the Basic Course, students have the status of civilians.

(4) NROTC Advanced Standing students are considered to be in Advanced Standing if they are selected by NSTC OD2 or Marine Corps Recruiting Command (MCRC) for Advanced Standing, accepted in the Advanced Course by the PNS, and attend the third year of the Naval Science course. NROTC College Program Advanced Standing includes the third and fourth year of Naval Science classes and First Class (1/C) summer training. Every student selected for the Advanced Course must enlist in the Naval or Marine Corps Reserve prior to commencing the Advanced Course. In return for enlistment and acceptance into the Advanced Course, the Navy will provide each Advanced Standing student uniforms, Naval Science textbooks, and a subsistence allowance for a maximum of 20 months. The NROTC College Program student, upon graduation and completion of Naval Science requirements, will be commissioned as an Ensign in the Navy or as a Second Lieutenant in the Marine Corps.

(5) Seaman to Admiral-21 Officer Candidates are active duty enlisted personnel who were competitively selected to participate in an educational degree program which leads to a commission in the United States Navy.

(6) Marine Enlisted Commissioning and Education Program Officer Candidates are active duty enlisted personnel who were competitively selected to participate in a baccalaureate degree program which leads to a commission in the United States Marine Corps.

(7) Naval Science Students with the approval of the PNS/OIC and the university, students who are not participating in any NROTC scholarship program may enroll in Naval Science courses because of their personal interest in the course or as a candidate for enrollment in the NROTC College Program or Merchant Marine Reserve, USNR MIDN Program (see Paragraph 3-19). These civilians are known as Naval Science students. Such enrollments are permitted provided the acceptance of such students will not adversely affect the instruction given to students who are participating in NROTC programs. Naval Science students are not members of the NROTC unit or DNS. Unless specifically authorized by NSTC OD, they will not be eligible to participate in NROTC Summer Training, or unit physical fitness training or drill, and will not be issued uniforms, have access to sensitive information, or receive any NROTC benefits. They are not considered NROTC MIDN and may withdraw from Naval Science classes per university guidelines.


For more information visit or


Phone: 904-256-7487

Fax: 904-256-7499

Post Office - 256-7505
Kinne University Center – Lower Level
Student mailboxes are located in the campus post office, adjacent to the Bookstore. Each resident student needs to stop by or call the JU Post Office to set up their mail box. The post office offers normal US Post Office services, including incoming and outgoing mail/parcels along with incoming UPS, FedEx, DHL, etc. Window hours are Monday-Friday, 9:30 a.m.-2:30 p.m. Students are expected to check their mailboxes, as this is a primary mode of communication for the University.

Registrar - 256-7090
Howard Building, 1st Floor
The Registrar provides services for both undergraduate and graduate students including registration, grade reporting, transcript production, evaluation of transfer credits, final degree check for graduation and determination of academic honors. The Registrar's Office window hours are Monday-Friday 8:30 a.m.-5:00 p.m. Information about the Registrar's office may be found on their web page.

Student Media
Jacksonville University has a variety of student media outlets. All groups are staffed by students, advised by faculty and supervised by a Media Board. The Navigator, The Riparian, The Aquarian, the Dolphin Channel and Dolphin Radio all provide excellent opportunities for professional experience.

Vehicle Registration - 256-7585 or 256-7911
Campus Security Office – Warehouse
All vehicles parked on the JU campus must be registered with the Department of Campus Security and must display a current parking decal at all times. This includes cars, motorcycles, motor scooters, and bicycles. To obtain your parking decal, you may complete the on-line registration process, print the completed registration document and bring it along with your Drivers License and vehicle registration (for verification purposes) to the Department of Campus Security (Green Street entrance) and your decal will be issued in an expeditious manner. There is a separate form to complete when registering your bicycle. Or you may choose to bring your state vehicle registration to the Campus Security Office and complete the registration document there. Decals are issued with the understanding that students will be responsible for reading and abiding by Jacksonville University's parking rules and regulations. Citations issued to your vehicle will immediately be placed on your account where they will remain until the citation is appealed or paid. Students are allotted 15 calendar days from the date of the citation to file an appeal with Campus Security or pay the citation at the Controller's office or WebAdvisor.
Visitor parking passes are available in the Campus Security office and should be displayed for the duration of the visit. Any vehicle without a parking pass/permit may be subject to receiving a citation or being towed off campus.


Student Involvement


To develop and transform the JU community; to be the premier co-curricular experience center offered by any college or university.


To support the success and development of each student through diverse, co-curricular experiences.

Collaboration: Committed to the creative powers in teamwork
Empathy: Show compassion and care for all members of our JU community
Equity: Make ethical and impartial decisions in a just manner
Accountability: Individual responsibility through transparency and trust
Integrity: Adherence to a strong value system guided by honesty and respect
Excellence: Passionate dedication to continual improvement and innovation

Student Involvement 256-7520

Davis Student Commons, 3rd Floor

Student Involvement (SI) is comprised of three main areas: Student Activities, Student Organizations and Fraternity & Sorority Life.

Dolphin Productions – 256-7520

Davis Student Commons, 3rd Floor

Dolphin Productions (DP) is the student-run programming board at Jacksonville University

Fraternity and Sorority Life – 256-7520

Davis Student Commons, 3rd Floor

Jacksonville University's fraternity/sorority community is rich I opportunities for leadership, scholarship, social interaction and community service.  Greek letter organizations exist at the pleasure of the University.  If University policies are violated or the organization fails to uphold its stated objectives and policies, then the privilege of existing at the University may be revoked.  The Student Life Office will refer alleged group conduct violators to a judicial officer or board.  Conduct violations by members of a fraternity/sorority may culminate in action being filed against the group as a whole for their failure to uphold University policy.

The University, the input of IFC/NPHC and Panhellenic, has the authority to invite a nationally affiliated group to colonize.  The decision to colonize additional groups at JU will be based on enrollment figures, recruitment statistics and stability of existing groups.  The purpose of these procedures is to make every effort to determine that expansion of the system with a new group will be successful and will contribute constructively to the life of the University community.

Department of Recreation & Operations

The Department of Recreation and Operations (Rec & Ops) oversees the University Intramural Sports programs and recreation initiatives and runs the day-to-day operations of the Davis Student Commons and River House.  Rec & Ops is the largest on-campus student employer with students hired as Supervisors and Student Assistants in the Davis Student Commons and River House; as Intramural Officials and Coordinators for our Intramural Sports programs; as Group Exercise Instructors in the Nimnicht Fitness Center; and as Lifeguards ensuring the safety of swimmers at the Lonnie Wurn Pool. 

Recreation programs within the department include Intramural Sports, Group Exercise classes, and the Open Rec equipment check-out program located in the River House. 

The Davis Student Commons is the campus hub of student life at JU.  The professional staff for the Student Solutions Center, Student Involvement (Greek Life, JUSA, Student Activities, and Student Organizations), Varsity Sports, the Career Development Center, and the Dean of Students are all found here.  The Davis Student Commons is also home to the Nimnicht Fitness Center, Buccaneer Game Room, a student study lounge, Ross Theater, Usen Auditorium, and multiple meeting rooms.  Chick-fil-A offers on-site dining.

The River House is a new on-campus hotspot for both students and the greater JU community.  It features state of the art conference rooms and meeting spaces, outdoor terraces, indoor seating lounges, multiple televisions with satellite broadcast service, and an on-campus dining option.  The Lonnie Wurn Pool and the sand volleyball courts are located adjacent to the River House.  The River House management staff, as well as the Intramural and Open Rec programs, operate out of this facility.

For more information on the Department of Recreation and Operations:

Recreation programs: or 256-7050

Davis Student Commons: or 256-7520

River House:


Campus Security Information

General Information

Jacksonville University is committed to providing a safe and secure environment for our entire campus community, inclusive of students, faculty, staff, and visitors. This is achieved by having a Department of Campus Security in which Security Officers provide 24-hour, 7-day a week services. Officers with the Jacksonville Sheriff's Office provide periodic patrols on campus as well, due to a partnership with the Sheriff's Office. In addition, the University hires sworn deputies from the Sheriff's Office who are on campus most nights of the week. These sworn officers have full authority to enforce all state and local laws, as they work in concert with the JU Campus Security Officers to provide safety and security services.

While the campus of Jacksonville University is, overall, a safe environment, this does not mean we are immune from crime. It is crucial that each individual is cognizant of the fact that we all play a role in the safety and security arena. Each individual provides additional eyes and ears that should be vigilant in the effort of reporting any criminal acts, suspicious activity, or safety concerns. This function is everyone's business, in the interest of safety and security on our campus.

There are a few, simple, common sense precautions that each individual can take to help ensure your own safety. Some of these include: keeping rooms, residential hall doors, and apartment doors locked at all times; keeping vehicle doors locked and all valuables removed; walking in groups or at least with one other person after dark; and remaining alert to your surroundings. The Department of Campus Security maintains a number of safety tip brochures and information available to all members of the campus community. In addition, the Department publishes an Annual Security Report and Safety Guide in compliance with the Jeanne Clery Act. This report, published annually, contains a plethora of safety tips and campus security information inclusive of crime data which everyone should become familiar with. The report also contains information regarding the State of Florida's alcohol and drug laws as well as information regarding sexual violence/harassment, stalking, dating violence, and domestic violence. The following sections are intended to acquaint you with the specific elements of safety and security at Jacksonville University. We hope it will become a useful tool in your day-to-day life on campus. If there are ever questions or concerns, we are here to assist. The Campus Security and other contact numbers will be denoted in the following sections.

Campus Safety and Security Programs

Jacksonville University employs a number of methods designed to educate and keep the University community informed about campus safety and security matters. These services are offered free of charge through the Department of Campus Security and include:

  • Crime prevention and awareness programs;
  • Personal safety awareness workshops;
  • Operation ID (inventory and marking personal property);
  • Safety escorts;
  • Assistance in planning campus events related to security and/or parking logistics;
  • Campus patrols; and
  • Vehicle battery jumpstarts.

    Access to Campus and Buildings or Facilities

    All entrances to the University campus are closed nightly. Once the gates are closed all access to the University is through the Welcome Center, located at the main entrance of the campus at Dolphin Dr. and University Blvd. All vehicular, pedestrian and bicycle traffic must stop and check in at the Welcome Center. Officers will check all vehicles to ensure a valid University parking decal is displayed and may request to see valid forms of personal Identification prior to allowing a vehicle to proceed onto campus. All JU students should carry their issued Dolphin Card at all times. The Dolphin Card is the simplest way to confirm identity as a registered student and therefore allowing entry to the campus or residential areas in an expedient fashion. Vehicles that do not have a valid parking decal will be required to stop and the driver along with any passengers will be required to present identification and their purpose for visiting. The vehicle may be allowed to proceed once a legitimate purpose has been established (e.g., invited guest of a current student).

    The entrances of the Residence Halls are locked with access restricted to resident students who have been issued the appropriate access instrument (JU Dolphin Card activated as card reader or key) to enable access to their assigned hall and room.

    Access to classrooms, labs, computer rooms, and other areas of the campus after regular hours is by Access List only which has been approved and signed by a University official. Only those students whose name has been entered on an approved Access List submitted to Campus Security by their professor will be admitted into these areas after hours. All students requesting access must present their student ID. Access will not be permitted to the aforementioned areas between the hours of 11:00 PM and 8:00 AM.


    The Department of Campus Security provides campus patrols regularly on a 24-hour basis. Officers use a combination of means by which to move about the grounds to include; golf carts, bicycles, marked patrol vehicle and by foot. The Jacksonville Sheriff's Office also patrols the campus. Sworn deputies with the Jacksonville Sheriff's Office are employed as well, to remain on campus for regular tours of duty most nights of the week in order to provide an extra level of security. They patrol the roadways, parking lots and residential housing areas. Residential Life staff members conduct rounds of the residential facilities on a nightly basis. On final rounds an officer with Campus Security may accompany ResLife staff members. Campus Security Officers, Officers of the Jacksonville Sheriff's Office, and/or the Jacksonville Fire/Rescue Department are available to respond to emergencies occurring on campus. 

     Emergency Phones and Campus Emergency Notification

    For the convenience and safety of our campus community there are a number of Blue Light Emergency Phones, located on specially designed columns that are placed around the campus grounds. In the event of an emergency, the phones can be used to establish a direct link with the Department of Campus Security Dispatching Center. The locations of the emergency blue light phones are indicated by a blue star on the map inside the Parking and Traffic Regulations pamphlet.

    In the event of an emergency situation or criminal act occurring on campus (e.g., active shooter, full or partial campus evacuation, weather emergency or other crisis) the University has established an Emergency Alert Notification System. All members of the University community (students, parents of students, faculty, and staff) are encouraged to register to receive these timely warnings/alert notifications by registering their phone number, e-mail address or other contact information. In the event of emergency, registered members in the system will be notified by way of a telephone call, e-mail, and/or text message that an emergency exists and what actions to take. In addition, there is an emergency siren located on campus to alert the community of an emergency situation.

    Reporting a Campus Incident

    In the event of an emergency call 9-1-1. This can be accomplished by dialing 9-9-1-1 from any telephone on campus, including residence hall room phones or by use of your cell phone (911 only). The Jacksonville Sheriff's Office is the local law enforcement agency for Jacksonville, Duval County. The Jacksonville Fire/Rescue Department provides fire response and emergency medical services. You may also call Campus Security at extension 7911 or 7585 for immediate, on-campus assistance. If you are close to one of the "Blue Light" emergency phones located on campus, simply push the button to notify Campus Security. Campus Security Officer(s) will respond to your location.

    All instances of criminal occurrence must be reported. In addition to contacting the Jacksonville Sheriff's Office, you should contact Campus Security at the numbers indicated in the paragraph above. The non-emergency contact number for the Jacksonville Sheriff's Office is 630-0500. The Campus Security Department maintains a log of crimes reported and records of all incidents that occur on the campus. The department must provide annual crime statistics, in accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act.

    As discussed earlier, crime prevention is everyone's business. Anyone reporting a criminal act, suspicious person or activity or other safety and security matter can remain anonymous. The important issue is to promptly report it, for the safety and security of the campus community. 


    The University continues to invest resources to provide lighting throughout the campus. A continuous audit of the lighting system, potential safety hazards, and proper functioning of emergency telephones is conducted by Campus Security. Any hazards or defects are reported to the appropriate department for repair. In addition, an annual lighting survey is conducted in order to identify areas of the campus, which may need additional lighting.

    Fire Extinguishers and Alarms

    All residential housing as well as all buildings on campus are equipped with fire alarm systems and fire extinguishers. Fire extinguishers are regularly inspected by Campus Security Officers to ensure they are fully charged and operationally ready in the event of a fire. It is recommended that each student familiarize themselves with fire extinguisher locations within their residential housing area as well as evacuation routes in the event of a fire. In the essence of fire safety, any fire extinguisher damaged or missing should be reported to Campus Security so that a replacement can be made.

    Residential Life has adopted and issued fire safety practices and rules, which can be found in the Residential Life Information section of "The Green Pages," Student Handbook of Jacksonville University, at

    It should also be noted that it is unlawful to falsely activate a fire alarm or falsely report a fire as covered in Florida State Statutes, Chapter 806. It is also unlawful to tamper, destroy or remove a fire extinguisher or other fire extinguishing equipment (unless used as intended to extinguish a fire) as covered in Florida State Statutes, Chapter 806.