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Information Technology is located in the Founders building on the campus of Jacksonville University. The Helpdesk is the central point of contact for all computer/network and telephone related service requests, technology questions and special requests. Give us a call to discuss your technology needs or just to tell us how we’re doing. We look forward to serving you.
You may contact the Helpdesk at (904) 256-7200 or by sending an email to helpdesk@ju.edu .
You may also stop by the Helpdesk which is located in Founders 17.
For online assistance, please see our How-To's section on the left or click the following link. (How To's)
Employees may also create trouble tickets online by going to helpdesk.ju.edu.
Summer 2013:
Monday - Thursday 8:30 a.m. to 5:00 p.m
Friday 8:30 a.m. to 12 noon
Saturday and Sunday - CLOSED
Voice mail messages can be left at any time.
Leave your name, call back phone number and JU id #
(Voice mail message are returned in a timely fashion. If a message is left on the weekend or holiday, the phone call will be returned next business day)