Jacksonville University publishes, in various forms, directory information such as a student’s identification photograph, name, address, telephone number, JU e-mail address, date of birth, place of birth, whether enrolled part-time or full-time, class, major, dates of attendance, degrees conferred, awards received, educational institutions attended, participation in officially recognized activities or athletic teams and weights and heights of athletic team members. In addition, grades also are considered “directory information” with regard to determining honor rolls, Dean’s lists, President’s lists, and graduation honors, all of which may be published. Transcripts of students’ academic records or student grade point averages may be released to the faculty advisers of officially recognized campus honor societies upon written request unless the student has filed an objection with the Registrar’s Office. Only faculty members and appropriate administrators have access rights to student records.

Students who do not wish to have such information released must notify the Registrar’s Office during the first two weeks of the academic year. The Registrar’s Office provides a form for the convenience of students who do not wish to have information released. These requests must be filed annually with the Registrar’s Office in the fall term or first term enrolled during a given academic year.

JU’s policy permits the release of information from a student’s educational record without written consent to University faculty, staff, and administration who are responsible for working with such records in registration, counseling, teaching, financial aid, tuition and fee payment, internship and other activity directly related to their official responsibilities on a “need to know” basis.​