Information Technology is located in the Founders building on the campus of Jacksonville University. The Helpdesk is the central point of contact for all computer/network and telephone related service requests, technology questions and special requests. Give us a call to discuss your technology needs or just to tell us how we’re doing. We look forward to serving you. You may contact the Helpdesk at 256-7200 or by sending an email to helpdesk@ju.edu . You may also stop by the Helpdesk which is located in Founders 17. (See also our helpful hints section.) Employees may also create trouble tickets online by going to helpdesk.ju.edu.
Summer 2012:
Monday - Thursday 8:30 a.m. to 5:00 p.m
Friday 8:30 a.m to 12:00 pm
Saturday and Sunday - CLOSED
Voice mail messages can be left at any time.
Leave your name, phone number and JU id #