Information Technology is located in the Founders building on the campus of Jacksonville University. The Helpdesk is the central point of contact for all computer/network and telephone related service requests, technology questions and special requests. Give us a call to discuss your technology needs or just to tell us how we’re doing.  We look forward to serving you.
 
You may contact the Helpdesk at (904) 256-7200 or by sending an email to helpdesk@ju.edu .

You may also stop by the Helpdesk which is located in the Founders Building, room 17.
For online assistance, please see our How-To's section on the left or click the following link.
 
 
Employees may also create trouble tickets online by going to the following website:
 
 
Please Note:  Student email has been changed from Microsoft Live to Microsoft Office 365.   Please click the following icon for more information regarding this transition.

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 Summer 2014 Hours:

Monday through Friday - 8:30 a.m. to 5:00 p.m

Saturday and Sunday - CLOSED

 

Voice mail messages can be left at any time. 
Leave your name, call back phone number and JU id #

(Voice mail messages are returned in a timely fashion.  If a message is left on the weekend or holiday, the phone call will be returned next business day)