The JU Dolphin Card is designed to serve Jacksonville University students’ needs. The JU Dolphin Card may be used in a variety of ways: as an identification card, as a meal plan card for resident students, and as a debit card, making cash practically unnecessary on campus. Students can use their JU Dolphin Card for purchases in the bookstore, at the vending and washing machines, the printers and copiers in the library and labs, and meals and snacks for our commuter students. New students will have their cards produced at Orientation. Returning students should all have the JU Dolphin Card for use during this 2006-2007 Academic Year. The following is a list of policies and procedures concerning the Dolphin Card. If you have any questions concerning the JU Dolphin Card, contact us at (904) 256-7080.
Lost Cards
Report a lost JU Dolphin Card to Public Safety at (904) 256-7585 immediately. A report of a lost JU Dolphin Card will void its use. Lost JU Dolphin Cards are replaced at the Public Safety Office at a cost of $10.00 per replacement.
Deposits
The initial deposit to the JU Dolphin Card account is a minimum of $20.00. Deposit forms are available at the Controllers office and by clicking here. Please include the form with your check or Financial Aid transfer request. Please Mail or Fax. Tuition Prepayment Plans do not include books and supplies as part of the prepayment calculation. Prepayment Plan participants must deposit money directly into the JU Dolphin Card account to receive this service.
Funds received from the Office of Student Financial Assistance will not automatically be applied to your JU Dolphin Card account. If you wish to have financial aid transferred from your student account to the JU Dolphin Card account, please complete the form below and indicate the amount of financial aid to be transferred.
Visa, Master Card, and Discover Credit Cards are accepted for all payments to the University, including deposits to the JU Dolphin Card account. Please see the E-pay site www.ecsi.net/juepay.
Deposits made at the beginning of or during the term will require one two (2) processing days before the student will have access to the funds.
Account Balances
All Account balances are carried forward each semester. Should a JU Dolphin Card member not re-enroll and the account shows no activity for one month, it will be retired to an inactive file. Those accounts with a balance will be refunded per the Payment Policy..
Refunds
The JU Dolphin Card cannot be used for cash withdrawals.
All refund requests must be submitted to the Controller’s Office in writing. Enrolled students may request refunds only within the last two (2) weeks of the semester. Refunds will require one to two (1 - 2) weeks to process, and the proceeds will be forwarded to the student’s permanent address.
Refunds will not be issued to students owing a balance on their tuition account. Credit balances will be applied to the student tuition account for all non-returning students owing a balance.